I primarily sell REO (Real Estate Owned by lenders, usually through the foreclosure process). A huge part of selling foreclosures lies in performing BPOs (Broker's Price Opinions), which are about halfway between a CMA and an appraisal. 

If I value it, I will list it, right? Many agents who start doing BPOs think that every single one is getting ready to be foreclosed on, and they hope they will get the listing from the bank when it does. But the truth is, most BPOs are NOT for foreclosures or pre-foreclosures. Some of the non-foreclosure reasons a bank requests a BPO are as simple as they are getting ready to buy the note from another lender and need to ensure themselves the value is there, or the homeowner has requested a PMI drop and they need to see if there is 20% equity in the home, which requires a current valuation. I have even seen requests come from lenders after big storms, just to verify the condition of the home and whether any damage was sustained that needs to be repaired to preserve their investment. These BPOs are not going to turn into a listing within the next few months, but they are important to the lenders just the same.

To foreclose, or not to foreclose? That is the question!  Pre-foreclosure BPOs are ordered when a borrower is in default on a loan, usually 2 or more months behind. These types of orders are extremely important because they may influence a lender to either try to work it out with the borrower, or to foreclose on them. If a BPO value comes in considerably lower than what is owed against the property, a lender is far more likely to try to keep that borrower in the home through loan modification, locking rates, or other means. They know they are not likely to make as much money by foreclosing and trying to resell it at current market value. But if the property has really appreciated and the bank is likely to come out ahead by taking it back and reselling, then the borrower probably won't be offered the same solutions to be able to keep the home. So if you are performing BPOs, you need to realize that the figures you provide to the bank may be a factor in this serious decision.

Buying the listing:  Okay, I know many agents have not had the good fortune I did, to have a broker who is also an appraiser. Many were taught  by their brokers or trainers to always bring in a CMA higher than you expect it to sell. The reason for this, in many cases with owner-occupant or investor-owned homes, is that the sellers are not truly knowledgable about real estate and will often list with whichever agent tells them they can sell the house for more. One agent told me to price a home 30-40% above what you think it will sell for, for "negotiating room." After all, you can always lower the price.                                                                                                Well, That may work with some sellers, though they aren't going to be happy for being misled. But it probably won't work with a bank. Asset managers aren't usually so gullible! They deal with too many properties to want to waste time, plus, it looks bad to their clients when the property ends up not selling close to the list price. Sure, there are vagaries in every market that cause even a properly-priced property to sit too long and need a reduced price, but overall, lenders need to know what price the property will sell for in a reasonable period of time.

What is reasonable?  Properties in your market may average 180 days before selling, so to you, that is reasonable. However, banks have to pay every month the house sits unsold. If you had expenses for upkeep, management, taxes and HOA dues, etc, to keep paying for each property, don't you think you would want it sold more quickly than the area average? Of course you would! That is why most BPO forms ask for a value for 30 days on market, 90 days on market, and full area market time. They also need to know, realistically, what any needed repairs would cost and how much more they can sell the house for if repaired. They don't ask for you to guess what it will bring, they want you to actually derive an opinion based on comps, experience and factors unique to your local market. They need you to have a basic understanding of accurate valuations including adjustments, and repair costs in your area. They need you to have enough common-sense that, if you are providing an opinion on a bank-owned property, that you actually understand something about the sub-market and demands of dealing with repos.

In short, there is a LOT of responsibility in doing BPOs. Your BPO may make the difference between a family keeping their home or it going to the courthouse steps. It may make the difference between a bank losing $5,000 on a property, or losing $20,000. It may mean the borrowers get to drop their PMI and save some money every month. If you were in a situation where a value was needed on your home, wouldn't you want the agent to do a complete and accurate job in valuing it? So make sure you use the same care, diligence and responsibility in performing every BPO you do that you would want another agent to exercise when doing a BPO on your property.

And if you don't see the need in doing a thorough BPO, in taking time and care to get it right, and in taking seriously the reponsibility the client has placed on you to value a property properly, do yourself, your client, and the economy a favor and don't try to do BPOs!

 
Post is included in group: REO
Post is included in group: Selling Soulfully
Post is included in group: Foreclosure Talk
Post is included in group: Fixers, Flips, and Rehabs
Post is included in group: Foreclosure Help and Prevention

13 Comments on The Importance of Accurate Valuations, part 1, what are BPOs used for, anyway?

FEB
22
2008
247,665 Points 1 Featured Post Localism Sponsor Outside Blog Hit Router
Wow great blog I dont think a lot of realize why bpo's are being done and you really drive home the point with your closing statement.
8:36am • #1
285,230 Points 2 Featured Posts Outside Blog
I do a lot of BPOs and I put a great deal of effort into the process. Of course I only do BPOs in my immediate area where I am confident of the values and have the data to support my opinion.
8:37am • #2
Really great points.  Thanks for being such a great representative of your client.  I think as realtors it is always important to remember who we represent.  And it is not ourselves!!!  Thanks.
8:38am • #3
154,021 Points 9 Featured Posts Outside Blog
Amber, Fantastic post! I shudder at some of the BPO's I've had done on my short sale listings- part time agents, etc! Wendy
8:52am • #4
1 Featured Post
Hi Amber, thanks for the extra information! I wish part of our education would have been on how to perform a BPO while looking at different scenarios such as foreclosures and short sale situations. When we only have an eye on trying to get the highest and best for the seller through an arms length transaction with neither side under stress or duress, the values would probably need to be adjusted depending on circumstances.
9:15am • #5

Amber Great Post!!!

