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What do you mean the appraisal came in low - now what?

By
Mortgage and Lending with Silicon Valley Capital Funding

Oy. We get the client pre approved, then find a home. We negotiate what appears to be a fair price. We submit the loan, and we get the appraisal ordered. When the appraisal comes in, it is below the purchase price. Now what?

 

Well, I was not expecting this....

Lenders prefer to use independant third parties for the appraisals, called appraisal management companies. These companies, called AMC's, assign the report to a licensed appraiser, who has to bid on the work (turn time, distance and so on). When the appraiser is chosen, that is the end of it from the AMC perspective.

 

Where is the panic button when I need it?

The seller is upset. So is the the seller's agent. And the buyer's agent for that matter. What do we do?

What I prefer to do BEFORE the appraisal is ever ordered is to have a pre emptive conversation with ALL parties - a "what if" conversation that is based on solutions in case the value comes in low. In that conversation, we discuss whether the client could put more down to make up the difference. We review comparable sales with the agents so we can point to additional comps if necessary.

Internally, when the appraisal is ordered we insist on having the appraisal completed by a local appraiser, even if we have to wait a couple of extra days to complete it. How many times have you had to talk to the lender only to find out that the appraiser is from Fresno and he is appraising San Francisco? Having a local appraiser is vital to knowing any particularly sale important details of a neighborhood, and accounting for this when determining value.

 

That all sounds great, but what if we STILL get a low appraisal?

Lenders DO allow us to complete a rebuttal regarding value, and to supply additional comparable sales to prove a higher value. This is where being pro active in the beginning can make a large difference. I always carefully examine the comps to see what the value is, and that is where we include the client for total clarity.

Of course, values in the Bay Area have increased substantially in the past 12 months, as they have in other parts of the country so this may not be as urgent as before.

 

Summary

 

Realtors are usually very clear about the true value of the home, and have a great understanding of the area from a value perspective. This is why I choose to include the realtors up front regarding this to ensure that we are rigorous in determining the value expectations before ordering it.

If everyone involved is aware of potential concerns and they are addressed up front, no panic button is needed!

 

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Anonymous
Merline Pennant

I have a seller that is currently refusing to accept an offer on FHA borrowers because he feels they appraise the properties low and he does not want to be stuck with a bad appraisal on his house for 6 months.

Sep 12, 2013 09:47 AM
#1
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Eric, Thankfully I am seeing fewer low appraisals these days. I attribute that, in part, to a cooling down in the market.  The few rebuttals I have participated in failed. The appraiser would not budge even with comps to support.  We moved to a new lender and the appraisal came back at exactly at what we all (buyers, sellers and agents) expected it would.  

Sep 12, 2013 10:07 AM
Eric Nelson, III
Silicon Valley Capital Funding - Campbell, CA
Eric O. Nelson, III

Kathy,

Excellent point, when all else fails, change lenders and AMCs. We call that the Nuclear Option!

Sep 12, 2013 10:15 AM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Appraisals can be a real deal breaker if they don't come in at the right value... and like you said, sometimes appraisers do not know the local area.  The fact that you are proactive does help, but still may not keep a deal from falling out due to a low appraisal.  Sometimes no matter how much you prepare, a low appraisal can be a deal breaker.

Sep 12, 2013 02:40 PM
William Johnson
Retired - La Jolla, CA
Retired
Hi Eric, This is well written and explains much about appraisals. I would only add that Lenders using appraisal management companies is not an option , it is mandatory for Fannie or Freddie back loans, nor is it the choice they necessarily prefer.
Sep 12, 2013 03:14 PM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

I'm about to write  a rebuttal email right now.

It was a pure mistake and an appraisal did miss a very important fact that affects the value of the property tremendously. It happened that this property already was appraised two months ago with no issues and prices went even higher in this area by now.

After discussing all options~ rebuttal sounds as the best way to go. I'll give it a try.

 

Wish me luck.

Jan 07, 2014 06:16 PM