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Suspect Mortgage Fraud? Would You Do Anything About It?

By
Real Estate Agent

Written by:
Darleen McCullen, REALTOR®, Broker
Keller Williams Realty
Phone: 919.454.8864
Email: darleen@darleenmc.com

If you suspected a mortgage loan officer of fraud, what would you do about it?

 

Money Key

With all the talk about mortgage fraud today, here's a true story that happened to to me some years ago - before the mortgage meltdown.

The Seller was offering closing costs - all of which I was planning to use. I banked with a credit union, and part of the attraction was that I wouldn't be charged a loan origination fee. The credit union didn't have their own mortgage folks on staff so they contracted the work out to a mortgage brokerage firm.

It appeared that I wasn't going to use all of the Seller-paid closing costs on the pre-paids, attorney fee, etc., so the day before closing, the mortgage broker decided that he would add a "fake" loan origination fee to the HUD-1 Settlement Statement to use all the money.

When I objected, he said that he just thought that he would get all the Seller's money - and then after closing, write me a check for 1/2 of the leftover amount! Say WHAT??

He was going to write me a check for 1/2 of my money - when I should have been allowed to use ALL of it towards my closing. (I was able to use the remainder of the money to obtain a credit for the items I had paid outside such as the home inspections.)

After I objected, he said he'd take the fee off the HUD-1; However, on the day of closing, the loan origination fee was was still there! What I did next shocked him...

I refused to close the loan until his company sent the attorney instructions to remove the loan origination fee from the HUD.

The following business day, I called my credit union and spoke with the Vice President, informing him of what happened and that I was about to report the company to the Banking Commission for fraud. The loan officer called begging me not to turn him in! Too late!

Long story short ... the credit union ceased doing business with the mortgage company almost immediately! I must say, though, that I was surprised that my real estate agent didn't step in to try to help. It seems that she would've tried to help protect me as her client.

If this was you - or one of your clients in this situation, what would you do?

 

Darleen McCullen, REALTOR®, Broker
Keller Williams Realty
Phone: 919.454.8864

Email:
darleen@darleenmc.com
Website: http://www.darleenmc.com/

Photo courtesy of ActiveRain community, including those providing comments relating to this blog, are their opinions and their alone - and do NOT reflect the opinions of Darleen McCullen and Keller Williams RealtyDarleen McCullen and Keller Williams Realty are not responsible for the accuracy (or lack thereof) or content provided by others.

Comments(28)

Darleen McCullen
Raleigh, NC
Broker - Raleigh, NC Real Estate

Trevor ~ I was shocked when it happened to me. What is wrong with people that they try to take advantage of others? I guess they don't believe in karma!

Katherine ~ It is a shame that my agent didn't step in. But I look at it this way...because of her shortcomings, I am now a better agent to my clients.

Mar 11, 2008 07:40 AM
Darleen McCullen
Raleigh, NC
Broker - Raleigh, NC Real Estate

Eleanor ~ I believe in karma. No amount of money is worth it!

Penny~ You're right. A lot of people wouldn't have noticed the fee - but I'm a penny pincher. One of my girlfriends joked with me and says, "Girl, you could make a dollar holler and a penny scream!"

Mar 11, 2008 07:44 AM
Paul Howard
Cherry Hill, NJ
Paul Howard Realty, 856-488-8444

 

How could a fee on a HUD-1 not be noticed at least by the agent representing the buyer?  The agent should be reported as a party to the fraud. They should never have let the situation develop in the first place. Any agent should know when negotiating a contract for a buyer what the closing costs are at least close enough to ensure that the seller concession does not go over the lesser of actual costs or the amount that would be permitted by the mortgagor.  

Mar 11, 2008 08:08 AM
Darleen McCullen
Raleigh, NC
Broker - Raleigh, NC Real Estate
Paul ~ Great question. Not all agents are created equally. I'm just glad that I was intelligent enough to look at the statement and realize that something was wrong!
Mar 11, 2008 10:11 AM
Paul Howard
Cherry Hill, NJ
Paul Howard Realty, 856-488-8444

Darleen,

When I find people that have great ethics I value them -- so I subscribed to your blog.

 

Mar 11, 2008 10:14 AM
Gene Wunderlich
1st Action Real Estate - Murrieta, CA
Realtor & Legislative Liaison
Thanks for pointing out more info. When you get a chance, please post this to our mortgage fraud group. We're trying to get a central point of contact for agents across the country so they can spot these scams when they it their area. Thanks.
Mar 11, 2008 10:48 AM
Darleen McCullen
Raleigh, NC
Broker - Raleigh, NC Real Estate

Paul~ Hi. Thank you so much for your compliment - and for subscribing to my blog!

Gene ~ Thanks for stopping by. I'll post to the mortgage fraud group.

Mar 11, 2008 01:03 PM
Charlotte Home Loans Your Charlotte Mortgage Lender
Charlotte, NC

Wow... That one shocked me! You did the right thing and handled yourself correctly. I am even more surprised that even after you confronted the loan officer, they continued to try and push the issue. Some people are just sad when it comes to doing the right thing!

Keep up the good work!

Mar 11, 2008 02:32 PM
Don Draughn - Mortgage Professional
High Point, NC
I would have done the same thing.  Fraud is fraud and hopefully that broker is no longer in business.
Mar 12, 2008 12:51 AM
Veronica Harbert
Select Home Staging - Denver, CO
Select Home Staging

Hi Darleen,

I learn something new everyday.

Since I'm not a Realtor, I'm in the camp Penny describes...I have only seen one set of closing documents in my lifetime and wouldn't have picked up on that line item or the fraud you describe.

Just one more reason to have a Realtor that knows their stuff and that is trustworthy, huh? 

"Dollar holler and penny scream"...that's pretty funny. 

