Excellent Business Practices Produces Good Results!!! Part 1

 

When starting my career in Real Estate in the early 90’s I was told to make sure and have at least 1 year in savings to start my new venture.    I ended up selling my first property after 9 months of being in the business, 2 companies later and taking 3 unsaleable  listings .  After blowing through all my savings and spending it on senseless real estate tools I became frustrated.  My biggest mistake was starting out with the wrong company, depending on floor time and most of all spending my hard earned cash on real estate products that I never used. 

Once I was connected to the right company who truly did value me, my career took off and then I knew that I was definitely in this for the long haul and I truly love the business.  It was not long before I grew, 3 buyer’s agents, 2 transaction coordinators, Jackpot, I hit the big time. My second year of real estate I listed and sold 67 properties.   

Although I do not actively sell (non-competing broker associate/trainer) I still generate many leads, recruit, train and manage, I do what all of you do except go out on appointments with customers.  My appointments are with associates that I work with and new and seasoned potential recruits, just like you I have to sell these people.   

Hope you find these tips useful……..

Take your time and interview the companies that you are interested in.   Remember they are lucky to have you so make sure they offer the tools and services for a long and successful career.  Don’t rush to join a company unless you have read the policy and procedure manual and understand it thoroughly.  It’s not always about the commission, look at the overall picture meaning training, services such as listing coordinators, transaction coordinators , marketing, etc. etc. the Company’s  Value Pack!!!  Save yourself a lot of aggrevation and DON’T JUMP AROUND.  In my first year I had worked for 4 companies trying to find my real estate home.   Think about all that business I probably missed.

Think about the image you want to portray, create a mission statement and a memorable tagline.  For me “Specializing in People” has been with me since day 1.  Your designs for your business cards, ads, farming tools should be uniform.  It gives a professional look and is consistent once exposed to the public it becomes familiar to them and consistency is extremely important in our business.  Think of Burger King, “Have it your way!”

 

Work your sphere hard.  When putting your sphere together or updating your sphere, think about schools you attended, the previous employers you had and get your family involved.  Use their address books, your address book, heck I got the phone book out just going through names helped me remember all the people I knew.  I sold one of My high school teacher’s house, Winn Dixie associates houses( I worked for Winn Dixie for 12 years), People I went to high school with, my children’s friends parents.  I could go on and on.  Don’t forget about theworld-wide referrals, a lucrative referral business can keep you up and running. Your sphere is extremely important to you.  Court them, love them, THIS WILL HELP REMIND THEM YOU ARE REAL ESTATE.

Watch who you keep company with.  Your top producer’s, broker’s, trainer’s and mentors are who you want to be around while working. Invite them to lunch, to your first listing appointment by chatting and picking their brain this will help you along in your career.   

 Your business is what you make it, another words, you can make as little or as much money as you want.  Real Estate is a numbers game, plain and simple, the more contacts you make the more sales you will achieve.  PROSPECT, PROSPECT, PROSPECT, NETWORK, NETWORK, NETWORK and TRAIN, TRAIN, TRAIN!!!! 

Be consistent in your marketing, its better to farm fewer homes more frequently and be consistent than have the public receive a glimpse of what you can do for them on occasion.  Just like a movie star or rock star you have to be in the public eye.

 If you are new, take someone on a listing appointment with you.  It’s better to recieve 50% of something than receive nothing.  I am not going to say by going alone you will not get the listing but increase your odds and take someone experienced at the same time learn something  by allowing them to do the presentation and you service the listing.  If your production isn’t where you want it to be or if you are not getting the listings on your appointments, take a top producer and see what happens.

Use a buyer broker agreement and a service pledge, “Here is my commitment to you all I ask in return is a commitment from you. “ Take the time and educate your customers, do what is right,  don’t  forget to remind them you can show any property in mags, mls, fs bo, new construction, consult with them, get them excited.  You should be excited as well afterall you are helping someone achieve the American Dream!!!!

Web Presence, really important, you can get a free website on http://www.point2agent.com/, now they offer national mls and a network of over 140,000 real estate professionals.  I have used every level and currently use the free version.   If you type in Daytona real estate in yahoo, I am #3.  You can purchase domain names through yahoo anywhere from 1.99 a year to 9.95, it changes daily, just create a yahoo id.  Blog, Blog, Blog this has helped my placement on the search engines.

