Home Inspection: It's All About Straightening The Pictures On The Wall

  The title of this blog is deceptive, down right silly -- if you know anything about the scope of a home inspection. Silly as that title above might be, it is apparent to any working inspector that some naive sellers are under the false impression that the home inspector comes to a house to do something as menial as performing a quick visual scan looking for any crooked pictures on the wall. I describe this to others as "people having a mistaken belief that we inspectors are there to pull out a torpedo level and put it on the picture frames to see which ones are cockeyed". It is like they think the inspector is an enforcer, in charge of  straighten up and fly right.

Seriously, I am amazed at the number of sellers who are surprised at the detail a good home inspector goes to. They drop their jaws when we remove the screws and the cover on the main electric panel, go into the attic and crawl space, open the furnace, test auto-reverse on the garage door, etc.  I know that many of these people have no clue as to the real duties and obligations of the home inspector. I think some of them are under the impression that we are more like the housekeeping police. Granted, if the place is a gritty pig pen we will say something on the report but, honestly, we are more concerned about systems and components than fair to middlin' housekeeping.

The fact people do not understand our role can, at times, be frustrating; for example, when two tons of steel is blocking the electric service panel so it cannot be opened; when six years of firewood blocks the crawl space entry; when the attic hatch is boarded over or blocked by clothes racks or canned food in a tiny closet or cupboard. This misconception about the role of a home inspector is only solved with education that can probably best come from the professional real estate agents. If agents, especially those for the seller, will tell their clients that the inspector needs to have access to certain critical areas, and is not going to get too wrapped up in internally debating the last time the curtains were ironed, it would make the whole process more efficient. It would make it great. We could all straighten up and fly right.

 

Message to self -- list that crooked picture as a serious cosmetic defect!

Steven L. Smith

Bellingham WA Home Inspector

 

40 Comments on Home Inspection: It's All About Straightening The Pictures On The Wall

Way to go Steve. The inspectors need to remind the realtors when preparing an inspection to have the sellers remove all obstacles from those hidden entry points! Happy Inspecting! Keith

02/17/2008 04:01 PM by Keith Berne, Real Estate Broker, Realtor, GRI (RE/MAX Equity Group, Inc.)


Haha great blog steve. It amazes me when I tell people we are having a home inspection and they do not get ready by making sure all access spaces are available.

02/17/2008 05:35 PM by Orlando & Lake Mary Real Estate Expert, Heather Joubran (RE/MAX Central Realty)


Thanks.

I just added a link at the bottom, that explains what an inspector needs to have access to. Anyone who wants, can send the link to this to their sellers and it should help out, no matter where they live.

02/17/2008 05:37 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


That's great information, Steve!

I use the home inspection contingency itself to educate buyers and sellers about the home inspection.  The contingency in our state offer form identitfies a defect as  'a condition that would significanty shorten the life of the property, adversely impact the value of the property, or impair the health or safety of an occupant, if not repaired or replaced.'

I talk to clients about the home inspection as a tool to first discover major issues, and then to educate all involved.

Thank you for your link!      Laurie

02/17/2008 05:49 PM by Laurie Logan-South Central WI Real Estate (RE/MAX Preferred - Broker Manager)


It's amazing that we have to remind sellers that the home inspector needs access to all areas.

Of course, sellers that don't already know that probably purchased without a home inspection.

02/17/2008 05:52 PM by Lenn Harley, Homefinders.com, MD & VA Real Estate


Dang, I was about to make an appointment with a home inspector to straighten my picture frames and artwork on the walls.

Sean Allen

02/17/2008 05:53 PM by International Financing Solutions


Laurie, and others, you are doing a good service to your customers.

 

Sean, I can come down and do that for you, but need a plane ticket. Plastic levels get past the metal detector.

02/17/2008 05:55 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


The only pictures I straighten are the ones covering the electric panel or the attic access that happens to be int the middle of the wallsmiley

02/17/2008 06:10 PM by Charles Buell, Seattle, WA, Home Inspector (Charles Buell Inspections.com)


Charlie,

 

Obviously you will never make it as a home stager too.

