Why Are You Trying To Sell Me Something?
I Just Had a Question.
It's not uncommon that we have come across this at least once or twice in our careers. The fact of the matter is, whenever a potential client calls to make inquiries and we bombard them with sales pitches, we potentially loose out on their business. They don't want to be sold on anything, they just wanted some information.
It's important to remember that while we are in the business of selling, we are consumers ourselves, and we don't like to be sold either. I think sometimes this slips some minds and every phone call they receive ends up begins and ends with a sales pitch. Not that there's anything wrong with selling your product or service, but there is also a time and place for everything.
The consumer should be the one asking the questions in the beginning, not the other way around. We make our pitch, if our pitch is solicited. In the mean time, answering questions is what we're here for.
We call ourselves experts in our fields, trust that the consumer will realize that too by the way we answer the questions they have. Don't stumble through your explanations, answer their questions with confidence and they'll realize that you know what you're talking about.
Potential clients should determine their interest in your sales pitch, not you. I mean, how annoying is it to receive incessant telemarketer calls all day? Exactly.
It's a tricky tight rope but it can be managed. Let your potential, or already, clients take the lead. Trust that your experience and their assessment of your ability will be create a successful transaction. Remember that you both rely and need each other.
If you think a reverse mortgage is right for you or simply have questions, let us know at PS Financial Services by giving us a call at (888) 845-6630 or email us at info@PSReverseMortgage.com. We do not pressure those who inquire, we're simply here to help.
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