Lets start the day with a good story.
I had a buyer who called me up and was moving from Boston. The couple looked at listings I sent them from the MLS for 6 months and I was beginning to wonder if it was for real. The wife did all the commenting but they did view online. You never know.
Then one day she called me up and said "we are ready to move to Evanston Il and are coming in 2 weeks can you give me the weekend to tour?' I was glad to help and she sent me a list of what they wanted to see and some of them were not on the search I set up for them. I used their criteria they gave me so I do not consider it to be my fault.
There was 15 houses on the list they wanted so see that Saturday. I called her and said I think that is too many and you will have trouble remembering every property. She responded with "I have moved 3 times in 5 years and I know what I am doing". So I said I aim to please and if that is the way you want to do it lets go.
We went out and saw all 15 homes and hit it off in a great way. We were laughing and having a good time riding around in my car all day. I always give the client print outs from the MLS and a pen (wsith my info on it) to take notes but they did not use them. By the end of the day they were talking about every house like someone with a great memory.
On Sunday we saw about 5 houses from the group they said they liked. The following weekend they flew in from Boston and wrote a contract on a house in North West Evanston Il which is a great area. During that time they were telling me stories about other realtors they had in the past and how controlling they were and how the last one lied to them and had an inspector lie about the condition of the home they bought leaving all the choices up to the realtor who set everything up and it turned out to be a bad experience.
A month later they came back and closed using my choice of inspector and attorney. As we were walking to the car at the end the wife said to me "Noah you ae a fantastic realtor, you let me drive this deal and you never said no or we have to do it my way". I love the home we bought and how you never pushed us". She hugged me. The husband who was always quiet said "I agree this was great I think you are the best and I love the area". He handed me a $100 dollar gift card to Whole Foods and I drove back to the office with tears in my eyes.
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