Prequalify your customers, really screen your leads, make sure the buyer is a buyer another words ask the right questions, get them approved for a mortgage and follow through every step of the process.  With sellers, make sure they have to sell, not want but have to sell, pre-qualify them and ask them the right questions, be gutsy enough to say no to the overpriced, unsaleable listings.  You are doing a disservice to the other sellers on the market, yourself, and your company  when you market a property not worthy of your time, money and expertise.

 I firmly believe this holds true,  “ Fair business practices produced bad results, good business practices produces fair results , Excellent business practices produces good results!” 


 

31 Comments on Excellent Business Practices Produces Good Results!!! Part 1

Great advice, Midori, for new agents as well as those who have been in the biz for a bit but perhaps not finding the success they desire. Thanks for sharing.

Jeff

01/28/2007 05:51 PM by Jeff Dowler ~ Carlsbad Real Estate (RE/MAX Associates)


Agreed Jeff, it is very good advice, but what do we expect from this smart lady?

01/28/2007 06:56 PM by Lysa Napolitano, Call Coordinator ~ Century 21 Sundance (Century 21 Sundance)


Great advice for new agents Midori. Thanks for sharing your wisdom!

 

01/28/2007 07:18 PM by Monika McGillicuddy~NH Real Estate Broker (Prudential Verani Realty)


A word of advice.

Stay away from the super agencies.  We have some here in the Bay Area with 150 - 300 agents in one brokerage.  There is no way you will get any meaningful assistance or real support from these "body shops"! They really just want your friends, relatives, and past business associates for clients and you're their source.  They could really care less about your individual success.  You're only a number (a very small number) to them.  Look at MLS sales and you will see that many of these agencies only average about 1 or 2 deals per agent per year!

01/28/2007 07:39 PM by Dan Bales, Broker


Greatpost! I totally agree with finding the right company. I shuffled through a few before I finally found one that worked for me.

01/28/2007 07:46 PM by Ryan Allie (Brio Realty Tacoma)


Thanks everyone for the comments, I am so excited it's my first featured post.

Jeff-You are right, although I did not really specify but it is for both new and agents not happy with their production.  Thanks for reading, I will be e-mailing you, I have a few questions to ask you, if you do not mind.

Lysa-Thank You,from one smart lady to another, you drove me to write this blog, of course it's the points war.  I will be extremely busy this week, with a meeting every day. I may not get to blog for the rest of the week.  See you Monday.......

Monika-Thank you....I enjoy your posts very much!!!

Dan- You are so right, the first company that roped me in, offered to reinburse me from real estate school.  They had a great training program but there were about 150 associates in the office and believe me I did not get the attention a new agent deserves.  

Ryan-Thank You very much. I hope you are happy where you are. 

01/28/2007 08:07 PM by Midori Miller-Daytona Beach Florida Real Estate Trainer (CENTURY 21 Sundance Realty)


Wow, 4 companies the first year?!  That is definitely moving around a little too much!

01/28/2007 08:35 PM by Kaushik Sirkar (Call Realty, Inc.)


Kaushik-your are right, let me explain.  My first company was too big I should have never gone there to begin with, the second company specialized in buyers and I wanted the opportunity to list.  That broker discouraged it!  Also he went franchise and after the franchise fee my compensation would have only been 42%, that's right he was going to make us pay the full franchise fee. The next company I worked as a buyer's agent  and  I made a mistake, no partnership for me.  Finally I went on my own and I was embraced by this company and well on my way to success!!!  It came down to I did it my way!!!!  Now since relocating, I had the same problem but I am so so very happy here at Century 21 Sundance, sometimes you have to learn from your mistakes.  I made many!!!

01/28/2007 08:46 PM by Midori Miller-Daytona Beach Florida Real Estate Trainer (CENTURY 21 Sundance Realty)


I am really glad to see this post.  I think that too many agent don't really look to see if the company they are going to go to work with are really the right fit for them.  The same thing goes for the clients you choose to work with!  Some prospects simply are not a good fit.  It is great when you come to the realization that you don't have to take on every prospect that seeks your services.  thanks for a great post.  Good luck with your career.  It looks like you have found the right fit now!  Happy New Year and may you have a prosperous and successful 2007.