02/17/2008 06:26 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


I was attending one of my buyers' home inspections just 2 weeks ago.  Out of 20 or so items listed, we asked for 6 to be repaired, all of them more than "minor" issues.  The listing agent spent some time first griping about how long the inspector had been there doing the inspection, clearly "looking for issues to report", until they finally agreed to take care of the items we'd requested.  I must say I'd never heard that specific complaint before!

02/17/2008 07:07 PM by Gretchen Conley (Re/Max Advantage Realty)


I have huge respect for the home inspectors I work with.  They go places and find things that are invaluable to my clients and my continued education as an agent.

02/17/2008 07:21 PM by Cindy Jones-Northern Virginia Real Estate & Military Relocation Services (RE/MAX Allegiance #1 RE/MAX Company in the World)


Gretchen,

There are some agents like that. They want you in and out and to not note anything in the report. Most agents are not like that but a few seem to have little concern for their clients with the big concern being commission. I understand the need for commission but, even when all facts are on the table, most deals will close. It is not fair to want an inspector to withhold information from his or her client. Get the information out, then negotiate any changes.

02/17/2008 07:22 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


LOL...if you are going to check the picture frames, can you also check to make sure all the walls, floor, and ceiling are level too? I was in a a two story house (when I was looking for my first home in Pennsylvania) that had settled on one end. You could feel how unlevel things were upstairs. You couldn't really tell downstairs. But I dropped a little toy ball upstairs that one of the kids had brought and it rolled down the hallway and into a bedroom corner. 

02/17/2008 07:44 PM by Christy Powers - Pooler, Savannah Real Estate Agent (Keller Williams Coastal Area Partners)


Good comments Steve, It sure would make things better if the listing agents would alert their sellers to what needs  to be available for inspection

02/17/2008 07:45 PM by Michael Eisenberg, Bellingham Realtor (Fairhaven Realty)


Christy,

The ball is a good idea. I use a large ball bearing sometimes to find that very thing. Now, we would hope that the inspector would point out the settling. That is a real factor, as opposed to the pictures.

02/17/2008 07:47 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


Michael,

Thanks for the comments. Hope all is going well for you in this new year

 

Steve

02/17/2008 07:48 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


Up here we keep trying to get the home inspectors to shovel the snow, but it never works. Good point you make here, and it's appreciated.

best 

02/17/2008 07:50 PM by Gary Bolen (CRS) Lake Tahoe Real Estate Information (Dickson Realty - South Lake Tahoe)


Gary,

There is a time or two where I almost had to shovel snow just to get in to do the inspection. I would have done it for you!

02/17/2008 07:52 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


Hi Steven - ah, if only agents would tell sellers that that kind of access is needed.  I've been on far too many inspections where clearly nothing like that was ever discussed with the sellers.  Then the sellers come home, find their stuff moved, even though we tried to put everything back exactly as they had it, and then they get annoyed that things were moved.  If that conversation had taken place ahead of time, it would certainly save some wear and tear for all involved.

Good point on this post!
Ann

02/17/2008 08:11 PM by Portsmouth NH Real Estate ~ Ann Cummings (RE/MAX Coast to Coast - Portsmouth New Hampshire)


Thanks Ann,

I always appreciate it when people have things cleared for the inspection. And it is great to know if there is some hidden device....like a second furnace in the attic.

02/17/2008 08:22 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


Yeah I have used the just print off the generic report guys and the pros there is a difference just like realtors

02/17/2008 10:34 PM by Spokane Real Estate - Ross Quintana (Team Quintana Real Estate - MJ McAdams Realty Lic#3015)


Ross,

Lots of sellers hope that is what they are gonna get, the generic report on their house: clean the gutters, trim the bushes that touch the siding and miss everything else. Some inspectors do that, others actually try to do the job seriously every time.