Cheers to you,

Veronica

Select Home Staging

Denver, Colorado

and now serving the Triangle Region of North Carolina (Raleigh, Durham, Chapel Hill)

www.selecthomestaging.com 

Mar 12, 2008 02:27 AM
Darleen McCullen
Raleigh, NC
Broker - Raleigh, NC Real Estate

Ed ~ After that incident, I have learned not to be shocked by very much, LOL. Some people have no morals. It makes me so thankful that my parents gave me good home training and taught me right from wrong.

Don ~ Fraud is a terrible thing. I don't think the firm is in business any longer.

Veronica ~ Yes, it is important to have an agent who knows their stuff. My friend is right about me being able to make a dollar holler and a penny scream! LOL.

 

Mar 12, 2008 12:55 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Darleen:

What a great story!  You did exactly the right thing.  How could someone live themselves after going through with something like that?  Good for you!!  I was getting very disappointed in humanity after seeing the things I see on a daily basis with the damaged foreclosures, abuse of short sales, and obvious loan fraud.  Nice to know I'm not the only moral person left.

Mar 12, 2008 01:48 PM
Darleen McCullen
Raleigh, NC
Broker - Raleigh, NC Real Estate
Chris ~ Thank you. No...you're not the only moral person left on the Planet. LOL.
Apr 03, 2008 05:40 AM
Anonymous
jack

How would you rank a group of professionals such as yourselfs that will do anything to get funded.Even local celebrity mortgage company owners.They provide you with everything,large cash accounts as proof of funds,escrow downpayment monies,realestate agents on board,EXCELLANT CREDIT,appraiser,title co,attorney's.The total package.They hide behind their name in the public view.

May 23, 2008 08:08 AM
#22
Paul Howard
Cherry Hill, NJ
Paul Howard Realty, 856-488-8444

 

Jack, I'm quite sure that what you describe has happened.  If you know of such a case I would urge you to report it. It almost seems that you do know of people involved in this and have not reported them.  Why not?  Oh, the premise of your first sentence is incorrect.

 

 

May 23, 2008 08:20 AM
Cyd Weeks
Palmcoasting.com Real Estate Corp - Palm Coast, FL
Realtor Palm Coast, Fl

As a Realtor® I'm not involved in the mortgage process other than to make sure the buyer has applied according to the terms of the contract.  I would have no idea of a 'fake' loan origination fee unless I was privvy to the conversation or my buyer told me about it.  At that point, I would have advised the buyer of the possible consequences of mortgage fraud and to proceed very carefully.  I would also explain to them that I would need to step out of the picture because I would not participate in mortgage fraud.

Loan origination fees differ from loan to loan and are charged for different reasons.  My function is to advise the buyer of reputable loan officers and brokers that I have experience with.  It's up to the buyer to choose who they will work with and why.  If I see a loan that is costing outside the "norm", I will point it out to the buyer but if they choose to go forward with that loan...so be it. 

There is nothing in the original post indicating the Realtor® was participating in fraud.   

May 24, 2008 02:00 AM
Sylvie Conde
Sutton Group-Associates Realty Inc., Brokerage - Toronto, ON
Broker, Toronto Real Estate

This is all a little confusing for me. I'm not really sure what the rules are outside of my area.  I have only dealt with mortgage brokers (with/for my clients), a couple of times, and both times were nightmares.  One time, the mortgaeg broker wanted to give the mortgage to the lender who offered them the largest fee (kickback??)... and not necessarily the lender that gave the client the best product/service.  The other time, the client was being charged a HUGE mortgage application fee.  Both times, I insisted the client go see someone else.  With first time home buyers, I usually take them by the hand, and I'm with them every step of the way, to ensure they don't get .... errrrr.... taken advantage of.  I know there are a lot of great mortgage brokers out there... there must be ... although I personally haven't met one yet, because I choose to have my clients deal directly with the large banks, who don't charge mortgage application fees, or any fees whatsoever, and usually the client gets a great deal, because there's also no mortgage broker to pay a fee to.

I know there are times when the large banks won't touch a client that may not have the most wonderful credit, or credit history, and in these cases, they don't have too much choice, but even so, I think as the client's agent, and having the responsibility of looking after their best interests, I always give them the choice of being physically there with them, for any negotiations that affect the purchase of their home.  Also here, the seller pays their own legal fees and the buyer pays their own legal fees, so we don't usually have to worry about that. 

... and Darleen, you did the right thing. And although we, as realtors, don't always like to complain or report the 'bad behaviour' of other realtors, if we don't, the behaviour will never stop; and we all end up having the same bad reputation.

May 24, 2008 02:18 AM
Darleen McCullen
Raleigh, NC
Broker - Raleigh, NC Real Estate

Jack ~ I don't know about some professionals - but as a REALTOR® - if I was representing a client and knew that something fraudulent was happening behind the scenes, I would report it in a heartbeat. No amount of money is worth supporting unethical behavior.

Paul ~ Interesting observation.

Cyd ~ The real estate professional was not participating in fraud - but I do believe that as a fiduciary, we should know a little about all aspects of the business - so that we can identify Red Flags.

Sylvie ~ Most definitely, we, as real estate professionals, have an obligation to report bad behavior

May 26, 2008 02:30 AM
Pam Pugmire
Silvercreek Realty Group - Meridian, ID
Meridian Idaho Real Estate

You would think the seller's agent would have noticed it, and saved money for her client.

Jul 16, 2008 03:53 PM
Steve Dibert
MFI-Miami - Fort Lauderdale, FL

Darleen,

Absolutely, I say report them!  I got so fed up I started my own investigation company.  Check us out at www.mfi-miami.com  We have no problem nailing brokers, lenders, realtors or any one else that tried to screw over a customer. 

Jul 22, 2008 05:44 PM