Real Estate Blog - The Relationship Between REALTORS® and their Clients

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The Relationship Between REALTORS® and their Clients

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Real estate buyers and sellers, and the agents who help them, this post is for all of you!

I was just reading a post by Lola Audu about some happy real estate buyers of hers who had been approached by a scam artist. Fortunately, the buyers called their trusted real estate agent instead of taking the word of a stranger who was trying to make them believe that their home had liens against it and was going into foreclosure. It’s a shame that these real estate scam attempts are becoming all too common.

My reason for writing this post is to point out one of the aspects that real estate sellers and buyers often overlook, which is the relationship between REALTOR® and client. stairs in luxury house

When we were in a seller's market, the seller's resented paying a commission to REALTORS® because they thought they could do it themselves. And in that real estate climate, there was a good possibility they could. But knowing the basics is not the same as being a real estate expert who is in the field full-time, and who is also required to obtain ongoing continuing education.
Now that we're in a buyer's market, seller's are desperate to sell, and really need to make as much money as possible. Of course they would like to save money by not having to pay a commission. The only difference now is, it's next to impossible to sell real estate without the professional tools that REALTORS® have.

Now I am not going to try to justify the actions of some unscrupulous REALTORS®, because unfortunately not all REALTORS® have the expertise that is necessary to survive in this tough market. And many of them are just as desperate for a paycheck as their sellers are to sell. But if there's one thing I know without question, it's that there is not one person on this planet that can dining room succeed in any endeavor, without help from someone. We are all interdependent in one way or another. ActiveRain is proof of that. We come here to share experiences and ideas, to network and form business relationships, to learn, and to help others. And it's that same type of interdependence that comes into play where the rubber meets the road: when REALTOR® and client work together in a trustworthy, beneficial relationship.

You see, if Lola had not built this type of relationship with her clients, her clients may have lost their home to a scam artist. (Or we could backtrack to the point where her buyers may have never found their home without her help.) If you’re not familiar with some of the scams that are currently being reported, read my post titled “Home Owners Facing Foreclosure-Beware of Scam Artists”. However, in the case of Lola's clients, they were not facing foreclosure. But the man who came to their door had a lot of facts that made him sound quite convincing.

So REALTORS®, this is just a gentle reminder that our clients depend on us, and despite what some people believe, those of us who are still hanging in there know that this job is hard work! And to real estate buyers and sellers, this is my way of letting you know that most REALTORS® genuinely care and will work diligently for you, when the time comes for you to buy or sell. And we all know that when you build lifelong relationships that are built on trust, the long-term rewards extend way beyond one real estate sale.

Lisa Hill real estate agent

List real estate with Lisa Hill

For any real estate buyers or sellers in the Daytona Beach area, Port Orange, Ormond Beach or surrounding areas, make a Smart Choice and contact Lisa C. Hill with Adams Cameron & Co.

Posted by Lisa Hill (Daytona Beach REALTOR®) on 03/04/2008 11:28 PM

Comments (11)

real estate, buyers, sellers, agents, realtors, lisa hill, daytona beach, port orange, scams, active rain, blog, real estate agent

Post is included in group: REALTOR LIFE

11 Comments on The Relationship Between REALTORS® and their Clients

Hi Lisa,

Excellent points and great post. It's essential for long term success. Fortunately I have built some life long relationships with clients myself. They've been the life blood of my business through thick and thin.

03/04/2008 11:37 PM

by Orange Co. Real Estate~Lynda Eisenmann, Broker-Owner, Brea, CA (Preferred Home Brokers)

Lisa.... you make some very valid points. Another reason why I love writing blogs, because the consumer can get a very good idea.... normally ;o) , who you are and what you stand for. I just received an e-mail like this from someone that has been reading my blogs. In any case, finding that person to trust is key and very important... but not to find someone as ethical, can be devastating. Your post for many is just that, awareness.

