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Rethinking Marketing - Ourselves And Our Listings

By
Real Estate Agent with RLAH@properties AB95346

Let's admit it.  When the market was hot, out job wasn't all that much about marketing our listings. 

We'd put a new house or apartment into MLS on Thursday, make it easy to show over the weekend, hold an Open House even, then we would host a contract presentation party the following Wednesday.  After having dozens of offers to sort through, we would help our sellers get the highest price from the buyers who we judged to be most likely to show up on settlement day.  

Today, however, we are having to do real marketing to get our listings sold.  If we start out priced right and nicely staged, people are more likely than not to like what they see - and our challenge is getting folks through the front door so they do see the place.

During this buyers' market, we have a lot more to work with than during the last one.  What did we ever do before virtual tours?  Even an agent as technology impaired as I am can get a great virtual tour both on MLS and a bunch of other sites.  There are ads on Craig's List and the print and on-line sections of the Washington Post.   And with all of this, it's important to market to our colleagues as well as the public.   Our little black books have been replaced with address book programs that can shoot emails about our new listings to other agents, friends and people we've met doing various types of prospecting.

Here are a few of the tricks from the old days -

Brokers Open Brunch - there an old saying "Hang your pork chop in the window, and they will come." On any given Tuesday, there are probably 100 houses put on our tour for agents to preview, and that's in my immediate market area.  When I launch my new listing next week, I'm throwing a party on Tuesday and will get more than my share of colleagues through the door.  I serve simple finger food (thank you, Trader Joe!) and keep it easy and delicious.  

Mail Open House Invites to the Neighbors - in this area, Open Houses really work.  And they work better with help from the "nosy neighbors" who often bring friends with them.  Over the years, many of the friends wound up buying the house or turning into buyer clients for something else.  We have an office Art Director who provides us with beautifully designed Open House and Just Listed cards with professional photos of our listings, and all I need are stamps and labels.

Target Marketing - in many neighborhoods, buyers come from smaller homes within a mile radius of whatever I am selling.  And sometimes I notice that buyers for a certain neighborhood seem to migrate from another specific part of town.  Using this information, I sometimes do targeted mailings to rental properties or condos.

Special Interest Groups -  once I listed an art deco house in an off-the-beaten-track neighborhood.  The owner was active in the Deco Society of Washington.  I did up a flyer inviting members to an unadvertised Open House and had it inserted into their newsletter.  We had over 100 Decophiles show up.  The next day, at the advertised Open, one came back with a friend who bought the place.

History Sells - DC has a lot of old houses, and a lot of them have interesting pasts.  One of the District's former mayors grew up in my house, which until sometime in the 70's, was owned by her aunt.  Presidents, vice presidents, Senators and scoundrels have occupied many of our listings.  Many of my senior neighbors have provided interesting background on some of my listings, and our public library and the Washington Historical Society have also been a big help.  I try to include any goofy or interesting history in my marketing materials.

Brochures - while a great virtual tour is crucial, so is a brochure the buyers can take home with them.  If you are not the world's best picture taker, have your listing professionally photographed and have a pro prepare your brochures.  I think most brokers are making these services available to their agents.  I've been offering to email the brochures to people I meet at Opens, and a lot of buyers prefer this to carrying around paper.  

And, of course, anything you do to market a listing also markets you.  Your virtual tours and brochures not only help you sell your listings, they will help you get new listings.  Oh, and they'll help you get buyer clients - which in a buyers market is a good thing!

 

Sonja Babic
Sonja Babic/PRIME Realty NC, LLC - New Bern, NC
New Bern NC, PRIME Realty NC, LLC
Great info thank you Patricia, have to love market like this as it is bringing out the best in all of us. Happy selling!
Feb 23, 2008 01:40 PM
Susan Peters
Dove Realty Inc. - Seattle, WA
The Better it Looks the Better it Sells

Patricia,

You're treating your product (your listings) the same way an advertising agency would. You're creating an individualized campaign for each listing. This is the way marketing should be done instead of the same old, same old. 

