Servicer Contact Numbers for Homeowners
Provided by HOPE NOW
Below are the customer contact telephone numbers of HOPE NOW servicer members. If you are a homeowner having trouble with your mortgage, please call your servicer's hotline for assistance
(please have your account number ready when calling).
If you would like to talk to a HUD-approved homeownership counselor, please call the
Homeowner's HOPE Hotline, 888-995-HOPE, operated by the Homeownership Preservation Foundation.
Free counseling is available 24 hours a day, 7 days a week.
You can also visit www.995hope.com for more assistance.
Downloadable Flyer
Servicer |
Hotline |
Servicer |
Hotline |
Aurora Loan Services |
800-550-0509 |
IndyMac Bank |
800-880-6848 |
Avelo Mortgage, LLC. |
866-992-8356 |
JPMorgan Chase Prime Loans |
800-446-8939 |
Bank of America |
800-846-2222 |
JPMorgan Chase Non-Prime |
877-838-1882 |
Carrington Mortgage Services |
800-790-9502 |
JPMorgan Chase Home Equity |
866-582-5208 |
CitiFinancial/Citi Trust Bank |
800-422-1498 |
JPMorgan Chase Default HPO Help Line |
866-345-4676 |
CitiMortgage Conv/FNMA |
800-695-0384 |
Litton Loan Servicing |
800-999-8501 |
CitiMortgage/Gov't & Freddie Mac |
866-272-4749 |
National City Mortgage Corporation |
800-523-8654 |
CitiResidential Customer Care |
800-430-5262 |
Nationstar Mortgage, LLC. |
888-480-2432 |
Countrywide Home Loans |
800-669-6650 |
Ocwen Loan Servicing, LLC. |
877-596-8580 |
EMC Mortgage, Inc. |
877-362-6631 |
Option One Mortgage Corporation |
888-275-2648 |
First Horizon Home Loans |
800-364-7662 |
Saxon Mortgage Services |
888-325-3502 |
GMAC/Homecomings/ResCap |
800-799-9250 |
Select Portfolio Servicing |
888-818-6032 |
Home Loan Services, Inc.
(d/b/a First Franklin Loan Services and NationPoint Loan Services) |
800-500-5022 |
SunTrust Mortgage, Inc. |
800-443-1032 |
HomEq Servicing |
888-270-6663 |
Washington Mutual, Inc. |
866-926-8937 |
HSBC Consumer Lending |
800-333-5848 |
Wells Fargo Home Mortgage |
877-216-8448 |
HSBC Mortgage Services |
800-365-6730 |
Wells Fargo Financial |
800-275-9254 |
HSBC Mortgage Corporation |
888-648-3124 |
Wilshire Credit Corporation |
888-917-1050 |
;)
;)
;)
Jim: This information is so helpful. Thank you for taking the time to submit this to Active Rain.
Life is Good, Jeanmarie