This is what I'm find is happening at least in my area. An agent will do a BPO and set their estimated amount higher than what the property is worth??? WHY in the world would someone do that? I have found out by asking my local Realtors why they do this The answer I received from 3 out 8 Realtors were" if we set the price higher the bank will like our work, and hopefully start doing more, and then end up getting the REO listing"

YOU HAVE TO GOT TO BE KIDDING ME!!!! IT DOES NOT WORK LIKE THAT I NEEDED TO EXPLAIN TO THEM, AND HOW MUCH THEY ARE ADDING TO THE PROBLEM, NOT SOLVING IT....

11:41am • #6

Thanks, all, for your comments!

Bernie, I know exactly what you mean! They are trying to "buy the listing" like many do in conventional real estate. I cannot even tell you how many really bad second opinion BPOs have been done on my listings. Bringing in a property at over $133k when I said it would sell between $85-90k. Well, the bank listed at the higher price, of course, then after 5 months it was finally reduced to under $90k and sold right away at a bit over $85,000. And cost the bank a lot more money having it on their books so much longer.... What many agents don't know isthat banks do pay attention. When agents consistently are way off on the value, they are far less likely to get listings! Banks want realistic, not pie-in-the-sky figures!

I wish there was more education for agents on performing valuations (BPOs, CMAs), and how to make adjustments that are realistic for the market. Too many agents are poorly trained by their brokers and not given the opportunities to learn to do things the right way. And it's a shame. Not only are the agents gonna get discouraged when their career fails, there is too much liabilty involved in this business to do things haphazard.... There, I have ranted enough for one post!

2:15pm • #7
APR
11
2008
1 Featured Post
Amber, what an excellent post!  Not only did you help me understand the BPO/REO market much better, but you also brought up some excellent points on the seriousness and possible effects of this work.  I'm sure there are a lot of agents out there just rushing through BPOs to make an extra buck without considering the repurcussions.  Great, great post!
4:19pm • #8
APR
12
2008
158,965 Points 1 Featured Post Outside Blog
Amber, Great post.  Is there someplace where you can learn more about BPO's?
12:26pm • #9
APR
29
2008
Yes, you can learn how to do BPO. Go to fivestarinsitute.com and sign up but you have to pay for the education. I think it $299.
Freddie
7:34pm • #10

FOR ALL REALTORS STILL DOING BPO FOR EVALUATION SOLUTIONS! PLEASE BE WARY, DON'T DO ANY BPO FOR THIS FLY BY NIGHT COMPANY IN FLORIDA. I HAVE SEEN A LOT OF BLOGS ABOUT THEM NOT PAYING FOR THEIR BPO WHICH THEY ALWAYS WANT A 24 HOUR TURN AROUND AFTER YOU ACCEPTED THE ORDER. THE PROBLEM THEY ALWAYS GIVE YOU A RUSH ORDER, AT A VERY CHEAP PRICE, THEN YOU WAIT 60 DAYS TO GET PAID OR NOT EVEN GET PAID. YOU CAN MAKE A BETTER USE OF YOUR TIME ESPECIALLY NOW THAT GAS IS VERY EXPENSIVE. I ATTACHED HEREWITH A LINK TO http://www.ripoffreport.com/ ABOUT THIS VERY BAD COMPANY.

 http://ripoffreport.com/searchresults.asp?q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21&q5=evaluation+solutions&Search=Search

 

7:36pm • #11
JUN
08
2008

I can't seem to find a list of REO Asset Managers emails. Anybody know of where I can find one? If I can't find a list I'll have to collect them myself. Anyone interested in getting this list for free, just send me at least one valid email addresse of a REO Asset Manager that you currently are working with or have recently worked with. When I have at least 200 valid email addresses, I will email this list to your email address. Send to joebray99@yahoo.com

 

6:02pm • #12

Joe,   There is probably a reason you cannot find such a list of asset managers email addresses: they don't want them given out! Imagine having to deal with about 200 properties across the country (and some of my AMs have had way more than that to handle) , and nearly as many agents. Your email is the primary way they have to contact you so everything is in writing and there is a record of it.  Then suddenly, you start getting your email inbox swamped with 200 agents(1 per email address that you intend to collect)  trying to get into the business, and you have to spend quite a bit of your time wading through all these emails to find out which ones actually apply to the properties you have to manage. Imagine how frustrating that would be to you.

Now imagine further: would you want to "hire" an agent who contacts you that way? Most companies have a certain person dedicated to finding the agents to assign listings to, and they have procedures in place to find qualifed agents. Very few asset managers have to find the agents for their listings on their own. If an agent doesn't even understand THAT much about REO, and contacts the asset manager directly, they have just proven that they aren't experienced enough to list REO!

Not to mention that an agent working with an asset manager, who provides that AM's direct email address to others, is probably violating that company's confidentiality requirements. So I would suggest to any agent who is considering giving Joe, or anyone else the private contact info to your clients: please consider the consequences very seriously before you do this, as it may cause you more trouble than it is worth. And remember: you may not be the only person in your immediate area that gives Joe information, so when or if he ever sends out that list, your direct competition may well be getting the same information, even YOUR contacts, and they will be better able to compete against you.

My opinion: it is NOT a good idea to do what Joe asks of you if you intend to continue in this business. You worked hard for the clients you have. Show them they can trust you to be professional and to keep their information confidential.

9:05pm • #13

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Amber Bourland

West Plains, MO

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Ozarks' Independent Realty

Address: PO Box 345, West Plains, MO, 65775

Office Phone: (417) 256-3190

Cell Phone: (417) 372-3191

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