The more we are different, the more we are the same
I recently spent time with two very different clients. Both had come to our Benicia Property Management firm to lease out their properties but the obvious similarities stopped there.
One client retained us to lease a newer very large home, was moving for a great job opportunity, had a young child, wanted to “wait” for the right tenant and asked as many questions about many topics.
The other client retained us to lease a very modest, older condo, was moving for medical reasons, no children, wanted us to rent the property as quickly as we could and asked very few questions seemingly to like us instantly.
Even culturally the two clients were very different.
Yet, they were the same. In conversation they were both very warm and sincere. Their “fears” and “hopes” were actually very similar. Their respect for our professionalism was nearly identical. Their concern that their properties be in good condition for the new tenants was strikingly similar.
In the end, though entirely different “on the surface” these two clients actually impressed me with how similar their concerns were and with the values that they considered important. Thus, even though they were different, they were actually very much the same. It is very enjoyable to interact with different peoples and yet see common good values from every direction.
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