02/17/2008 10:46 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


I always instruct sellers to clear the way for the inspector, especially at the heater and electric panel and hot water tanks, etc...  I also tell them to get the heater serviced and tagged.  Nothings worse than seeing an inspector pull out a crumpled, filthy filter that hasn't been changed in years.  Yuck!

02/18/2008 12:20 AM by ARDELL DellaLoggia (Sound Realty)


Make sure you do disclose the crooked picture. The buyer may come back and accuse the builder of using studs that were not level, and want the builder, agents, inspector, broker, and anybody else with a pulse to pay for the repair. As long as you disclose, you're covered!

 

02/18/2008 12:46 AM by The Glidden Team Stephanie and Keith Glidden (Weichert Realtors Foothill Properties)


Steven - It's nice to see you getting a Gold Star! You've been a wonderfully consistent and valued contributor to our Community for quite a while. I have always enjoyed reading your stuff. Good Job!

02/18/2008 01:24 AM by Rich Jacobson ~ ActiveRain Community Builder (ActiveRain Corporation)


Kudos to you for a helpful and informative post.  I had a home that went under contract last week and since it was almost brand new, I didn't think there would be any issues.  But, the inspector found a few important problems that needed to be resolved.  Now seller and buyer will be happy!

02/18/2008 07:15 AM by Diane Bell, Hilton Head Real Estate, Bluffton (Charter 1 Real Estate, Hilton Head, Bluffton, SC)


It may have been a silly title but it got me started reading. the good content got me to the end. Elaine

02/18/2008 08:53 AM by elaine swanson (tomlinson black)


Ardell,

 

Good for you. That is the way to handle it. No panic, just make sure the basics are covered for the client.

02/18/2008 08:53 AM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


Rich,

 

Thanks. I appreciate the comments. That phone call from you, when I got on here almost a year ago clarified the importance of this site and got me going. Always liked to write, so enjoy it very much. The train keeps a rollin'.

02/18/2008 08:55 AM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


Glidden, Diane, Elaine,

Appreciate your stopping in. As far as the new home, assuming a new home will have no problems sets a person up to be disappointed. Now, if they are professionally built I seldom find anything real big, but often a number of things best fixed by the builder and not the poor sap buying it.

02/18/2008 08:57 AM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


Steve, if you hang all the pictures level won't that make all th floors and ceilings look sloped?  I sure do agree with you about access.  It is always a good idea to communicate with the buyer's agent so they can call the seller's agent to verify that personal belongings have been moved to get into the attic, crawl space, electrical panel etc.

02/18/2008 09:30 AM by Charles Buell, Seattle, WA, Home Inspector (Charles Buell Inspections.com)


Thanks for a great and informative post.  I'm still amazed at how many times I get asked "So the water really needs to be on" Well, only if you want a full inspection.  I always try to communicate to the sellers how important it is for me to have access to every area. 

 

02/18/2008 12:08 PM by


Gregory,

Not sure if you are joking, or missed the point. I really mean that it is NOT about straightening the pictures, although selling and staging the house might be.

02/18/2008 05:01 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


There have been several times hen an inspection is being done sellers are following you around like you're going to take something. I've had some where areas are closed off and when this happens i calmly stop the Inspection, call the listing agent and tell them what i've done. If i have to i will extend the days for the inspection until everything is accessible. I don't need my client coming back on me for anything.

02/18/2008 06:05 PM by Robert L. Brown~Grand Rapids Real Estate Flexit Realty, West Michigan (www.mrbrownsellsgr.com)


Thanks for the comments. It can be pretty disorganized sometimes if people have no clue what you are really there for.

02/18/2008 10:52 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


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Inspector: Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)
Steven L. Smith, Bellingham, Wa. Home Inspector
Bellingham, WA
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King of the House Home Inspection

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Home inspection information designed to be educate the real estate buyer and the real estate professional. Blog posts include general information and information specific to the Pacific Northwest region.

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