Earlier this week i wrote a blog about how HomEq was giving me the run around in regards to getting a short sale payoff letter!  Well, here's how it ended!

I managed to find out the email address for the CEO of HomEq and the phone number to the CFO! I called and email them the entire process i've been made to go through. I made sure to include that the payoff money had been and still is sitting at an attorney's office!

Meanwhile i'm still being told to wait...wait....and wait more from the Loss Mitigation Department. Let me tell you I raised absolute HELL!

I called and complained, then i'd call back and Yelled!!!  I then repeated this process over and over every single day. 

Finally!

I got a call from the upper brass. This VP told me they would have the letter to me by the end of the day! They apologized and told me thank you for your persistence.  

So, we are closing Monday! Wish me luck...!

This just goes to show you that stepping outside the box and doing any and everything possible can make a difference. I wish you all success in your fights with "Uninspired Loss Mitigation Departments"!

NEVER GIVE UP