Do you ask each of your clients how they prefer to be communicated with?
Do you tailor your communication style to meet each individual client's needs?
I can tell you that as a working mom with three young children if you call me on my home line during the day, you won't catch me. Yes, I work from home, but I am busy. I am on the internet, I am reading, I am answering text messages, I am writing, I am blogging, I am answering my work line, I am instant messaging.
I am not answering my home phone line. 
Anyone who needs to reach me during the day knows this. Even at my children's school, I communicate with their teachers when needed via email and they do the same. This works well for both parties involved. After all, they are busy people too.
Now that all changes during the evening. In the evening my home phone line is the first to be answered. My business line takes a back seat. My cell phone is a good bet, IF you text me. If you just call me, you will need to be prepared to get voice mail. Email is a good method too, but don't count on an instant response unless it is after 9:30 p.m.
This is my schedule. This is what works for me. AND this is how i like to be communicated with.
So the next time you take on a new client, make sure to see how they prefer to be communicated with. Don't make assumptions. You may need to get hold of them for a crucial decision ( a last minute buyer showing, an offer/counter offer) and you want to make sure you know what works for them and how to get ahold of them.
;)
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