A Pennsylvania title abstractor named Scott Perry has launched an Active Rain blog named Bossman's Blog.  The addition of an abstractor to our eclectic  collection  of professionals is an exciting development.  I happen to be an abstractor by training even though circumstances kept me behind a desk more than I liked.  Sadly, the public knows very little about the important work done by these intelligent, hardworking colleagues of ours who quietly spend the bulk of their time in local courthouses. 

It needs to be said: an abstractors work-product is the solid foundation of a positive closing experience for buyers!  Hopefully, we'll be able to convince Scott to share with us what he does and why it's so important.  Personally, I'm of the opinion that a title insurance policy is only as good as the abstract that was used in its preparation.

 In a recent post, Scott wrote about the plight of title insurers whose financial statements are suffering due to the cumulative effects of elevated claim's ratios and decreased business levels.  Scott and I share a serious concern that land record integrity could potentially fail because underwriters are purposefully lowering abstracting standards to increase their bottom lines.  The major players in the title insurance game have invested heavily in offshore abstracting plants located in India, the Philippines, Panama, Israel, etc.  Aggregated ownership records are being acquired from local jurisdictions and resold overseas. 

It's a complicated matter that raises any number of critical questions.  Foreign abstractors lack the training and experiential judgment to properly search titles.  It could be argued that foreign title plants aren't as complete as local land records and therefor shouldn't be used to produce title policies.  Title searches prepared overseas aren't the technical equivalent of the searches prepared domestically and are therefor problematic. 

Fran Gaspari, our resident title guru, would agree
.

Unquestionably, underwriters are experiencing a significant increase in claims due to a short-sighted approach to title searching.  Regrettably, a title claim, even one that's resolved quickly, is a nightmarish experience for consumers who often retain council to  protect their perceived interests vs their legal interests as defined by their owner's title policy.  Consider the emotional wear and tear of dealing with any litigation involving your home.  A title claim could reflect poorly on you as a real estate professional, if you actively refer buyers to preferred title companies. 

What do you really know about the internal practices employed by your title company?


Additionally, important security risks come into play.  Some years back, the Feds required that social security numbers be included beneath borrower's signatures on certain mortgages (substitute deed of trust for mortgage as applicable).  At the time, before we even heard of the internet, all records pertaining to homeownership were maintained by local clerks at local courthouses.  An unscrupulous character could access this sensitive information which became public record when the mortgages were filed, but it required a certain amount of effort which is not the case any longer.  If you signed a mortgage during the late 1980's or early 1990's, it's entirely possible that your legal name and associated SSN has been digitally transmitted to unsecured, questionable destinations around the globe. 

It's not a good situation!

The debate over the appropriateness of bigness in real estate model design is far from resolved.  Bill Roberts, my friend and AR nemeses, would argue that consumers benefit from the reduction of costs associated with economies of scale.  I can't disagree in theory.  At the same time, I strongly feel that certain aspects of the homeownership process are best left localized.  You need to know that Bill and I have privately agreed that his home state of California lends itself to business models that wouldn't work in other parts of the country.

At best, the upside of an offshored title search is the savings of roughly $150. 

The downside is an increased risk of involvement in litigation for homeowners.
 

If I were to become a real estate agent, my buyers would use only title companies that relied solely upon local abstractors.

Seriously, how could anyone argue otherwise?

Related post by Lenn Harley: Offshore Abstracts? Is That Anything Like Vicarious Sex??
 

34 Comments on An abstractor has been sighted on Active Rain

FEB
05
2008
266,452 Points 59 Featured Posts Outside Blog
Ed - I'll have to check out some of Scott's stuff.  I'm not ultra-familiar with the in's and outs of abstractors and what they do so I have a learning curve to break through.
12:07pm • #1
3 Featured Posts
One thing I would like to make note of is that the term abstractor isn't used everywhere. In California the terms used are searchers and examiners, with examiners probably being the most similar to an abstractor. Even though I am from California I sit on the side of the fence that believes having your research and examination of title work done locally is important. I think that it is extremely important if you don't have a legal description that is easily followed.
12:32pm • #2
42 Featured Posts

Jason

Thanks.  The title search, when properly completed, is a critical component of a successful closing. 

12:44pm • #3
42 Featured Posts

Greg

That's a great point you make about regional differences in terminology.  Searcher may have a better choice of word from a national perspective.  In Maryland, "examiners" generally work with an "abstractor's" report.  I'm glad to hear that you support localized title searches.  Offshoring has decimated Baltimore's abstracting industry.  As you say, situations will always arise that merit the use of someone local.  I had to shut down my abstracting business about a year ago due to the situation that existed locally.  I was getting only difficult orders with requests to do the work quickly and cheaply.  It just didn't work.  I haven't recently visited the courthouses where I used to work, but I suspect that there are very few seasoned searchers left.  I really don't have answers.  Title insurers can't expect to ship the profitable orders overseas while domestic abstractors wait for the difficult, non-lucrative orders.  I do know that title claims are on the rise in many regions of the nation due to the offshoring practices addressed in the post.  Thanks for commenting.

