Jon has a laundry list of how many agents feel about their relationship with their broker. This post is one of those that came from comments going over three paragraphs, again!
"I am the talent" says the agent, I really do realize that!
Do you appreciate that I make a personal call to everyone of the prospects you enter into my company's lead generation & incubation system - promoting how great of a job you are going to do for the client? Do you even realize that when an agent has chosen to move to another brokerage, I print them a copy of the leads they entered and give them to the agent - with my best wishes!
Do you appreciate the thank you card our office sends with your name and our company logo only to every listing you generate and every sale you close?
Do you appreciate the "quarter time" assistant the company provides you at no cost, you know the one who you get to utilize more as your production grows?
Do you appreciate that I NEVER ask you to play secretary - with our system there is reason for you to do "desk duty" - the calls will find you. If you are not in the field prospecting - you are not working!
Do you appreciate the fact that I scour catalogs, dollar stores and clearance aisles looking for unique propecting ideas and materials and put together packages for you 1 a month, at NO COST TO YOU. No canned brochures for you that look like the other 30 mailers they got this month - all you've got to do is drive them to the door!
Do you appreciate that you have never have had to wait more than 15 minutes to talk to me when you need me - even if I have to sneak into the bathroom during continuing education classes to talk if email is not sufficient?
Do you appreciate that your broker blogs and promotes you on a local blog? Do you even realize that we are probably the only office in town that includes blogging in our Policy and Procedure manual? I know, I know, our company website is a little blah - but you get leads from it each week and as soon as I can we are going to a WP blog based version! Do you appreciate that I don't charge you a "company referral fee" for those leads you get?
Do you appreciate the effort I put into making sure you feel comfortable in our office, that the staff is pleasant, that the agents aren't whining and stabbing you in the back? Do you appreciate the free water and soft drinks (and coffee of course) that are always in the kitchen for you and your clients - not to mention the emergency cabinet with free soup, crackers, noodles and snacks (also free) in the "emergency lunch cabinet"? I know you don't function well on an empty stomach!
Do you have a clue how frustrating it is to me to see you not work smart and not fulfill your potential and the goals that you set for yourself?
I do realize that you are the talent that in most cases I trained and helped to set up success systems. I do realize that often the grass looks greener on the other side of the fence. I do ask that you speak to me, if you think there is something else I can help you with that will make us more productive!
I am responsible for everything you do in a real estate capacity, Ultimately, I'm held to a higher standard than you are by the licensing authority - so some paperwork is absolutely necessary. I really do need your listing agreements, copies of contracts and especially earnest money in a TIMELY manner! Of course, I'm also happy to take them by fax, pdf by email or I'd love to see your smiling face!
Update: Cheryl Johnson wrote a post this morning that ask What Do Agents Want?
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