Today I was packing up my exhibit, I thought about all I saw wrong at todays show! You see, in a former life I sold portable and modular exhibits. I worked for one the leaders in the industry, The Joan Carol Design and Exhibit Group. Every year we would scour the pages of the planned tradeshows (I told you a former life it was before computers) and select which ones we would attend every month...EVERY MONTH.
If you've ever been an exhibitor you know they can be grueling, exhilirating and packed full of qualified leads...but there is Etiquette involved. At this show for Realtors, there were only about 50 booths and I was stunned to see two additional staging companies...that is quite a bit of competition for such a small show. So, I'm thrilled we did EVERYTHING right! Here are a few things we did and a few things you should NEVER do to make your next trade show a success:
- LOCATION: Most people when entering a show turn right...it is natural. The Redefining LUXE team had the FIRST booth as you entered. It is not always easy to get a good spot at a show, especially if it is your first and the same exhibitors return year after year BUT if you can try to pick an end location AND a location that it not to far from where people are entering. Especially in those mega shows.
- SPONSORSHIP: Sometimes it is cost prohibitive but being a sponsor helps keep your name on materials for the show, about the show... We decided to give a cloth bag with our logo on them for the folks to put all the information they were gathering. It is now a lasting reminder of who we were.
- Don't give them everything you have about your company. A flyer, a little information about your company. NOT your entire media/price/kit...You can have some fully packed folders with you for a real hot lead, but it is truly a waste of your money to give them all your information...which will probably be tossed in a corner OR if you're like me life is so busy, you end up not looking at any of it...just the ones you kept on top that you knew you would use.
- NEVER SIT OR EVEN WORSE SIT BEHIND A TABLE. You are giving signals to the attendees that you are not interested. We set up our booth to invite the attendee in...not only did we have their undivided attention, we knew they were qualified leads because they WANTED to be there.
- APPROPRIATE ATTIRE: Who is your audience? These were Realtors they generally dress in business attire. So, we mirrored their attire. This is the time to leave the piercings, funky hair dos, or crazy clothes at home unless you are at a hair show or an art show. Also, wear comfortable shoes. If your feet hurt from all the standing, you tend to be cranky with the folks you want to impress.
- ASK THEM about THEIR needs...in reference to your business. Don't be heavy on the sales pitch to soon.
- Have a drawing item. This is a great way to get the leads...but don't just have them toss it in the bowl..try to take it, talk to them for awhile and as they leave...indicate how "hot" the lead was by a number system. You can pull out the #1's as soon as you get home to write a personal note...and get the business.
- Don't waste too much money on pencils, pads, key-chains...If you've worked a booth you know that people will reach around and take the shirt off your back if they think it is a givaway! Just today a woman reached around the bowl and behind a frame for the pen we were using to qualify leads....A piece of candy maybe...but save the promotional pieces as thank yous or to help engage a qualified lead.
Not etiquette...but Think about the design of your booth...We are in staging, we have to bring in accessories and furnishings to "Set The Stage" but don't just plop it down. Make it have purpose. On the back of our display we had blow ups of Before and After, We had a looped Photo Show of our work and services continually playing AND we had photo albums with more work. We created a vignette with comfortable seating with a light on, candles...we set the scene!
One last thing...The keynote speaker, Gee Dunsten www.geedunsten.com who has spoken to Real Estate Groups in every state but WV (I don't know why they did not elaborate) came INTO our inviting booth to speak with us! THAT's what TRADE SHOWS ARE ABOUT NETWORKING, LEADS, BUSINESS SUCCESS!
Sounds like you had a great show - good tips!