12:55pm • #4
Who are these MAJOR PLAYERS you speak of?  I have never heard of such a thing... I cannot believe this.
3:29pm • #5
42 Featured Posts

Tana

First American, Fidelity National, and Stewart Title have been developing offshore title operations for years.  These companies have astronomical sums invested in India.    

3:37pm • #6
229,521 Points 22 Featured Posts Localism Sponsor Outside Blog
Very interesting post, Ed - I can't say I would feel comfortable with having anyone other than a local examiner. How folks think something that requires that level of attention to detail can be shipped overseas and handled by inexperienced, uneducated hands is beyond me.  I would pay a $150 premium on top of what we pay now for a locally generated report.  Penny wise, pound foolish comes to mind here.
3:51pm • #7
42 Featured Posts

Tana

I found the following link for you. 

Winning the title bout in style.  The revelation is shocking to say the least.  Let me know your thoughts after reading the article.

3:52pm • #8
42 Featured Posts

Jesse and Kathy

Title offshoring is a problem that's going to get progressively worse in time.   A number of underwriters have invested a great deal of money in foreign title operations.  To add insult to injury, the same companies have laid off numerous workers domestically.

The situation can't change because of the enormous investments made.  It would be like "putting the toothpaste back into the tube" as one regulator commented on Title-opoly. 

4:00pm • #9
Ed... I read it.. I don't like it one bit.  Like I said, I'm glad our plant is right down the street and I can't imagine it being any other way... Thank you for the link... VERY EYE OPENING..... Who would have thought!!!
4:09pm • #10
42 Featured Posts

Tana

It's not a good situation for many.  Like I said, the development put me out of the abstracting business.  I have nearly twenty five years of experience without a single claim.  Who in India can make a similar statement?

4:14pm • #11
5 Featured Posts

$150 savings and that's it?  I guess the savings is in the volume...

 

just stopping by to say hey.  

4:46pm • #12
42 Featured Posts

Hey Bob

I appreciate the visit. 

4:47pm • #13
296,501 Points 100 Featured Posts Localism Sponsor Outside Blog
Very interesting post Ed.  I think this "out sourcing" is actually present in many elements of the real estate transaction and includes the mortgage industry.  I've had clients tell me that discussing their loan payments involved dealing with people in the Philippines or India.  Some companies are back on American soil because of nightmarish results with outsourcing...hate to think of what this could potentially mean for US home owners.  Very interesting information indeed...
5:58pm • #14
170,662 Points 6 Featured Posts Outside Blog
Ed,  That amount of savings isn't enough for the risk involved.  Besides the fact that once their start becoming issues with some of these abstracts, rates will probably go up because of the same risk.  I think we are also going to see a large change in the real estate brokerage as we know it today within the next 2 years. 
6:29pm • #15
42 Featured Posts

Lola

I'm afraid that this business model is here to stay.  Underwriters are perfectly happy with the results regardless of the detrimental effects felt by consumers.   The situation is analogous to car manufacturers factoring the associated costs of deaths into prices instead of investing in safety features. 

6:41pm • #16
42 Featured Posts

Marc

Believe it or not, I predict that premiums will go down in spite of the spike in claims.  Title insurance is a great product, but it's grotesquely overpriced in practically every state.  I agree that a new business model is about to emerge.

6:48pm • #17

Hey, Ed!

Thanks for mentioning my blog and helping me to get the word out about the importance of good old-fashioned in-person title searches.  Public records should be "public" only within the community to which the records relate.  We need to stop handing the keys to our courthouses over to just anyone with an internet connection.

Regards,

Scott

8:11pm • #18
183,138 Points 11 Featured Posts Outside Blog

Hello Ed..glad to see you are keeping this issue out front. I don't see, read or hear about it anywhere else!

Maybe this is that proverbial "other shoe"?

8:45pm • #19
FEB
06
2008
42 Featured Posts

Scott - You're very welcome.

Joan -  I suspect that title offshoring has quietly become part of the landscape.   Recent layoffs made by underwriters reflect this fact. 

4:05am • #20
409,802 Points 74 Featured Posts Outside Blog

Ed,

I'm not sure exactly who handles that here...I think they have processors and attorneys and paralegals...I'm not sure if they have that specific title here...I just make sure they know their job and do it well. I did have a title issue on two deals that first came up clear then with issues..one was not even known by my seller and when he tried to have it cleared by the last..they weren't so eager to repair it even though they issued the insurance...they tried the easy way out by producing a cancelled check but the new title company on the sale of the property wouldn't accept it...the older one didn't seem to understand why we have to have it here.

6:08am • #21
3 Featured Posts

Ed - LandAmerica is our Underwriter and I sure hope they don't plan on getting in on this! If they aren't already. From the article it wasn't clear which ones were involved, other then the mention of Stewart.

