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Apartment Tenant Expectations Unrealistic?

By
Real Estate Agent with Anne Arundel Properties

Alright, this was a first for me.

Keep in mind, in addition to being an agent I've owned rental properties for about 20 years - and I can't recall a potential tenant having this much resistance to the listed tenant responsibilities of a potential rental.

My office called to give me a rental referral in regards to a townhouse rental our brokerage had listed (we've had a lot come in lately, and because of their low payouts, agents have been hesitant to handle them - but I'll take anything in this market).

When I called the lady back - her first statement was she wanted me to talk the landlord down from the $1500 rental price.  She was looking for something more like $1100 to $1200.  I did a quick check while I had her on the phone, and the $1500 might have been a little high for the market - but $1100 was a little too low - so I told her I'd do what I can.

The next 20 minutes was her nitpicking everything listed under "Tenant Responsibilities" in the MLS.  She's lived in an apartment her entire life.  Whenever something broke - she picked up the phone and called the super - and he fixed it.

She didn't know a) why she'd have to be responsible for ANY repairs - including frozen pipe damage.  I explained to her that in our market it was customary for landlords and tenants to split these responsibilities and that usually there was a dollar amount threshold associated with the repairs (anywhere from a $50 to a $200 deductible per incident).  And that the tenant is responsible for everything up to the deductible and the landlord picked up the rest - unless it was blatant tenant negligence.

She didn't really like my explanation saying "but its not my house - why should I pay to repair it".  She then went on and on about how all of her friends told her she shouldn't even have to mow the lawn - since that should be included in the rent.  I tried to explain that in some circumstances if you're renting from an individual landlord within a condo community - that might be the case, but I didn't know any landlords that went around in the summer cutting all of their tenants grass.

I ended up telling her she can either get a really cheap monthly rental rate where she has to do a lot of the things around the house, or she can pay a lot and do nothing and have all repairs included - but she wasn't going to get both.   Plus, the lowest we could get the rent down to was $1350 and she said she couldn't pay a dime higher than $1200.

Checking the MLS I confirmed my belief that the landlord didn't have any unusual expectations - but it got me thinking - is this the usual behavior for a renter moving out of an apartment complex for the first time? 

 

Keji Ogunleye
Fairfax Realty, Inc - Greenbelt, MD
GRI, SFR, KejiYour Realtor

This is one of the reason I refuse to deal with rentals. You will be amazed how much they demand for the little money they want to pay. Some are just better off being in the aparment complex.

Feb 22, 2008 03:12 AM
Sara Bonert
Zillow - Atlanta, GA
Real Estate Internet Marketing

Sounds like a tenant nightmare waiting to happen. 

We have always required that the tenant maintain the yard and snow removal themselves in our leases as well.  However, I will say that the one upside to taking care of the yard yourself (or paying someone to), is that you know it will be well maintained and cared for, probably better than the tenant is going to do on their own.  So long run, this could be a worthwhile investment.  Of course, you would build this cost into the rent.

Interesting though that frozen pipes would fall on the tenant?  I would think that this would fall on the landlord and the tenant's personal property insurance would pick up any of their lost goods.  I would not have thought they had any responsibility to fix it (unless they purposely caused the damage).

Interestly.  Thanks for the post.

Feb 22, 2008 03:18 AM
.... ...
.... - Mauldin, SC

Vinny it sounds to me like your potential tenant has never lived any place other than an apartment or condo where everything is included in the rent. It also sounds like yours was the first townhouse she has looked at. After she gets a reality check from talking to a few other property managers she may be back. Good Luck.

Feb 22, 2008 03:26 AM