While you're performing a notarization, your cell phone rings.  What should you do?  Answer it?  Ignore it and let the caller leave a message in your voicemail?  What is proper cell phone etiquette in this situation?

Consider the perspective of the client you're presently notarizing.  How do you suppose he or she would feel if you answered the phone right in the middle of the job you're supposed to be performing?  After all, you're being paid to perform a notarization, not to interrupt the signing just because your phone happens to ring.

I believe the most appropriate and considerate approach is this: when you arrive at a signing, set your phone to "vibe" or "silent" mode, so that if you receive a call, the ringtone won't interfere with your work or disturb anyone.

However, if you feel you must answer your phone during a signing, politely acknowledge your client first (examples: "I'm sorry, would you pardon me for a moment, please?" or "Excuse me for just a moment.").  People appreciate such courtesy and are quite understanding.  Then keep the call as short as possible.

Politely tell your caller that you're in the middle of a signing (or a meeting, or however you'd like to appropriately phrase it), and that you'll call them back in just a bit (making sure to get their name and phone number, of course).  Keep it short and sweet.  Remember: you're leaving an impression on the other people in the room with you, as well as on the person with whom you're speaking over the phone.  It's important that your conduct demonstrates courtesy and respect toward everyone.

Of course, one way to prevent this sort of thing from occurring is to simply leave your cell phone in your vehicle.  But I don't recommend this.  You - or your clients - may need to use your phone during the signing, so I suggest you always bring it in with you.  Just remember to display good cell phone etiquette, and you should be fine.