web 2.0There has been a lot of talk in the blogosphere lately about Web 2.0.  For those of you not familiar with the term, our own Matt Heaton gives an excellent explanation in one of his blogs.  I have been thinking a lot about this concept and how it applies to staging.  To me it means taking Home Staging and one's Staging business to the next level of service & networking in innovative ways.  Here are my thoughts on this: Staging 2.0 the next level.........................

 

 

Business Side:

  • Website: A web presence is critical considering the level of internet usage among home sellers and buyers.  Once the website is up it is important to make sure that the site is optimized so that search engines will be able to find it.  Fellow Rainer Mary McKnight is the one to ask about this!
  • Blogsite:  In true web 2.0 fashion, a blogsite is critical to take your business to the next level.  Show to your local realtors and homeowners that you have the skill and experience needed to provide them with a top quality service.  Even more importantly, give them an idea of who you are, your personality should shine through in your posts.  ActiveRain makes having your own blog easy and fun!
  • Education: The more you can bring to the table the more your clients will value you.  Many stagers advocate going into real estate brokers and offering to do a short presentation on staging for the realtors in that office.  I decided to take it to the next level by working with the resource committee at our local realtor association to provide a comprehensive education 'course' on staging.  It is an hour long presentation, and it will be offered through the association to all member brokers for use in their continuing education.
  • Pareto's Principle:  With the proliferation of the internet it is easier than ever to determine who the top producders are and target those professionals in your marketing campaign.  Why waste your efforts to market to the the 80% who only do 20% of the sales volume?  Apply Pareto's Principle to your business and you will see the results!  Craig Schiller found a fabulous way to do this and graciously shared with the rest of us.
  • News & Media: If you are published in your local area you will add credibility to your company and help spread the word about what staging is all about.  My fellow Coloradoan Dena Stevens had the great idea of e-mailing a copy of all her blogs to her local newspaper.  So far this has resulted in 2 publications of her 'articles'. 

Staging Side:

  • Rental Furniture:  Whether for vacant or occupied homes, offering a furniture and accessories rental adds a new dimension to your business.  The most cost effective way, (though the highest initial outlay) is to have your own stock of furnishings, as Craig Schiller advocates.  Offering rental of accessories and even possibly furnishings to fill in the gaps of the existing pieces in an occupied home is rarely done and doing so would put you on the leading edge.  This would require a good written agreement, since there is added liability in having your stock in an occupied home.
  • Home Organization:  Although this is not a strong point of mine, this is one way to take your staging business to the next level.  Many companies out there offer home organization services, so what better way to add value to yourself and expand your service menu than to offer this?  Gina Dougherty has some great tips on how to help the homeowner do this.
  • Feng Shui:  If you have a genuine interest in the concept of Feng Shui and how energy moves this might be worth looking into, to enhance your services and set you apart from other stagers.  By integrating principles of Feng Shui when staging a home one achieves improved energy (Ch'i) and natural flow to a home.  Admittedly, this concept might work better in some areas of the country than others. ;)  A good place to start would be Feng Shui Your Life by Jayme Barrett.
  • Color: Take staging to the next level by offering color consultations to your clients if they have all white walls, tacky paint colors or the ever dreaded wallpaper.  Find a quality painter in your area to form a relationship with.  Its a relatively simple and inexpensive change a home seller can make that can dramatically increase the appeal of a property.  If you're not amazing with colors, Maureen Henry has graciously taken the time to give us a list of her favorites.
  • 'After' Photos: Realtors can pay anywhere from $50 to over $200 for a professional photographer to take their listing photos.  Offering the after photos (which hopefully you will be taking anyway) for free is a great way to add incentive when bidding jobs.  Jeff Turner even found a compact, inexpensive camera that takes great home interior shots.  Better yet, invest in a digital SLR, with flash and tripod and join the pros.  Once you have established yourself as a competent real estate photographer you can start to charge for this service. 
  • Visual Tour: Why not use those still shots you just took and compile a nice little visual tour for your agent/client.  I'm sure that agents would love to be able to offer this service as an added bonus to their clients.  It is just the natural progression to do it for them.  Jeff Turner, in addition to being an awesome individual all around, also has an awesome company that sells inexpensive and easy to use software to make real estate shows. 
  • Redesign and Move-In Decorating: Last but not least, expand your business by focusing on the redesign aspect of staging.  As the concept of staging becomes more recognized in your community, the demand for redesign services for your average homeowner will increase.  Offer as part of your serviced menu, quick 1 day redesign transformations.  Also, just letting your homeowner clients know that you offer 'move-in' staging services can automatically increase your business.  Most would never think of this until they knew it was a possibility!
  • Say Thank You:   I always give a small 'signature' gift to each client in thanks for allowing me to work with them.  Take a tip from the top producing agents all of whom can credit much of their business from repeat customers and referrals.  So don't forget to say Thank You (Craig Schiller has mastered this in a classy non-overbearing way)!  You WILL BUILD your repeat and referral business.

