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How often do you have to deal with the seller during a home inspection?

By
Real Estate Agent with Fathom Realty Washington LLC

Have you ever had one of those days when you find yourself answering the question "why"? (over and over again) No, you are not dealing with a inquisitive child; you're dealing with the seller, who wanted to stay at home for the inspection. Home inspectors give us great reports and then we have to discuss it with our Buyers and Sellers.  

The buyers have the advantage, 90% of the time, being present at the time of the inspection.  They are able to ask probing questions of the home inspector at each turn of the inspection.  My buyers pay good money to have an inspection by a licensed inspector and should be able to ask most any question that comes to mind about condition, lifespan, and construction.  In most cases, the inspector has an answer however if they don't know, they usually write it down and get back to the buyer with the answer...

When the seller stays home for the inspection, it usually turns out to be a war of words. In this case, the seller was  present and was making statements and asking questions like;

  • What do mean it's been recalled?
  • If it works, what matter does it make if it's up to code?
  • If you don't like the water pressure; don't flush the toilets while you're taking a shower, that's physically impossible anyway.  Why do you need to flush a toilet while you're in the shower? 
  • I don't use that door, why does it have to open?
  • Why do I need plastic in my crawl space, nobody goes there anyway? 
  • Every house has its quirks, let me show you how that works?
  • Why are you beginning to nickel and dime me?
  • That's been like that since we bought this house and has always worked fine...
  • You can't go in there...
  • Nobody ever told us that when we bought the house...
  • Stop the home inspection, I wanna speak to my agent...

 I must say; the home inspector showed great patience.  He tried to show my clients the problem and then answer the forthcoming question from the seller.

Why can't the Seller wait to see what the Buyer is going to ask in the way of compensation or repairs? I don't believe my clients have ever asked for everything noted at a home inspection. In fact, in 14 years, I can honestly say that over half of my home inspections have been mere formalities and my client hasn't asked for any repairs at all...

How often do you have to deal with the seller during a home inspection?

 

This post was authored by Paul Henderson. ©2012, All Rights Reserved, This content may not be reproduced or reprinted (Except for ActiveRain Re-blogging) without express written permission of Paul HendersonRE/MAX Professionals, Tacoma, WA.

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Posted by

 and courtesy of 

Paul S. Henderson, Residential Real Estate Broker 

Tacoma Washington 

Realtor ® BPOR, CRS, GRI, CDPE

Fathom Realty WA LLC

Serving

South Puget Sound in Washington State

 

 

 

 

Paul's Service Area


 

 

As a Residential Broker and Relocation Specialist, I sell homes in or around ,Tacoma, Gig Harbor, Lakewood, Steilacoom,  University Place, DuPont and Hartstene Pointe in Washington State.
Please visit my website at http://www.hartstenepointe.com to search for information 

(all information is believed to be accurate but is not guaranteed or warranted in any way)

Referrals are always welcomed and appreciated, Thank-you!

(As a member of the NWMLS, this blog post is intended to comply with NWMLS rules as pertaining to blogging.)

isspfmtysmily

iaa

 

Comments(31)

Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Steven, some garage door openers have a vacation switch (this way the garage door is inoperable while you are away) that turns off power to the outlet. If I hadn't been on so many home inspections, this would have been written up countless times...

Charles, I don't think it is so much not wanting to sell as it is not trusting anyone. They feel that every one, sometimes even their agent, is against them and wants to pressure them. 

Jan 29, 2013 04:50 AM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

     Paul, several years ago "everybody" attended the Home Inspection.   The Buyers stayed out of the way, but the Seller was dogging the Inspector. 

     Finally, the Inspector turned around and really snapped at the Seller.  "I cannot have you breathing down my neck!"  I thought "Oh great, we're done!"  But incredibly, the Seller apologized, and went out in the yard and stayed out of the way!

Jan 29, 2013 05:04 AM
Kevin P. Walor
Exit Realty Partners - Hudson, MA
Esq.

Ouch - hard situation to be in!

Jan 29, 2013 05:24 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Fred, I have never had an inspector snap. I know I would in some cases, the usually refer them to me to handle...

Kevin, they are not all that bad...

Jan 29, 2013 05:51 AM
Vanessa Saunders
Global Property Systems Real Estate - White Plains, NY
Real Estate | Done Differently

How often SHOULD you have to deal with a seller at home inspection? One word, NEVER!

Jan 29, 2013 06:45 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Vanessa, I would rather deal with the Seller then have the Seller totally disrupt the home inspection. 

Jan 29, 2013 06:55 AM
Nancy Conner
Olympia, WA
Olympia/Thurston County WA

Just reading this gets me stressed out Paul!  Thankfully I have only seen the seller insist on being present (or just surprising us when we got there) but I have NEVER seen it be a comfortable situation for anyone when it does happen.  The seller starts unnecessarily jumping to conclusions about what the buyer will ask for, the buyer doesn't feel comfortable to ask things they need to ask, and the inspector sometimes has to rather bluntly let the seller know that they are employed by the buyer and cannot really discuss things with the seller.  We always, always, ALWAYS advise our sellers to find somewhere else to be!!!