 

 

01/28/2007 09:56 PM by joan


Good Info - for me I'm still looking to find the 'right company'  Now I'm thinking of starting my own - what the heck

Now Have a Blessed Day,

John Occhi, Hemet CA REALTOR
www.JohnOcchi.Com

01/28/2007 11:06 PM by John Occhi Hemet CA Real Estate (Century 21 Crest - Crest REO)


I think with all the associations and Real Estate Schools out there the tools necessary for success are within reach(and I know they don't teach you the actual business), some people just need more hand holding. People need to understand that this business is what you make of it, first and foremost.

01/29/2007 01:40 AM by David R. Fuller (Realty Executives)


Your experience in your first year is something that should be taught at real estate schools.  I see too many new agents moving from company to company.

01/29/2007 05:32 AM by Randy L. Prothero - Hawaii REALTORĀ® (Century 21 Liberty Homes)


Great post and sage advice Midori, I just retained one of my agents yesterday because of who we are after more than 1 local competitor offered more than 10 points on the split.  How do you like these high bidders?

01/29/2007 06:16 AM by Century 21 Showcase


Joan-Nice to see someone comment that is not a member or maybe you are and did not login.  In any event, I appreciate the kind words and warm wishes.  I wish you a very happy and prosperous 2007.

John-I eventually opened my own company in 2000, some people are just born to go out on there own.  You are probably one of them!!!  I love your website!!!! Thanks for the comments

David-I agree, when I train associates my training is developed on the mistakes I have made through the years and also what really worked.  Its really what you put into it. 

01/29/2007 09:19 AM by Midori Miller-Daytona Beach Florida Real Estate Trainer (CENTURY 21 Sundance Realty)


Midori-  Great Post !!  I get flooded with folks trying to sell me Real Estate Tools all the time.  It can be overwhelming... 

Thank you for the great advice !!

 

01/29/2007 09:33 AM by Lauren Corna, CNS (Coldwell Banker Residential Brokerage)


Great advice Midori! We have been with the same company (Prudential) since day one. When I (Shannon) got my license I was nine months pregnant so I wanted a broker that would be OK with me taking a few months off after I got my license. We also wanted a company that wouldn't require us to attend too many meetings, would be flexible with us taking time so spend with our families and would have good training. We interviewed with several companies before we made our decision. We're glad we took the time to investigate because we're quite happy where we are!

01/29/2007 09:51 AM by Roxanne & Shannon Moore-Realtors, North Port FL (Re/Max Anchor Realty)


Randy-I agree.  I also believe when interviewing with companies, the broker has a responsibility to do the right thing.  Another words, it can't always be about the money but a good fit for the associate and the company.  I can sit in front of an associate and I know whether they are going to make it or not.  Same thing with the broker, she had turned down many associates because they would not make a good fit with the company

Caron-Thank you for the comment, you can create the same graphics, www.cooltext.com.  Yes we all need to keep our standards high and most of all a positive attitude.

Tim-Good for you in keeping your associate.  Our associates are faithful to us that they give us the recruiting materials that are sent to them by other companies.  We don't retain them all, my theory is that they would have left no matter what.  Again it all falls back on Value Pack, the services a broker provides.  Thanks so much for commenting

01/29/2007 10:10 AM by Midori Miller-Daytona Beach Florida Real Estate Trainer (CENTURY 21 Sundance Realty)


Midori,

Great post, heart felt... I wish I had all this advise in the beginning of my career. Congrats on the featured post. You deserve it!

01/29/2007 10:17 AM by Anna Lukyanova (Century 21 Sundance Realty)


Awesome Post Midori!  It seems to me that you love to help people achieve there goals!  I love that!

01/29/2007 10:28 AM by Jennifer K Giraldi, Atlanta REALTORĀ® Atlanta Real Estate Expert (Solid Source Realty Atlanta)


Anna- I suppose better late then never, I feel honored to work with someone as yourself on a daily basis.  I have learned so much from you!!!  This is just the beginning for both of us!!!

Jennifer, Thank you for the comments, I really enjoy your posts, I like your writing style,I am very fortunate to do what I love and helping people is just a part of me.  It is my passion....

 

01/29/2007 10:49 AM by Midori Miller-Daytona Beach Florida Real Estate Trainer (CENTURY 21 Sundance Realty)


Lauren-Thanks for the comments, I am happy to hear you enjoyed the post.  Yes the solicitations can be overwhelming, there are so many tools out there. 