On that note:  My SINCEREST THANKS to all the other Stagers and ActiveRain members who contributed to this post.  With your help, I was able to represent a much larger picture than I would otherwise!

Of course you wouldn't necessarily want to implement all of these ideas, you have to 'find your niche' as Judy Kincaid did.  But the more you can expand your level of service, the more prepared you will be to 'take it to the next level'!

ambiance staging

 

 

Attention Stagers: Please lets brainstorm, let me know of anything else we can do to implement Staging 2.0???

 

28 Comments on Staging 2.0: The Next Level

If you've made it this far........ I wanted to add the service where you go in and 'decorate' the homeowners new home, but I couldn't remember what that is called.  Help me out here!

01/21/2007 03:02 AM by Jessica Hughes (Ambiance Staging)


Jessica, man oh man, are you ever getting "SCARY" good at this bloggin' thing! I love how you've taken the elements of Web 2.0 and applied them to staging. I especially like the way that you've applied this practically to "my" business. Good Stuff!

01/21/2007 03:18 AM by Rich Jacobson ~ ActiveRain Community Builder (ActiveRain Corporation)


Very interesting post. You are doing a great job and providing some good information. Keep up the good work.

 

01/21/2007 03:46 AM by Dusty Irving (United Country Rick Irving Realty)


This post is chock full of good ideas and information! Thanks for the tips

01/21/2007 06:43 AM by Joeann Fossland, Master Certified Coach (Advantage Solutions Group)


Jessica, great work.  I'm a real estate agent and realized the value of staging already but have to say that I've found it difficult to locate good stagers locally.  Granted, the last time I looked was over 6 months ago and I'm sure a new search would reveal more findings.  There have been a couple of courses offered at the local board, as you mention, and I've not had the time to make it to any.  I will make sure to look out for the next one.  I'll also check out your blogs so I can get some more tips in the meantime.  Thanks!

01/21/2007 07:08 AM by


That wasn't a stalker leaving that last comment.  It was me.  Sorry!  I could swear I was logged in when I wrote it.  Go figure.

01/21/2007 07:14 AM by Palmetto Bay | Redland Real Estate | Maggie Dokic (EWM Realtors)


Jessica, Great post!  I really think the photography area is an aspect of our business we could easily develop if we work on it....like you said, we're taking pictures anyway.  I just call the decorating service for homeowner's new home "Move-In Decorating" - not too original! 

01/21/2007 07:36 AM by Judy Heinrich - Richmond VA Home Staging (Judy Heinrich Home Staging, LLC)


Jessica, I want to echo the comment of "Singing in the Rain".  Not only is this post very informative on the use of staging, but it is a great example on how to write a good post.  I learned twice as much in one sitting... thanks.

01/21/2007 07:43 AM by CQ Financial Group


Jessica...awesome, awesome!  Not only did you do the staging industry a service with this post, but you gave a lot of credits to talented individuals.  You are a true professional.

Ines

01/21/2007 09:11 AM by Rick & Ines - Miami Shores Real Estate (Majestic Properties)


Jessica,

Thanks for sharing all this valuable information.  I just went to do a CMA yesterday and will share this information as a form of follow up

01/21/2007 09:19 AM by John Hruska (Re/Max Professionals Select)


Jessica - there is so much to digest here (Bookmarked). Thanks for the mention!

