daisyI met them early one evening several months ago.  They were young, attractive and articulate.  This was going to be their first home and they had questions...lots of them.  They had been referred to me and as we talked about the process and what they could anticipate, I began to appreciate a keen understanding of their shared goals and purpose. Remarkable as they were newly weds who had mastered what many couples fail to achieve after years of married life.

Like all journeys, you can never be quite sure where the road will lead.  We started looking for properties which could double as an investment opportunity.  In a market which was still doing the upheaval dance, this was a fail-safe approach.  But, as the process continued...the desire for a home of their own which they could love and share with just their family and friends surfaced strongly.  Through it all, Therese Vandermeer, our Client Specialist coordinated the transaction with skill and patience.

The results were well worth it!  Their new home is beautiful.  It's an older home near a park which has been painstakingly and lovingly re-finished.  Unique accents like gorgeous antiqued radiators plus a beautiful kitchen make the home a place which you can fall in love with all over again...everyday. 

It's always a joy to help others fulfill their goals and dreams.  Over the years, we've received numerous hugs, e-mails and Thank You Cards.  I keep them.  These letters are meaningful reminders to me about Why I am willing to do what I do.  However, this letter was special.  You see, it wasn't written to me.

 

January 21, 2008

To Whom It May Concern:

penAfter my husband got a new job, we needed to move.  Having been married just over a year, we were not planning to become homeowners so soon, but seeing that the market seemed to favor buyers, we decided to look into purchasing our first home.  We received a personal referral from a close friend to consider Audu Real Estate.  After our initial meeting with Lola Audu, we knew we had found the right real estate agency.

Lola was very personable and genuinely interested in our needs.  She asked us what kind of things we were looking for in a home, but she also asked us what our personal interests were and where we saw ourselves in the future.  We enjoyed the conversation and were impressed by the holistic approach that Lola took.  In addition she explained many of the home buying process basics.

This was great as we were unfamiliar with the process.  Lola stressed that she wanted us to understand every step so when the process ended, we would know how we got there.  We left that initial meeting every excited about our decision to pursue home ownership.

After choosing some homes we were interested in seeing from the website, we were connected with Therese VanderMeer, one of the agents at Audu Real Estate.  She communicated with us regularly by phone and e-mail in order to set up home showings.  Her accessibility and professionalism were wonderful.  We were on a bit of an accelerated time schedule as we needed to buy a home and move within just a couple months. 

Therese worked diligently to set up showings and was very flexible with out work schedules.  Any time we had a question, Therese was more than willing to take the extra time to explain things to us or look up the information we  needed.

When we choose the home we wanted, Therese and Lola walked us through every step of the process from making an offer to having an inspection and finally closing.  On the day we closed, we were so excited to be homeowners.  Therese and Lola gave us a beautiful and heartfelt gift as well as a very touching card.  We were so amazed by their generosity and the personal touches of the gifts.

We would highly recommend Audu Real Estate to anyone wanting to buy or sell a home.  The professionalism, customer service, and integrity we experienced made what can be a very stressful process so wonderful.  We love our new home and feel very blessed to have had the privilege of working with Audu Real Estate!

Sincerely,

Two Satisfied home owners 

 

This is why I do what I do everyday.  It's not about the size of the deal or how much money I can make.  It's about helping people to achieve their goals.  It's about Celebrating the Joy and Satisfaction that comes from owning a place of one's own.  It's about knowing that a family or individual was well served and is happy. There's no commission big enough to deliver all of that!

*They gave me permission to use this letter & their names.  However, I would like to protect their privacy.

Copyright 2008  Audu Real Estate  All Rights Reserved

contact Audu Real EstateAudu Real Estate NewsletterSearch Grand Rapids, Michigan HomesFeatured Audu Real Estate Homes for Sale

 

 

Lola Audu, CRS, GRI e-Pro ~ Audu Real Estate

Lola Audu, is the Designated Broker & Owner of Audu Real Estate.  Our company specializes in helping people buy and sell homes in the greater Grand Rapids, West Michigan area.  We've had the privilege of helping hundreds of clients succeed in their goals of purchasing and selling property including demonstrated success in the negotiation of Short Sale Transactions. You can contact us via e-mail @ info@auduhomes.com or by phone at 616-791-0511. 