03/04/2008 11:44 PM

by Jeff Belonger -- The FHA Expert.com -- FHA Loans -- FHA mortgages -- Mortgages (Infinity Home Mortgage Company, Inc)

Lisa -

For me, this last paragraph has so much truth behind it. I cannot even give this credit enough! We have clients that DEPEND ON US, this is a FULL TIME JOB, and a tough one!

The difference between you and I (compared to many that were in the business just a year or so ago) is the FACT that we DO care!

Great post!

03/04/2008 11:49 PM

by Tampa Real Estate | Florida Relocation | Land | LakeFront Home | Katrina Madewell (Charles Rutenberg Rlty- More than 3,500 agents(813) 235-9889)

Lisa... My Mom has been in this business for over 30 years and she said something to me once that I will never forget, "Great brokers succeed in every kind of market because of WHO they are - not WHAT they are." We can make a world of difference to our clients by being our usual, caring selves! Terrific post!!

03/05/2008 12:05 AM

by Portland Oregon Real Estate Broker * Jennifer Bukaty * (RE/MAX equity group, inc.)

Hi Lisa: Such excellent and uplifting thoughts you share with us. I think it is only through both caring and hard work that we can weather this storm that the current market has produced. Although the buyers market was fun, it is nice to have the feelings we get from our sellers that our skills really are necessary for them to go forward with their life's plans. Thanks again for your fine post. Take care. And... I've been wanting to say this for months... Nice Hair ! LOL.

03/05/2008 12:30 AM

by Fort Worth Real Estate - - - Karen Anne Stone (RE/MAX Trinity)

you are so smart - and I just love reading your posts

03/05/2008 12:30 AM

by Central Oregon Real Estate | Thesa Chambers, Broker (RE/MAX Sunset Realty La Pine)

Lisa, Excellent post. You may want to correct this line, "Now that we're in a buyer's market, buyer's are desperate to sell,".. I think you mean "seller's are desperate..."

03/05/2008 06:32 AM

by Bradenton Florida Real Estate - Dan Forbes (Sarasota Metro Properties)

Well stated Lisa. Building lasting relationships is the backbone of a lasting career in real estate. I too read Lola's post. Those folks were fortunate to have her to turn to.

03/05/2008 06:55 AM

by Bryant Tutas-Tutas Towne Realty, Inc

Lisa, You are so correct, but it is not only about building relationships, but about building 'trusting' relationships.

03/05/2008 07:50 AM

by Marc Grossman, GRI - Central Florida Real Estate Specialist (Keller Williams Premier Realty)

Lisa, this job IS hard work, no more so than in the current market. Building that relationship with your clients is the only way to keep them from becoming frustrated at things that are beyond any of our control!

03/05/2008 08:48 AM

by Lisa Heindel, New Orleans West Bank Real Estate (Latter & Blum Inc. Realtors)

Yo are so right about building trust and long term. I think a lot of the newbies didn't get this when they were taking orders for houses. Now that the market has settled down, they have no one to call. It always amazes me to look around at some of the agents that have been in the business tha same amount of time as i have and they have no business, but maybe it doesn't suprise me.

03/05/2008 11:14 AM

by Krista Bolf Ashland Agent, Ashland Real Estate & Medford Real Estate (Coldwell Banker Pro West)

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Real Estate Agent: Lisa Hill (Daytona Beach REALTOR®) (Adams Cameron and Company)

Lisa Hill (Daytona Beach REALTOR®)
Daytona Beach, FL
More about me…
Adams Cameron and Company

Office Phone: (386) 761-6100
Email Me

Areas Served: Daytona Beach, Daytona Beach Shores, Ponce Inlet, Wilbur by the Sea, Port Orange, Ormond Beach, South Daytona, Holly Hill, New Smyrna, Edgewater, Florida Shores.

www.DaytonaBeachRealEstateSales.com

DISCLAIMER: Lisa Hill disclaims liability for any damages or losses, direct or indirect that may result from use of or reliance on, information contained in her blogs or for accuracy of comments or opinions of visitors to her blogs.

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