Even if They Don't Complain... Sellers Notice

Great reminder!  Thanks for posting.  I have also noticed that sometimes the seller notices even more than this.  

No doubt about it, they notice. I don't see any comments suggesting the appropriate solution (in my opinion): Ask your client. Be accountable and find out what you can do better for them.

Great Post, great reminder to help us notice what we might not be noticing.  I agree with Brad McKenna #98 too.  Asking the client and finding out their expectations.   We can't always assume what matters to one and not the other.  As for flyers missing - we in the Northwest have a plasticized flyer board on posts so that the information is always there.  They can scan the code on their phone and get a flyer.  Sometimes you stock a box and kids come out within a day and pull all the flyers.  Empty boxes do look neglectful.

So true. I bet those quiet sellers are going out and telling their friends about the things they are noticing. I haven't attended a party in years where at least one person is commenting on the service they received during a recent real estate transaction.

Sellers do notice.  Stay in touch and help them through the process.  That is the job.

I know this is so true calling expired has been the backbone of my lead generation. Selles do notice...stay engaged to your sellers or lose them!

It's the "little" stuff that makes or breaks us... and you are so right.

Hi Jennifer, we agree.  And as we call expired listing those complaints are music to our ears.

I agree with your main points that communications is key.  I had the same issues with my listing agent before I was a Realtor.  Whether open houses are useful in your area is a decision based on personal experience and that of your fellow local agents and getting feedback from agents who are against it for liability reasons is another, but a self-replicating brochure box would be super cool.

I also appreciate the comments about involving the neighbors, asking the sellers what they expect (and how you are doing so far) and the expireds comments. 

Many of us need reminders of the basics periodically.

Jennifer, I love your blog Great, Great!! I saved it for future... Thank you so much for very interesting Blog Post!

At some point in our careers, we have all probably been guilty of each of these items. Great post! Great reminder!

Great points. I still have a hard time contacting the seller when the activity has been slow or even non-existent. But it is so important to keep that communication going. Congrats on the feature!

Yes they do notice everything we do and that is why it is so important to do things the best way you can.  The agents who know this and conduct themselves with that objective in mind are always the most successful agents. Great post.

Jennifer, your post is a great reminder,  Super list to keep in mind. 

So true Jennifer and you can bet they tell everyone as well.

I found this blog to be spot on.  All agents can benefit by implementing these ideas in the way they handle their business.  This is the way that the world works. The sooner this is learned the better your business will be. 

When I see a listing in MLS that hasn't been changed for months, I wish I could tell the seller to notice.  Most recent was "Can't show until September..." - when it had been listed in August of 2012.   No changes since then!