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Bayview Financial - False Hope and Double Work for Realtors

By
Managing Real Estate Broker with Heart Realty Group, Inc.. IL-471.002355

Sometimes we end up with a short sale listing that just will not sell no matter how hard you try.  I have one that has been listed for 940 days!  I spent over a year with Bank of America trying to get it approved as an FHA short sale.  Before we got the approval it was serviced released to Bayview Financial.

They seemed to be easy to work with and I had high hopes.  I resubmitted the short sale package and then the trouble began.  In less than two months according to the BPO done by Bayview the property had increased in value of over $40K.  None of the BPO's were interior BPO's since the condition of the listing has always been the problem.  Everything was original and in poor condition.  Carpeting needed total replacement, painting was horrible and needed to be redone, kitchen cabinets, tile, lighting, bathrooms, etc. all needed to be replaced.  The place had delayed maintenance and poor housekeeping before the owners left - vacant it was a sorry site.

So when I got the news that prices were going up and the investor wanted to net more than the home was listed at I really considered it a dead deal.  I listed it for $55K over the last price and despite having some showings due to limited inventory there were no offers.

I basically had given myself 60 days to get an offer or let the listing expire.  But then to my surprise, I received a call from the negotiator telling me that the investor was ready to move on the short sale and if it would be possible to get the original offer back.

I made some calls and got the buyer back, got 2nd liens negotiated and submitted the package.  With high hopes I thought I would get this short sale done and over with finally!

So when I saw the email this mornign I was expecting a short sale approval.  Talk about being wrong!  The  negotiator emailed to tell me that the investor wanted the same net as before!  They wanted to net more than the actual offer that was submitted.  They had another BPO done that justified their price.

Surprise, Surprise!  Funny that my access logs show no one in the unit for over a month and a half.  So a drive by BPO was done and the BPO was based on that.  Considering that these are single family homes that are in a condo like association the outside all look the same.

So why make me go through all the extra work?  Why dangle the proverbial carrot that they would accept the previous net?  Is there a new game that servicers are playing with realtors, buyers and homeowners?  I guess the servicers need to prove to the investors that they are doing something to earn their fees.  The longer they keep the file open the more fees that they continue to get.

At least I know I have done everything possible but it sure does not make up for all the lost time myself, the seller's attorney and the buyer went through.

 

Posted by

Evelyn Santiago

Managing Broker/Owner - 630-251-0059

Heart Realty Group, Inc.

We are Passionate About Real Estate!

John Fauth
Coldwell Banker King Thompson - Grove City, OH
Turning your dreams into an address!

Unbelievable!! I too have had to deal with Bank of America on what WAS a cooperative short sale. Um....yeah. I had 3 different contracts above the asking price only to have them die due to their process. When I submitted the last one I got acknowledgment of it being received only to get an email stating that they had sold the 2nd and would need the negotiated settlement with that lender in 4 days! What?!? The original offer that was sent in was 12k higher than what their BPO stated. I just don't understand these banks. There is NO repeat NO communication on their end to their own people. They kept changing negotiators on the deal and I would have to resend ALL of the documents to the new negotiator as they do not forward the paperwork to new negotiators. Again...What?!?

Sounds like the process is getting you as well. It would be interesting to find out who they are using locally that is doing these BPO's. They have to be creating problems for more agents.

Good luck to you Evelyn.

Jul 15, 2013 01:28 AM
Evelyn Santiago, Managing Broker Heart Realty Group, Inc.
Heart Realty Group, Inc.. - Oswego, IL
Passionate About Real Estate & Our Clients!

John:

It's amazing that they can run a business like this.  I have been doing them since 2006 and some are getting better. The ones I have had most success with is Ocwen which is funny since everyone keeps saying how horrible they are. 

Just tired of them jerking us around. NAR needs to take a lead and get them to set some ground rules.  Good luck with all yours!

Jul 15, 2013 03:30 AM