Jan 29, 2013 07:24 AM
Jo Olson
HOMEFRONT Realty - Kettle Falls, WA
Retired - HOMEFRONT Realty @ LAKE Roosevelt

Paul, I can only imagine!  I had an inspection today - VACANT home !  just the kind I like!

Jan 29, 2013 09:51 AM
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

Seller rarely are at a home inspection in So. New Hampshire.  Most listing agents don't attend either.  I think it is beneficial if the listing agent is there, so that the agent can hear the  inspector and better explain the report to the seller.

Jan 29, 2013 11:27 AM
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

Having the sellers there sounds like a miserable experience. They were just being confrontational for no reason.

Jan 29, 2013 12:22 PM
Rob Ernst
Certified Structure Inspector - Reno, NV
Reno, NV-775-410-4286 Inspector & Energy Auditor

It happens on occasion. Usually they stay out of the way. But if they want to stay by my side and follow on the inspection I put them to work by asking them to clear out the closet, garage, or any other place I need access to. If they still stick around I start asking them questions about the house. Usually sellers just magically disappear after a little bit. The law here states the person paying for the inspection owns the information so the seller has no right to the info.

Jan 29, 2013 01:46 PM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Paul

Having a buyer in the home with the inspector can turn out to be toxic mix.

Good luck and success.

Lou Ludwig

Jan 29, 2013 02:07 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Paul, you raise a good question/concern. I had to deal with sellers very few times when my buyers were having a home inspection - and fortunately, they stayed 'out of way' for the inspector and were cooperative in answering some questions that helped home inspector and buyer.

Frankly, I do not prefer sellers staying at home during home insepction - but at times, one cannot help!

Jan 29, 2013 02:09 PM
Maria Morton
Platinum Realty - Kansas City, MO
Kansas City Real Estate 816-560-3758

The seller should never be at the home inspection. The seller has given his permission for the inspection to be conducted. The buyer is paying for the inspection. All the seller is going to do is to irritate the home inspector, prolong the time it takes the inspector to do their job, and make the atmosphere heavy. Never a good idea.

Jan 29, 2013 06:55 PM
Gabrielle Kamahele Rhind
KGC Properties LLC, Tucson Property Management & Real Estate - Tucson, AZ
Broker/Owner

GOOD MORNING PAUL!  Oh the why questions - sellers just should never be there and the listing agents should make sure of it!

Jan 29, 2013 07:58 PM
Steve Warrene
Your Town Realty - Lower Burrell, PA
Pittsburgh Realtor North and East Pgh.

A few years ago we dealt with a seller that was causing issues at a home inspection.  The buyer was getting buyer remorse due to the seller.  The other agent and I were able to keep it all together but it was a close situation as to get it closed.

Jan 29, 2013 10:07 PM
Kathryn Maguire
GreatNorfolkHomes.com (757) 560-0881 - Chesapeake, VA
Serving Chesapeake, Norfolk, VA Beach

The way I look at it is that it is STILL the seller's home and they have a right to be there. However, I do wonder where the listing agent was.  They should have been educating their seller and helping to mediate the situation.

Jan 29, 2013 10:27 PM
Adell Forbes (REALTOR®)
eXp Realty - Atlanta, GA
"Knowledge & Experience Working for You"
Hello Paul, My stomach literally turned as I read each line of statement that came from the Seller. I've never had a Seller at home during an inspection....hopefully never will. Sellers being present while I'm showing a home is enough....in fact IT'S TOO MUCH! The 2 that really got me was, "why do you have to go in there anyway" & "stop the home inspection, I wanna talk to my agent". That's like being interrogated by the police and saying, "I wanna speak to my Lawyer". I mean seriously?!!!!! Just go in a corner and sit down somewhere, better yet leave the premises....the Buyers more than likely paid to have the inspection done, so be it...I mean either you want to sell or you don't. Hopefully the seller will realize this is all part of the process if he's serious about selling.
Jan 30, 2013 05:22 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Kathryn, In our state only one agent needs to present. I called the listing agent and let the Seller talk to her but as soon as she hung up, she came looking for us.

Adell, The Seller should realize that the Buyer paid right around $400 for the home inspection. This was their dime and at one point the Seller thought the inspector had broke a shut off valve because she didn't believe it was suppose to move... 

Jan 30, 2013 06:16 AM
Jim Mushinsky
Centsable Inspection - Framingham, MA

100% of the time when the seller is the client.

About 5% of the time when the buyer is the client.

Quite a few inspections where the seller and buyer know each other. 

Feb 01, 2013 09:33 PM