Shannon-Yes, my biggest mistake was having the mindset of employee rather than Independent Contractor, I understood Independent Contractor but had the employee mentality.  Again I made mistakes and did not do the research.  Glad to hear that you are so happy where you are.

01/29/2007 10:59 AM by Midori Miller-Daytona Beach Florida Real Estate Trainer (CENTURY 21 Sundance Realty)


Midori

Wonderful advice. I coach a group of broker-owners with small companies and they are all trying to think of ways to give those new agents what they can't get elsewhere! Each person is different and, I think, the most important part is that it is a good fit with the values of the agent and the company being similar. It pays to carefully check companies out before committing!

01/29/2007 11:51 AM by Joeann Fossland, Master Certified Coach (Advantage Solutions Group)


Midori , ggreat information even for veterans , who may or may not be looking for another company to partner with , i have had agents in my office quit because of policies that are implicit in the Procedure Manual but were not read .

01/29/2007 12:11 PM by Joe Gomez (Realty Executives of Treasure Valley)


Joeann-For starters, I am a fan!!!  Thank you for the comments, I believe that training makes the difference, not corporate training, not book training, but hands on this is reality training.  No sugar coating here, reality.  I agree with values, core values, it just has to mesh. Company + Happy Successful Associate=longevity and $$$$$$$$$$$.

Joe- we actually make associates sign the policy and procedure manual, we revised it last year and everyone signed again.  Thanks for the comments

01/29/2007 12:23 PM by Midori Miller-Daytona Beach Florida Real Estate Trainer (CENTURY 21 Sundance Realty)


Midori,

This is a must read for all newbies and even those who have been in awhile.  I am going to forward to a friend of mine that is going through licensing class right now.

01/29/2007 06:24 PM by John Hruska (Re/Max Professionals Select)


Thank you for sharing your advice and experience.  Some days I'm not sure if I'm with the right company and other days I think I am.  The concept of the company I'm with is pretty good.  It's the office, it doesn't play fair and only certain people get the perks and the rest of us suffer along.  I have seen these sorts of politics in all the offices of various types of work.  I just have never been with the "in-crowd" I guess.

01/29/2007 07:01 PM by Cynthia Sloop, Realtor Indianapolis Real Estate (Carpenter Realtors (Lic. in Referral))


John-Thank You for the comments and for finding value in the post.  I wish your friends lots of luck.  Is he by chance in Daytona Beach, Florida!!!  We are always looking for good people!  I would be more than happy to talk to him and share our value pack with him. LOL

Cynthia-I appreciate the comments and enjoy reading your posts. As far as the "In Crowd," You are a part of the "In Crowd," you earn your business and will stay IN the business as long as you want to.  Those who rely on the office for business will be out before they know it!!!!  Thanks again. 

01/29/2007 07:46 PM by Midori Miller-Daytona Beach Florida Real Estate Trainer (CENTURY 21 Sundance Realty)


Thanks for sharing such excellent advice.  And congratulation on your featured post.

01/29/2007 08:03 PM by Jennifer Fivelsdal, Rhinebeck NY (Keller Williams Realty)


Jennifer-Thank you for the compliment and thanks for the comments. 

01/30/2007 08:25 AM by Midori Miller-Daytona Beach Florida Real Estate Trainer (CENTURY 21 Sundance Realty)


I think that is awesome that you chose not sell, but to train and be a broker....I dont think i could ever work for a broker that sold themselves....great article.

01/31/2007 12:26 PM by Dave Sulvetta - Camden County NJ Realtor (Century 21 Hearst)


Dave-Thank you for your comments.  Yes I am really proud of the fact, that all the managers in our company are non-competing. I tell the professionals here I live my real estate career through their experiences and am always happy to help.  I truly love what I do and I am very fortunate.  Thanks again

01/31/2007 02:40 PM by Midori Miller-Daytona Beach Florida Real Estate Trainer (CENTURY 21 Sundance Realty)


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Real Estate Agent: Midori Miller-Daytona Beach Florida Real Estate Trainer (CENTURY 21 Sundance Realty)
Midori Miller-Daytona Beach Florida Real Estate Trainer
Daytona Beach, FL
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