The title search and examination are very detail orientated. You have to know what makes a lien, judgment, deed and mortgage valid. Some judgments may only be good for 7 or 10 years. Is it certified? Does it list the Plaintiff's address? The list goes on and on. Even after 4 years of working in this business, I literally get the shakes when I have to do the search and exam. Which I only do when my sister goes out of town and even then, I e-mail her everything for her to review.

This is a horrible idea. More and more, us Americans are getting shafted!

6:43am • #22

Ed:

Just want to let your readers know that this is precisely why real estate agents and brokers need to educate themselves about the internal procedures of the title agents and underwriters they work with.  I was very surprised to learn from some of the responses to your blog post and Lenn Harley's just how many real estate professionals were unaware that overseas outsourcing of title searches is happening at such an alarming rate.

Again, many thanks for helping to get the word out.

Regards,

Scott

 

9:08am • #23
42 Featured Posts

Neal

It sounds like you've found a great title company.  They do exist and should be cherished.

Ed

9:46am • #24
42 Featured Posts

Dawn

There's been numerous offshoring articles published since last summer.  First American, Fidelity National, and Stewart Title are clearly invested heavily in the endeavor.  I've read that Land America has explored its options.

I also know that there are numerous large title companies doing it and large lenders as well.  I'm afraid it's the new reality as far as large players are concerned. 

9:50am • #25
42 Featured Posts

Scott

You're very welcome.  We need to stick together during these very strange times.

 

10:51am • #26
115,805 Points 1 Featured Post Outside Blog

Great to see you around Ed.  Scott, kudos for keeping the 'lowly' TITLE PROFESSIONALS concerns and positions in the forefront as Ed and Fran do.

(on a side note - would someone please kick FA in the groin for me?)

11:04am • #27
42 Featured Posts

Rob

I'd love to hear the FA story sometime.  Doesn't sound like you're a satisfied agent? 

11:12am • #28
115,805 Points 1 Featured Post Outside Blog

lol - I'm good with my agency.  We're 'small' and underwritten by Old Republic (only).  Haven't heard much negative press on OR, not that I should assume they are totally clean.

It's just when I run into those stinkin' Realtors and Mortgage Brokers that take the RESPA legal kickbacks...many times from one of the BIG GUYS.... I wanna puke.

Shoot....gotta run as I type this......closing to schedule :^)

11:24am • #29

I am new to your site - google-alerts linked me to you.  I have 25 years experience as a Searcher/Examiner, primarily from Southern California working for most of the major underwriters.  The Title Industry has undergone tremendous change in those 25 years, probably more so than in any other time in it's history.  This is true of any industry, and in most cases "change" in necessary and beneficial.  However, in the case of Title Insurance, this practice of outsourcing searching/examining and policy production is not necessary nor is it beneficial.  Those types of positions have traditionally been the training grounds for higher level positions within the industry.  When I came into the industry, all of the Managers and Executives in the Title Companies had worked there way from the entry level jobs.  However, today, fewer and fewer of the Managers and Executives in the Title Industry have that background.  These new Managers and Executives are implementing changes to an Industry that they have very little understanding of, and the effects of those changes have diminished what was once a high quality, low risk product.  Today, title insurance is all about short-sighted "bottom-line" and shareholder profits.  This is an industry that is under more and more scrutiny from regulators and consumer advocacy groups.  Title Insurance is a vital product, considering the amount of money consumers are investing in real estate.  The leadership of the Title Industry, being those Executives that are trying to maximize profits for shareholders, better come to the realization that conservative underwriting practices, which can only be applied by seasoned, experienced professionals, is the only way to plan for future success and longevity.  That cannot be accomplished by outsourcing. 

Okay, I'll get off the soapbox and let someone else have a turn.  I'm glad to see there are so many other people out there that seem to share my opinions on this issue.

Scott Kerr - Albuquerque, NM
1:14pm • #30
FEB
08
2008
426,320 Points 36 Featured Posts Outside Blog

Ed,

This post slipped past me, I'm sorry! hanks for the mention! One thing jumped off the page that would seem to warrant some sort of federal injunctive relief, "If you signed a mortgage during the late 1980's or early 1990's, it's entirely possible that your legal name and associated SSN has been digitally transmitted to unsecured, questionable destinations around the globe."   Wouldn't this fact alone demand some sort of immediate injunctive relief before wholesale identity theft becomes commonplace???  Thanks,   Fran

1:01pm • #31
42 Featured Posts

Fran

You would think so, but so far nothing about outsourcing makes sense. 

1:03pm • #32
844,070 Points 213 Featured Posts Localism Sponsor Outside Blog Hit Router

Hey Ed.  This is from a previous post.

The comment box was a bit slow opening, but it seems to be working. 

Images working and everything.  It seems to be just that post. 

 

6:31pm • #33
FEB
09
2008
173,945 Points 17 Featured Posts Localism Sponsor Outside Blog

Ed,

My market is a small one and we do not have the option to use a title company that uses local abstractors.  At least that is what I've been told.  Maybe I should dig a little deeper.  Good post BTW.

1:21am • #34

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Ed Rybczynski

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