Morals vs. Ethics

Before writing this blog, I did a search of blogs containing the words morals or ethics and was surprised that there were only a little over 2 pages returned.                                                                             moral.jpg ethics image by loriellison

My question is this:  What is the difference?

Are morals internally based and ethics just snapshots of someone else's morals?

Are they one and the same or are they different animals?

When we represent and advise clients, should we use one or the other or both?

Have you ever questioned whether your advice to clients could be morally and ethically correct, but possibly have a greater legal liability?  I know I have.  So where do we, or how do we draw the line?  Is there a definitive line that can be drawn.

Let me use an example.  Let's say a buyer has an inspection done to a property and the property has an electrical panel that has been identified by the building inspector to have a questionable safety record and should be replaced.  You know that the type panel has had a consumer safety complaint in the past and although there was never any definitive proof that the panel actually caused a fire, the uncertainty has caused inspectors and electricians to re-think whether they will sign off on the item regardless of it operating properly with no noticeable problems or defects.  The buyer requests the panel be replaced.

What do you advise the sellers to do?  Morally and ethically, you know that in good conscience, the right thing to do would be agree to replace the panel.  The sellers say it has operated fine for the last 40 years and ask why they should have to replace it now.  Again, morally and ethically, if you choose not to replace the panel and the buyer cannot afford to do it on their own. What happens if after closing the home catches fire killing the occupant?  If you were the seller, would it be harder to sleep at night?  What if you were the agent?

That was the example.  Now, I know some of you are thinking that if the sellers won't change it, the buyer could walk away and if they closed and accepted the home with the known questionable panel and later died because of it, the risk and liability was assumed by the buyer.  Was it completely assumed by them as all parties knew of the possible danger?

Let me know what you think not just in the case of the example, but on the topic of morals vs. ethics.

 
Post is included in group: Realtors®

9 Comments on Morals vs. Ethics

Difficult question and something I will have to think more about. Certainly, it's better for the seller to fix it, but I don't really know how that fits in morally or ethically.

02/09/2008 05:40 AM by Cathy Glass, Oak Ridge, Knoxville Real Estate (Coldwell Banker Wallace and Wallace)


Firstly, morals are religious based, while ethics are philosophically based. As an inspector, I have had to mention that panels are in unsafe locations or that a particular brand is unsafe (FPE panels are still around). In one way, I am not supposed to stress on finding over another. What happens when the smoke detector does not work, and there is that unsafe panel? If I stress the panel, but the fire starts in the house close to the malfunctioning detector, should I stress the panel repair? Have I served my clients well? In a perfect world, the seller should make the repairs, but we know that they do not always want to. I try to advise my clients about the dangers in a reasonable way. For example, I have an FPE box on my home, and I have not had an incident, but I am very cautious around it, and I have it on my list to replace this year. For forty years it has been on this house without incident. I suggest that you weigh your words, because there might be something else going on in the house that could be a greater priority.

02/09/2008 06:03 AM by Frank Schulte-Ladbeck (Frank Schulte-Ladbeck Professional Real Estate Inspections)


i think because the house has had issue before.. red flag sign,,!!!  disclose it,,

02/09/2008 06:18 AM by Brian Bender {Your 24 Hour Realtor!!} (Keller Williams Advantage Realty)


Good post but difficult answer. I remember a professor giving at least 2 lectures on this topic while going to school at Lipscomb University. I believe the conclusion was the answer lies within your own fabric and internal guidance. 8-}

02/09/2008 06:25 AM by Michael Thornton (Complete Home Inspections, Inc.)


In response to Cathy.  If the seller asks your advice on whether they should change the panel or not, don't you think your answer would be based morally and ethically  on the right thing to do.  Would it make a difference if the client was a personal friend or just a client?

02/09/2008 08:01 PM by Mike Gambino (Prudential Patterson Realtors)


In response to Brian.......Huh?  I'm not sure what you are referring to.  What previous issue?  Disclose what?

02/09/2008 08:05 PM by Mike Gambino (Prudential Patterson Realtors)


In response to Frank,  I don't know if I agree on the issues of Morals and Ethics.  Philisophically speaking are we to say that those without religion are also without morals?  I don't know how deep I want to get into that, but appreciate your comment.  I do agree that we cannot stress one issue over another.  i'm sure we both agree that on inspections, there are defects and there are also defects which can be a safety concern.  I used the panel as an example, because I think if you have been around real estate for any period of time, we have all run into the FPE panels (there are also other split bus panels that fall into this quandry also).  Parenthesis comment is not for you Frank, but for any others that may read this comment.  I know as an inspector, your job is to evaluate and give an assessment, but really restricts you to some level of advising  to repair or replace.  Typically inspectors advise if there is any question as to a piece of equipments function for safety or life expectancy, to contact the specialist for that product, ie. electrician, HVAC tech, etc.  I would pose the question as in my comment to Cathy, if this was your friend that owned the home, would you verbally advise something, beyond what you put in writing?  I am not asking for your reply, just want you to think about it as I often do?  Morals vs. Ethics is not always an easy concept and as black and white as some declare.

Thanks again for your response and comments.

02/09/2008 08:21 PM by Mike Gambino (Prudential Patterson Realtors)


Mike, I think the only unethical and immoral reaction in this type of situation would be for the agent to convince the buyers that the box was fine, move in, don't worry.  Or for the sellers to lie and say they had the guts of the box replaced so it really isn't a bad box any more.

For the buyers, the bottom line is what works for them.  If a shady box doesn't work, does paying to have it replaced after settlement work?  if not, how about insisting the sellers do it or they'll walk?  And how does walking feel as an option?

And for the sellers, would it work for them to just replace the box, sell the house and move on, or does it work better for them to let this deal go if the buyers won't take it with the squirrelly breaker box, and wait for another sucker to show up.

Going out of one's way to conceal various defects, whether the seller or the agent is doing it, doesn't work for anyone in the transaction.  Buyer is lied to, house burns down, seller gets sued. 

So my bottom line is always however you answer the question, "What works?" And when I present it that way to a client or a colleague, it seems to work a lot better than if I present it as a moral or ethical issue.  There's a sort of holier than thou aspect that just goes away.

02/10/2008 08:43 AM by Patricia Kennedy (Evers & Company)


In response to Patricia, I agree with your reply to the questions.  I never tried to imply however that anyone had or should lie to one another.  That should never be done.  I do wonder if, especially with safety related issues, we don't push the seller a little harder to correct something for not only the potential liability, but also because we as humans might have difficulty dealing with the potentially dangerous situations results.  Sometimes advisement goes beyond explanation and what works for either party?

I certainly don't convey a holier than thou persona, but I think the majority of us might allow our morals come into play more if we played out the same scenario for our friends than with a client.  My question is should we?

02/10/2008 05:38 PM by Mike Gambino (Prudential Patterson Realtors)


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Real Estate Agent: Mike Gambino (Prudential Patterson Realtors)
Mike Gambino
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