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The worlds Best Pick Me Up, A Reminder That I LOVE What I Do!

By
Real Estate Agent with RE/MAX Elite
 from the desk of vanessaI worked with a client a few months ago who desperately wanted and need to purchase a home for her family. She struggled very hard to get to the point of buying, but it happened. At closing she cried and hugged me, it was awesome to see the shinny smiles all around. These are the ones you remember, the ones that make you think, Yes! This is why I do what I do! This is the letter she sent me today!


I would recommend Vanessa Stalets to anyone looking for a realtor who will be on your side and fight for you to get the best deal possible. My family and I were looking to buy a house for the first time. We knew next to nothing about the process of buying a house. We had a horrible experience with the first realtor we called. She was referred by the  mortgage company we initially contacted. We told the realtor specifically what we were and were not looking for in a house. She showed us several houses that did not meet our specifications. At last she found one house that we thought would be suitable.

The realtor seemed eager for us to buy the house. She ignored questions we had on certain flaws we found in the house and assured us that it would be a good investment. She also ignored our requests to negotiate with the seller for a lower price. We agreed to buy the house at the asking price. This realtor assured us that we had been approved by the mortgage company when in fact we had not. We put up earnest money and a closing date was set for buying the house. We packed our possessions and gave notice to our landlord. As the closing date drew nearer we attempted to contact the realtor. She was never available and did not return our calls. The closing date came and went. We were still unable to contact the realtor.

That's when we called Vanessa. Although Vanessa made it very clear that we were very likely still under contract with the former realtor, she  very patiently explained the general process involved in buying a house. As it turned out the mortgage company had not approved our loan and we were able to get out of the contracts. The experience with Vanessa was totally the opposite of that with the former realtor. She listened to us and answered our questions completely. She only showed us houses that met our qualifications. When we found one that was ideal, Vanessa and the inspector went over it with a fine tooth comb pointing out imperfections that we asked the seller to fix. Due to Vanessa's persistence and willingness to fight for us, the seller complied with everything we asked. She helped connect us  with a mortgage company that was reputable and that approved our loan at a low fixed rate. The process with the former realtor and mortgage company drug out for over three months. With Vanessa we were in a home we loved in three weeks!

To anyone looking to buy or sell a house, I would highly recommend Vanessa Stalets. She is an ethical, reputable realtor who will go to bat for you and is truly on your side. I would like to add that recently I had misplaced some important information concerning our house. I remembered that Vanessa said she kept a copy of all client's paperwork on file. I called her. Within minutes she was able to locate the information I needed. She told me to let her know if I could not resolve the problem. With Vanessa it's not over after the house is sold. I am confident I will be able to continue to rely on her in the future.

Theresa Layman (name changed for privacy)

Vanessa Stalets
Brentwood TN Real Estate

RE/MAX Elite
615-957-6333/ 615-661-4400

Comments (11)

Danny Thornton
R & D Art - Knoxville, TN
WordPress Guru
Vanessa, this is what it is all about.
Mar 11, 2008 12:56 PM
Cynthia Tilghman, Realtor® Onslow County NC Home Specialist
Kingsbridge Realty, Inc - Hubert, NC
Hi Vanessa,
What a great letter, there's no better advertisement than a satisfied client and you have one for sure!
Mar 11, 2008 01:16 PM
Karen Anne Stone
New Home Hunters of Fort Worth and Tarrant County - Fort Worth, TX
Fort Worth Real Estate
Vanessa:  That is such a wonderful letter you have receved.  It appears this buyer is going to be telling just about everyone she knows just how wonderful you are.  Sounds like she might be keeping you pretty busy with those referrals.  Hooray for You !
Mar 11, 2008 06:29 PM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029
Great testimonial letter Vanessa. That is what we work for. Thanks for sharing.
Mar 11, 2008 09:21 PM
Melissa Grant
A Serendipity World - Greenbackville, VA
The Law of Attraction In Life & Business
Great letter Vanessa ! It's a quick reminder of THis is why I do what I do !
Mar 11, 2008 11:00 PM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate
Vanessa, I love those letters, they are so encouraging. tuck it away for a day when you are questioning yourself or the market. Sounds like the Vanessa I know.
Mar 11, 2008 11:05 PM
Adam Waldman
Westcott Group Real Estate Company - Hauppauge, NY
Realtor - Long Island
VANESSA - It's great to be appreciated.  I'm sure that these people will be a great referral source for you, and they clearly had a great experience with you, and it was only enhanced by the bad experience that they had with another agent.  Congratulations.
Mar 11, 2008 11:10 PM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth
Vanessa, this just emphasizes that you have been a hero in the world all along. What a lovely tribute to your caring work!!
Mar 11, 2008 11:14 PM
Michael Delp
Mortgage Pro - Telford, PA
What a great testimonial! Congratulations! I love getting letters like that. It makes everything worthwhile.
Mar 12, 2008 01:33 AM
Larry Brewer - Benchmark Realty llc
Benchmark Realty LLc - Nashville, TN
Keep making customers happy and it spreads like a virus. Spring is coming, get ready for the rush.
Mar 13, 2008 01:20 AM
Mark Horan
Resident Team Realty, LLC & Toni's Property Management LLC - Saint Cloud, FL
"The Resident Chef" - Resident Team Realty LLC &
Vanessa- It doesn't get any sweeter than that! These will be customers for life. Raving Fans! Great Job.
Mar 13, 2008 05:36 AM