01/21/2007 09:53 AM by Dena Stevens ~ Ecobroker ~So. Colorado Realtor (Colorado Western Real Estate)


Jessica,  Thank you for your great post, you put a lot of time and effort to build it and it shows.

 

01/21/2007 10:00 AM by Mario Levesque, Tampa Realtor (Advantage Avenue Real Estate)


Amazing post, a lot of work, it is very much appreciated. I too will bookmark to refer to.  Thanks.

01/21/2007 10:21 AM by Tina Parker, UpStage Home ReDesign(.ca) (UpStage Home ReDesign)


Jessica-  Great Post !!  Well written !!  Thank you for the info.

01/21/2007 12:10 PM by Lauren Corna, CNS (Coldwell Banker Residential Brokerage)


You put a lot of work into this post and you get a 5 from me. Thanks for your contribution to our network!

01/21/2007 12:31 PM by Sheron Cardin - how2homestage.com RESA (California Moods Inc)


Thanks everyone!  It was fun to write and in true Web 2.0 style I tried to link to/credit other bloggers to help build their ranking.  But man does it take some time!!

01/21/2007 12:48 PM by Jessica Hughes (Ambiance Staging)


Judy ~ thanks, I just had brain freeze last night an couldn't think of what it was called.  I added it to the post.

01/21/2007 12:50 PM by Jessica Hughes (Ambiance Staging)


Jessica - Wow this was an amazing post.  I bookmarked it for later. Thank you so much for the nod and link!

01/21/2007 01:32 PM by Maureen Henry - Rockland Home Staging (www.rocklandhomestaging.com)


Jessica: The one thing I know is that there is no "slam dunk" right now when it comes to home staging. For 3 years now I have said to stagers we are pioneers in this industry.

Where I see staging going makes my head feel as if it is going to explode at times. PURE POSSIBILITY!

Thanks for freely sharing your vision and insights. You are a shining example of "Staging it forward...'

ME

01/21/2007 02:43 PM by Craig Schiller (REAL ESTAGING, a nationally recognized leader in Staging.)


Jessica, this was really well done and well thought out! 

01/21/2007 05:41 PM by Jeff Turner (Real Estate Shows)


Jessica -

Awesome post!  Great job on content and linkage.  I gave it a 5 with a bookmark!

01/21/2007 06:25 PM by Kimberly Wester - NW Indiana Stager (Details Staging and Redesign)


This was very informative and your hard work shows.  Here on AR I have peered into the world of staging and is looking forward to the day when a client of mine uses it.

01/21/2007 08:36 PM by Jennifer Fivelsdal, Rhinebeck NY (Keller Williams Realty)


Great post Jessica.  Very thorough and helpful.  I'm bookmarking. 

Congratulations on your course-that really is stepping it up. 

01/22/2007 01:30 AM by Gina Dougherty FusionDesignConsulting.com (Fusion Design Consulting)


Jessica - - just wanted to let you know your post was featured in the week in review:

Active Rain - Week in Review 01/15/07 to 01/21/07

01/22/2007 12:38 PM by Rick & Ines - Miami Shores Real Estate (Majestic Properties)


Thank you Ines!  I am honored once again. 

01/22/2007 04:29 PM by Jessica Hughes (Ambiance Staging)


Great Post - thanks so much for all your info!

Jana

01/22/2007 07:58 PM by Jana Wulffleff (Chicago Stager)


Jessica, forgive me, I'm new here.  But having just stumbled on your post from earlier this year, I had to comment, if only to reintroduce the post to the rest of the latecomers!  This is a terrific overview of the highlights of AR from that point in time.  Had I not read this, I would have missed Craig's note on Letter Writing, (and that brilliant photo!). And so much more.  Thank you for taking the time with the links, and for putting the thought into this.  I think I'm ready for a Quantum Leap, now!

07/12/2007 08:27 PM by Juliet Johnson - Home Staging NJ (Juliet Johnson Staging)


I'm surprised this blog is not featured.  You did a very good job.  I am bookmarking this for future reference.  Thanks!

07/12/2007 09:09 PM by Charissa Robinett (INTERIORS by Charissa)


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Home Stager: Jessica  Hughes (Ambiance Staging)
Jessica Hughes
Boulder, CO
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