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ActiveRain Updates - 7.23.13

By
Services for Real Estate Pros with ActiveRain Corp.

ActiveRain just released a bunch of fixes today without any downtime to you.  Our mission is to make your life easier and keep this platform running the very best we know how.  

There's a process that happens when something is broken on AR.  A staff member finds it or has it brought to our attention by one of you.  We quickly create a ticket in our BugTracker system and the IT team is immediately notified.  Sometimes I think, can't they just fix it real quick? But it doesn't work like that.  They have to carve out the time to work on it, research the problem, find the fix and implement it.  Then we have testing, quality assurance (QA) and more testing before they can close out a ticket.  Our releases are happening every 3-4 weeks and depending on how much time our IT team has, is how many fixes we'll see. The IT team stresses major QA because in the past, fixing something without it, causes something else in the 'Rain to break.  And we just can't have that! So again, and always, thank you for your patience with us while we work the process and get things running again smoothly.

Here are a few that made it in today's release:

Borders - This one affected many of you and we apologize for the work arounds.  You can now add and save borders on your photos once again.

Feature Contests - All current/featured contests will now display when clicking 'Resources' -> 'Contests.' 

Profile Pictures - Photos under 600x600 can once again be uploaded.  Also, profile pictures should now be displaying correctly in the Daily Drop.

Mobile Access - The 500 Internal Server Error stemming from accessing AR on a mobile device has been fixed.  

Community Page Images - The images that were not displaying correctly will now do so.  

Discard Draft Confirmation - It was a bit too easy to discard a draft so we've added a confirmation click to make sure you really want to get rid of that blog post.  We've moved the button up just a tad to make sure you don't accidentally click it when hitting an icon in the tool bar.

Follow - You may have noticed awhile back we changed 'Subscribe' to 'Follow.'  As the world changes, so do we.  We missed a few spots and have updated all Subscribe/Subscribers to Follow/Followers.

New Profile Pages Coming Soon!
If you haven't heard yet, AR is going to be releasing new profile pages in August.  They look HOT and are very customizable.  I can't tell you how many meetings and experts have been brought in to make sure the calls to action and layout best captures the leads that come across your page.  IT has been working tirelessly on these pages and I just can't wait for the roll-out!

 

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Comments(72)

John F Muscarella
RIVER FARM PROPERTIES, LLC - Venice, FL
Broker/Owner, Venice, FL, Florida's Suncoast

Thanks and look forward to the new profile.

Jul 23, 2013 11:37 PM
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

You really are working tirelessly behind the scenes. I didn't realize there were so many things to fix.

Jul 24, 2013 12:06 AM
Donna Foerster
HomeSmart Realty Group - Parker, CO
Metro Denver Real Estate Assistant

Thank you for the update. I noticed the new "orange" Subscribe and Submit Comment buttons and knew something was happening.

Jul 24, 2013 12:16 AM
Brad MacKenzie
Brad MacKenzie - Duxbury, MA
Turning Houses into Homes on the South Shore

Sounds good, looks good. Thanks for the updates, and the heads-up about it!

Jul 24, 2013 12:22 AM
John DL Arendsen
CREST "BACKYARD' HOMES, ON THE LEVEL General & Manufactured Home Contractor, TAG Real Estate Sales & Investments - Leucadia, CA
Crest Backyard Homes "ADU" dealer & RE Developer

That's why we love you AR. 

Jul 24, 2013 12:23 AM
Kathy Schowe
California Lifestyle Realty - La Quinta, CA
La Quinta, California 760-333-8886
Thank you for being so diligent! We appreciate all your hard work! Kathy
Jul 24, 2013 12:30 AM
Graziella Bruner
NCS Premier Real Estate - Detroit, MI
Associate Broker - Serving Wayne & Oakland County

Thanks, this is why we love the RAIN.  I'm looking forward to the new profile pages.  Excited!  thanks again for all that you guys do.

Jul 24, 2013 12:55 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Wow! Change is good. Thanks.

Jul 24, 2013 01:00 AM
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

While we are talking about fixes, whatever happened to the "local" blogs such as those I put under "Honolulu" for example? I can't seem to find them.

Jul 24, 2013 01:00 AM
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Thanks for keeping us in the loop of things and for always keeping the Rain up to date, looking and running smoothly.  We do appreciate you working behind the scenes to keep us up and running without delay.  Mucho appreciate.

Jul 24, 2013 01:03 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Thank you for the update & all your hard work.

Jul 24, 2013 01:13 AM
Menlo Park Real Estate and Homes for Sale
Wende Schoof - Menlo Park, CA
WendeByTheBay.com - 650.504.0219 - SF Peninsula

I love that Active Rain is so dynamic.  I'm looking forward to the new profile pages.

Jul 24, 2013 01:25 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Changes are great -   I noticed a few yesterday.  I look forward to the roll out of the new profile pages.  Woo Hoo!

Jul 24, 2013 01:48 AM
Pat & Wayne Harriman
Harriman Real Estate, LLC (203) 672-4499 - Wallingford, CT
Broker/Owners, Wallingford CT Real Estate

Thanks guys, glad to see you're on top of things! Looking forward to seeing the new profile pages, too!

Jul 24, 2013 02:05 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

Good to know.  I have not been able to use AR on my mobile phone (Google) as it did not allow me to enter data.  Can I do this now?  Do you have an App.

Jul 24, 2013 03:13 AM
Potranco Realty
Potranco Realty - San Antonio, TX
"Sold with Potranco Realty"

Yahoo! thanks for the update, many will be happy we can create borders once again.

Jul 24, 2013 03:18 AM
Kerrie La Guardia
ActiveRain, Community Manager - Kirkland, WA
Let it Rain!

Gene - We don't have an app yet, we did have one but no technical love has been given to it at this time.  I do hope we see one in the future soon.

Jul 24, 2013 03:47 AM
Claude Lewis
Exp Realty - Fort Lauderdale, FL

As always, the AR Staff is doing a great  job keeping us up-to-date. Thank you.

Jul 24, 2013 03:54 AM
Gary Frimann, CRS, GRI, SRES
Eagle Ridge Realty / Signature Homes & Estates - Gilroy, CA
REALTOR and Broker

Thanks!  YOu guys do good work.  Now, to glue back together my iPad which I threw about 50 feet:
Mobile Access - The 500 Internal Server Error stemming from accessing AR on a mobile device has been fixed.  

Jul 24, 2013 05:34 AM
Travis "the SOLD man" Parker; Broker/Owner
Travis Realty - Enterprise, AL
email: Travis@theSOLDman.me / cell: 334-494-7846

Thanks! Some of these issues were ones that I didn't experience, but thanks for the explanation of your process.

Jul 24, 2013 10:15 AM