Twitter feed for Lola Audu     Auduhomes on Facebook     Lola Audu's photostream on Flickr 

 

19 Comments on To Whom It May Concern...

FEB
20
2008
4 Featured Posts
Lolo, I agree. It's not always about the paycheck.  It's about doing the right thing and helping good people.  There's not another good feeling like that one.  Great job.
8:13pm • #1
8 Featured Posts
What a wonderful testimonial, Lola.  Congratulation on your success, and that of your clients.
8:23pm • #2
167,312 Points 6 Featured Posts Outside Blog
Lola,  That is so nice.  This is exactly why we do what we do!
8:29pm • #3
7 Featured Posts
What a wonderful letter Lola!  You and Therese made your clients feel heard and included in the process, and most of all helped them into a lovely home that will live in and enjoy for many years.
8:33pm • #4
424,318 Points 36 Featured Posts Outside Blog

Lola,

Nice story! In my opinion this should be evident in every real estate transaction:

 "In addition she explained many of the home buying process basics.

This was great as we were unfamiliar with the process.  Lola stressed that she wanted us to understand every step so when the process ended, we would know how we got there." 

Thanks, and I salute you for that comment!!! Thanks,   Fran 

9:52pm • #5
1 Featured Post

Lola - Congratulations on receiving this letter and on seeing the big picture. 

Ken Tharp, Iowa Equity Exchange 

10:23pm • #6
Lola, I agree with your sentiment that letters like this make everything else worthwhile.  I believe it was Zig Ziglar that said, "profit is the praise you get when you do a great job."  Thanks for a good reminder of what's most important.
10:24pm • #7
321,344 Points 64 Featured Posts Localism Sponsor Outside Blog

Lola~

 Bravo-Brava!!!...and especially for this you say..."This is why I do what I do everyday.  It's not about the size of the deal or how much money I can make.  It's about helping people to achieve their goals.  It's about Celebrating the Joy and Satisfaction that comes from owning a place of one's own.  It's about knowing that a family or individual was well served and is happy. There's no commission big enough to deliver all of that!"

10:50pm • #8
171,945 Points 17 Featured Posts Localism Sponsor Outside Blog

Lola,

Looks like they were blessed to find you and you were blessed with wonderful clients. 

11:03pm • #9
FEB
21
2008
255,969 Points 44 Featured Posts Outside Blog
I get teary eyed reading those types of letters.  This is one you and Therese will want to keep forever as well as keep in touch with this very special couple.
6:27am • #10
279,249 Points 29 Featured Posts Localism Sponsor Outside Blog
What a beautiful story and letter.  Like you, this is exactly why I am in real estate...nothing else comes close!  Your clients are certainly lucky to have you!
8:47am • #11
Lola -- Beautiful letter and well deserved praise.  I love first time homebuyers. . .they are so excited and moved by having a "home"  Makes each day fun.    
11:00am • #12
8 Featured Posts
Hey Lola!  Great story.  It always gets to me when someone takes the time to let you know that you are appreciated.  Keep up the great work!
3:38pm • #13
314,428 Points 11 Featured Posts Localism Sponsor Outside Blog Hit Router
Thanks so much for sharing that!  It is an awesome letter and I KNOW how it made you feel.  Those are the moments that matter the most!
3:41pm • #14
104,117 Points 5 Featured Posts Outside Blog
Receiving a testimonial like this definitely feels good, but not all clients have the skills to demonstrate their satisfaction so eloquently. A simple note from some can mean as much.
5:11pm • #15
FEB
22
2008
228,309 Points 22 Featured Posts Localism Sponsor Outside Blog

That is a beautiful letter, Lola.  From what I can tell it was very much earned. Very nice job.  Jesse

2:12am • #16
130,211 Points Outside Blog
Lola - great idea, turning their letter into a post! I will have to copy that one! hope you don't mind -
7:11am • #17
Localism Sponsor

Lola,

Nice Letter!  It is always a good feeling when buyers and/or sellers alike have a way of showing how great we did!  :)

Maria Cutrona 

8:15pm • #18
364,404 Points 95 Featured Posts Localism Sponsor Outside Blog
Hi Lola-I love when a customer is extremely happy and I love Therese...I think they were in very good hands!
11:20pm • #19

Leave a response…



(optional)
What does the graphic say?
 
Lola_photo Rainmaker_large

Lola Audu~Real Estate Broker/Owner Grand Rapids, Michigan Real Estate

Grand Rapids, MI

More about me…

Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate

Address: 3659 Alpine NW, Suite 102, Grand Rapids, MI, 49321

Office Phone: (616) 791-0511

Email Me

Grand Rapids, Michigan real estate information including houses for sale, rent and home buyer/seller tips. Also includes wisdom and insights from Lola Audu, CRS Associate Broker.

Grand Rapids, Michigan Real Estate
Grand Rapids Real Estate
West Michigan Real Estate
Buying A home in Grand Rapids, Mi
Selling Your Grand Rapids, Mi Home
Downtown Grand Rapids, Michigan
Grandville, Michigan Real Estate
Relocating to Grand Rapids, Michigan



Links

Archives

RSS 2.0 Feed for this blog

Find MI real estate agents and Grand Rapids real estate on ActiveRain.