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Restoring Neglected Marketing Plans; Old School Methods, New School Technology

By
Real Estate Agent with The Benya Group 618516

    I have to thank my parents for teaching me to understand and appreciate the value of time worn items.  With my mom, it was dusty old antique furniture that she found, buried in the back of musty junk shops.  She would take these battered and often broken pieces of a bygone era and restore them to their former glory.  With my father, it was forgotten, neglected old cars that nobody seemed to care about or want anymore.

    "They don't make them like they used to." He would say.  "A little time, attention, and elbow grease, and you can recreate something to truly be proud of"

    I took that philosophy to heart, and as I got older I started to work on my own restoration projects, much like my father had.  I thoroughly enjoy the sense of personal satisfaction and accomplishment that comes with bringing relics back to their former glory.

    When I got into real estate, I partnered as a team with my mom and brother, and the belief we held was that because we each had different backgrounds and strengths, we would be able to accomplish much more than any one of us could on our own.  Without a doubt, my mom is old-school real estate.  She doesn't have the internet savvy that I do, but she has worlds of experience marketing and selling homes over the last ten years.  Because I am essentially a product of the internet age, I understand how to use the internet and online marketing, such as blogging, to promote our business.

    Because of this, I essentially ignored conventional market tactics.  Mailers?  My mom handles that.  Print Marketing?  That's right up her alley, and I rely on her to utilize those tools to promote and sell our listings.  When it comes to the internet, craigslist, personal websites, blogs, etc.; I'm the one that makes sure it gets done.  What's interesting about it is that we see a better rate of return (ROR) on internet marketing than we do through print marketing and mailers.

    I've been working on an automotive restoration for some time now, and while I was tinkering one night I came to a very big personal discovery.  My blog sees 40-60 visitors a day, and while that's not bad for a fairly new (less than 3 months) blog, I want to find a way to dramatically increase readership.  The answer was obvious, and I'm ashamed that I didn't come to it sooner.  Here I am, blogging about town hall meetings, development proposals, changes in the daily lives of residents, and I'm relying on being discovered by search terms in Google.

    I realized I needed to modify how we market and promote ourselves and our homes.  I decided that the best way to increase readership would be to physically put my blog in their hands, and let them see the benefit of the online resources I'm providing.  The next day I sent out 400 mailers to a subdivision I had recently blogged about, and decided I would track my website activity to see if it made a difference.

    My traffic tripled.

    I was astounded by the amount of hits I was getting, and almost all of my increased traffic was coming from local sources!  Within that same time frame I started receiving phone calls from residents as well, thanking me for voicing their concerns about proposed developmental changes in their area.  I became a resource for the homeowners that lived in that subdivision!

    Not only did my readership spike, but the return traffic has increased as well, and residents are consistently returning to get updates on town hall meetings, viewing blog posts about new parks planned for the area, etc.  My daily traffic has maintained a daily traffic content of 100+ hits a day ever since.

    What I had done was take an outdated business practice (direct mailers) that was providing a dwindling ROR to our business, and restored it to a profitable model for our team.  That business model is no different than the antique car I have sitting in my garage.  It's still a valuable item in our business model, it just needed "A little time, attention, and elbow grease, and you can recreate something to truly be proud of"!

Comments (8)

Jeffrey DiMuria 321.223.6253 Waves Realty
Waves Realty - Melbourne, FL
Florida Space Coast Homes
interesting points. Worth looking into although I am not sure you will get hits that have a high closing rate.
Feb 10, 2008 12:55 PM
Jonathan Benya
The Benya Group - Waldorf, MD
The Benya Group
You're right, it may not return a high closing rate, but hopefully it will help to establish me as the market export for that particular area.  If I can establish my weblog as the market area's expert, I'm banking on it working as a more cost effective method to sending out mailers to the area every three months.  Hopefully it will allow them to come to me rather than force me to chase them.  In addition, it allows them to see a aspect of myself and my team that you simply cannot get from a monthly mailer!
Feb 10, 2008 12:59 PM
Rhonda Burgess
Southern Living Realty Partners - Smyrna, TN
Moving to Nashville TN Real Estate Specialist
Sounds like a great idea.  Obviously the more people who read your blog, the more likely you are to find customers.  Good post.
Feb 10, 2008 01:03 PM
Jonathan Benya
The Benya Group - Waldorf, MD
The Benya Group
Rhonda-  My thoughts exactly!  Anytime you can create an increase of readership for your blog with LOCAL traffic, it's a very good thing!
Feb 10, 2008 01:07 PM
Mike Jones
SUNSTREET MORTGAGE, LLC (BK-0907366, NMLS 145171) - Tucson, AZ
Mike Jones NMLS 223495

Jonathan,

Cool car.  And this is a great analogy that old guys like me need to review every once in awhile.  Thanks!

Mike in Tucson

Feb 10, 2008 01:49 PM
Jonathan Benya
The Benya Group - Waldorf, MD
The Benya Group
Mike- Glad you liked it!  I've always had a soft spot for the old t-birds!  My father had one when I was growing up and they've always been the prettiest car built in the 50's as far as I'm concerned!  Thanks for stopping by!
Feb 10, 2008 02:05 PM
Kathy Passarette
Creative Home Expressions - Mount Sinai, NY
L.I. Staging/Decorating
Jonathan ~ Your blog marketing idea is good, because although you may blog about an area, if no one knows about the blog then it is not going to work.  I can't believe you got that many more hits once you alerted the neighborhood to it.  That's great!
Feb 10, 2008 10:10 PM
Margaret Woda
Long & Foster Real Estate, Inc. - Crofton, MD
Maryland Real Estate & Military Relocation

Nothing worse than a "secret blog" - I've been working to get mine out there, and I think advertising it may not be enough.  When I finish my Crofton market report today, I think I may print out a few hundred copies and put them in the mail.  By the way, Jonathan, if you ever need anything in the Crofton direction, let me know - and I've lost touch with my Southern Maryland contact, so it's nice to meet you.  Thanks for commenting on my post about the Washington Post article.

Feb 10, 2008 10:48 PM