Agents and Utilities - What's Up?

Okay, we all know there's a lot of short sales, foreclosures, REO's, etc.  So therefore the utilities many times end up being turned off since no one is paying the bill.  The gas company will put a lock on the meter like the one below (circled below), and other utility companies do similarly.

Gas meter lock

Then I come along, the home inspector.  Yes, I actually can inspect a house without the utilities on, but I don't want to because obviously there are a lot of items that can't be properly inspected and operated without the utilities on, I think that's pretty obvious.

So I just wanted to remind all those real estate agents that are selling homes:  Please make sure all the utilities are on for the home inspection!

I have started to bill the seller/agent through escrow for extra trips to the house when all or some of the utilities are off during the original inspection and I have to come back.  I'm not going to charge the buyer, they certainly have no control over the utilities.  What really gets me is when the listing agent reassures the buyer that the utilities will be on... and of course they aren't.

Thank you in advance for taking care of these situations so they wan't happen again.  Be safe out there.

 

10 Comments on Agents and Utilities - What's Up?

Hi Joseph I have had this happen to me and the inspector charged my buyers which I think is wrong I had no idea the utilities were off and actually neither did the listing agent, which should have made sure but still. sometimes in foreclosures though there isnt much we can do the people owe so much in unpaid utility bills that they cant afford to get things turned on.

02/21/2008 04:23 PM by Orlando & Lake Mary Real Estate Expert, Heather Joubran (RE/MAX Central Realty)


Heather, the listing agent should have looked into it and verified it.  I just don't think it's right to charge the buyer.  My one exception would be to at least charge for gas if I had to travel a distance.  I can't actually lose money by helping someone.

02/21/2008 04:32 PM by Joseph Lang - Southern California Home Inspector (Pillar To Post Professional Home Inspection)


I agree the agent should have known the utilities were off and told you, but I don't know how you feel the agent is going to get them turned on? The bill may be in the hundreds, if not thousands of dollars. You couldn't even access those accounts to pay them if you were so inclined.

The utility company's will not restore those services until they have written documentation showing the property has changed ownership. so the buyers would likely have to wait until after closing (goes with short-sale territory). If an inspector billed my clients for this mishap, it would be his last inspection at a home I sold.

02/21/2008 04:51 PM by Michael Creel (Brio Realty Inc.)


Michael, in California real estate agents can contact the utility company and have them turned on for a day for something like $25 (at least that's what I've been told by agents), I'm sure some type of documentation must be submitted.

If the buyer is told the utilities cannot be turned on, that's on thing.  But they buyers I have worked with lately have been told the utilities would be on, and they weren't.  That's clearly the sellers or sellers agent fault and they should pay for any subsequent visits to the house since they wasted everyone's time.  I hope you would agree with that.

02/21/2008 05:28 PM by Joseph Lang - Southern California Home Inspector (Pillar To Post Professional Home Inspection)


All I can say is that if the utility bills aren't going to get paid till after closing no one is going to be able to get an adequate inspection till after closing either---sounds risky.  I will inspect houses like this but someone does have to pay for the extra trip.  Sometimes the agent picks it up----it shouldn't be the buyer and the inspector shouldn't have to eat the extra expense. 

02/21/2008 07:07 PM by Charles Buell, Seattle, WA, Home Inspector (Charles Buell Inspections.com)


This happens alot on REO,foreclosures and the like. You would think this would be taken cared of prior to. What a pain in the rear.

02/21/2008 07:56 PM by Robert L. Brown~Grand Rapids Real Estate Flexit Realty, West Michigan (www.mrbrownsellsgr.com)


Joseph - great point!  I will not let a Buyer (as a Buyer's representative) have an inspection done unless the utilities are on, and I specify that in the contract of those homes in which the utilities are off at the time of the contract.  Big issue right now and something all Agents should be mindful of.  Thanks.

02/21/2008 09:42 PM by Derek Bauer, Associate Broker - Door To Dreams Team www.DoorToDreams.com (Real Estate One, Inc.)


Sure Jo, I agree with that. I don't think thats the case here, That should be a disclosure you make to them at the time they call you though, not a surprise.

02/21/2008 09:59 PM by Michael Creel (Brio Realty Inc.)


Derek, that's great to put that in the contract, good thinking!

Michael, I'm sorry it was vague at first.  I have no problems as long as the buyer is aware of it and accepts it.

02/21/2008 10:04 PM by Joseph Lang - Southern California Home Inspector (Pillar To Post Professional Home Inspection)


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Inspector: Joseph Lang - Southern California Home Inspector (Pillar To Post Professional Home Inspection)
Joseph Lang - Southern California Home Inspector
Rancho Cucamonga, CA
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