Feb 23, 2008 02:09 PM
James Downing - Metro DC Houses Team REALTORS®, CRS, GRI, ABR,MRP, MilRes
Real Living | At Home - Washington, DC
When Looking to Buy or Sell - Make the Right Move

Gee I sure hope I get an invite to our Brokers Open....  :-)

Feb 23, 2008 02:25 PM
Carol Culkin
Diamond Partners Inc - Overland Park, KS
Overland Park Residential Real Estate
Pat , I do all these things - but I also did all this even in a great market, I guess that might be why I am not struggeling like others. I had a broker's luncheon this past week and will be hosting a public open house tomorrow at the same property, postcards were sent and I made up 8 page brochures...I hope this baby sells soon! 
Feb 23, 2008 03:15 PM
Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!
Patricia- Those are some great ideas. You live in an area where diversified marketing will really work. We are going to do our first brokers open with a big luncheon and a raffle for a beautiful watch. We have 2 listings side by side owned by the same seller. It will be interesting to see the turnout since no one has done them for several years now! Lots got lazy, but maybe they are hungry so free food might get them there. 
Feb 23, 2008 04:58 PM
Ken Montville
RE/MAX United Real Estate - College Park, MD
The MD Suburbs of DC

I'm with James (see comment above).  Have a DC area AR Brokers' Open. We'll all bring our laptops and blog about it!  :-) 

Feb 23, 2008 11:05 PM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate
Have you ever checked your backlinks on your listings, go to Google and put in the address of one of your listings, you will see how many other sites have picked up your listing. I share this with my sellers who are quite pleased.
Feb 24, 2008 12:36 AM
Ann Cummings
RE/MAX Shoreline - NH and Maine - Portsmouth, NH
Portsmouth NH Real Estate Preferrable Agent

Hi Pat - I thought you had some great ideas here in this post, so I included this in this week's Week in Review.

Missy - I like that idea - thanks for sharing it!

Ann

Feb 24, 2008 10:32 AM
Teri Deane
RE/MAX 100 - Columbia, MD
Realtor, ABR, CRS, SFR - The Deane Team

I try to catch a few Broker Opens each month -- especially ones held at expensive or historic homes -- I'm always up for a free lunch!  Our office reinstated "home tour" which is a weekly convoy of agents in cars and a great way to get 15-25 agents through a listing that might otherwise be missed -- this has caused a drop off in the Broker Opens tho.

Missy, thanks for the backlink idea :-)

Feb 24, 2008 10:54 AM
Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional
Charles Rutenberg Realty - Clearwater, FL
Palm Harbor, Dunedin, Clearwater, Safety Harbor
Patricia - Great list of ideas! You are right, without proper marketing right now homes sit - and sit - and sit!
Feb 24, 2008 11:30 AM
Christina ONeal
At Home Real Estate Group - Ripon, CA
Realtor - Ripon California

Hi Patricia,  Way to be proactive & get those homes sold.  nice tips & great reminders.  I have found in my marketplace that food certainly helps get them there & keep them there longer & possibly remember the house too :)

Feb 24, 2008 06:54 PM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

Sonja, I think this kind of market scares off a lot of agents.

Susan,  that's interesting, because that's really what we have to do - think like an ad agency!

James, absolutely!  I'll do a post and invite all the DC area Rainers.

Carol, my guess is that your listing will reduce the "average" days on market in your area!

Katerina, from what I'm reading about a lot of the Florida market, feeding agents sounds like a great idea!

Ken, laptops and cameras!  It'll be a blast!

Missy, Wow!  Thank you!  What a terrific idea.

Ann, Thank you so much for including my post!  Great summary, by the way!

Teri, it's also a great way to simplify previewing.  Tuesday opens are huge in these parts.

Barbara Jo, if it was easy, we wouldn't get paid so much for doing it.

And Christina, Yes, food does slow them down and make it easier to schmooze.

Feb 25, 2008 05:28 AM