Special offer

Realtor Rebates. Free Money or Expensive Savings?

By
Real Estate Broker/Owner with Northern Virginia Homes - FRANKLY REAL ESTATE Inc

This blog is supposed to be about the inside scoop on real estate right?

Well lets talk about a huge hush hush: Realtor Rebates!

Wow, I said it, and I put it in writing. A non-Rebate firm educating their customers and readers about something that we don't do*... REBATES.

A fellow Realtor who hates rebaters told me "You've got some brass ones to talk about that."

I say thanks!


Will this be suicide for my business? Shouldn't that be kept secret? Why tell potential clients about your competition, which might be a better deal that they didn't know existed? Why? Because I think buyers should know about all their options, and decide what is best for them.

(*Regarding the "we don't do Rebates" comment earlier, tell me you want to pay full price for a particular $1M home , and sure I'll give you a rebate. But what if I can find you a neighbor's house for $20k less?)

Rebating is not bad. It is NOT the devil, it is just another business model.

First of all, what is rebating, isn't it illegal?

Rebating is when a Realtor gives back part of their commission to their client, the buyer. This is done above the board on the HUD1 at closing. This is 100% legal in Virginia (4 or 5 states don't allow it, the DOJ is working on them).

Why would a Realtor be stupid enough to do this?
(others say that, I don't agree with that comment)

Lets take the following scenario:

  1. Agent #1 might get 2 deals and not rebate
  2. Agent #2 uses rebating as a marketing tool and as a result might do 4 deals within the same amount of time.
Lets say each commission is $10,000.
  1. Agent #1 "makes" $20,000 (* another blog will go over what they REALLY make, which is far lower)
  2. Agent #2 brings in $40,000 but "gives" back lets say 1% of each deal (1/3rd of their commission)
  3. Agent #2 "makes" $26,000.
Who is the dumb one? The rebater makes 30% more! That doesn't sound too stupid to me!

 Confession... When I first started I used to almost always rebate!

Why not? I was brand new, FranklyRealty.com just started (long story) and I had to find a competitive advantage. I didn't have a good reason why the heck Joey should use me over his Mother's cousin who has been in the business for 20 years?
Tell me what other industry doesn't first compete on price to break into the market?

My rebating techniques got me in , and on the Discovery Channel's Double Agents reality show. They mentioned my rebating including my "REBATE" license plate. I got a ton of deals from that. And my Internet marketing was hot. Heck, look to see who owns RebateRealtors.com and RebateAgents.com. Yeah I made less per deal, but I was doing just fine, I made it up with quantity. I was also named 2003 Northern Virginia Association of Realtors Rookie of the Year, out of 1,000 new agents, and I did that in just 6 months, even though Rookie agents were given 18 months.

Why did I stop rebating?

I kinda got good. (I'm not saying rebaters are bad). I finally had a reason why people should use me over Joey's Mother's cousin.
  • This story was my tipping point:
    I had one client that wanted to buy a house listed at $600,000. They were ready to pay full price. I ran through my dozen proprietary how-to-price techniques (that I can't publish in my blog, just email me for more info). I call it a CRA report (patent pending). Not a CMA, Comparative Market Analysis (which everyone does), but a CRA, Comparative Realtor Analysis. This is a background analysis of the agent's past performance (not a bad idea heah? Imagine what else I have up my sleeve, the CRA was featured in Smart Money magazine).
    I saw that this listing agent in 5 recent listings dropped her price by $25,000 after exactly 30 days. Obviously this was how she got deals. She would convince sellers to use her because she said she could get a high price, and after 30 days would drop the price and sell it fast. So there was a good chance they would do that with this listing. With 28 days on the market we offered $30,000 under and... they took it.
    My client was super excited about the $30,000 discount, and didn't really care that they were also getting 1/3rd of my commission. At that point my focus changed to helping the client save as much money possible, without having to sacrifice my pay.
So are you saying that we should or should NOT use a Rebate agent?
I'm saying you definitely SHOULD use them if you think all Realtors are just overpaid paper pushers. However if you read my entire "insider scoop" blog and see that there is more to it, you should pick the best agent, and if perhaps you find one that also rebates, good for you!

Think of it another way. They have to make money some how, right? Either they are new and need this marketing technique to get more business (ask yourself whether a new agent is going to help you negotiate a lower price vs a 20 year veteran) or they have to do a higher volume to make the same pay (they claim to be more "efficient," and maybe they are). With that volume does any service get left out? Maybe, maybe not. Will they search for deals that are off the market? FSBOs? Recently expires? Did they send out 100 letters on your behalf to see if a particular neighborhood that you loved had potential sellers in it (yes that works with my letter)? Will they take 3 weeks to negotiate a contract with a $100,000 price drop, or will they want the deal to close fast and try to push you to close faster/higher? (Heck that can happen just as frequently with a non-discount Realtor too!)

I recently had a buyer that said "Well I have a friend's friend that will give me 1% back if we buy with her." I said in return, "Really, I can find somebody that might give you 1.5% back." I had a new agent in mind that would love to make a quick $10,000, but will the buyer get the lowest net possible? In the end is that cash back worth it if the agent isn't as good at getting you the lowest net possible or giving you the time, dedication and hand holding that you might need? I got the deal and it took 4 weeks after we found a home they liked. We offered on 2 homes, one $300k below list, and I found them 2 off the market properties from my letters. I don't know if a rebater would have been as patient and aggressive. Maybe they would be. My clients were very happy in the end.

Lets run some numbers!
Discount firm vs. a known non-discount brandname firm!


I'm excited. What a brilliant idea! I ran an analysis comparing the negotiating abilities of one discount firm's closings to another well known firm (not mine). What I was hoping to show was how a rebater might give you money back, but if they didn't fight to get you that last $5k or $15k, how much do you really save with a rebater? Your NET is what should matter, right?!

But guess what?! My numbers showed that the rebating firm was a better deal! Ha! Oh no! Do I ditch my blog? Nah.


Here is what I found in my non-scientific study:

  • Rebate firm closed an average 96.7% below list (including seller subsidy)
  • Brandname firm closed an average 96.2% below list
  • Rebate firm gives .75% back
  • Rebate firm on AVERAGE did .5% "worse",
    but with the .75% rebate, you'd be ahead by .25% or
    $1,250 on a $500k home, ... on average.
  • But you need to ask, what would an above average agent have been able to net you?
  • Disclaimer: For those statistic majors out there, I know, I know, this is nowhere near a scientific report, just treat it as food for thought . It was hard to get a large enough sample (20 for the rebate firm and 65 for the brandname firm). Also buyers should not just be looking for the biggest discount off list. I'd rather buy a properly priced listing at full price, than get a $50k discount on a $100k overpriced home. I just used that as one way to measure a "good deal."

So before you decide on your agent, whether it be a rebate agent, or another agent, make sure you read the following blogs so you know what type of agent to avoid (that is if you agree with the blogs):
  1. I Need A Buyer's Agent! But For My Car.?
  2. Stockbrokers Can't Predict Stocks, Realtors Can't Either!
  3. Leverage, The Untold Risks With Buying.
  4. Tip #1 From Mom: Don't Trust Realtors That "Sell" You On Buying.
  5. Shady Realtor Bonuses? 10%!! Free Cruise? Be Aware.
Also ask yourself whether the agent you are considering will give you this type of information (including telling you about rebates) and whether they put you first or their commission first. Ultimately if they mesh with your style, great. If they also rebate, great, go for it.

And for you Realtors that hate rebaters, don't. Get over it. It is just another business model, here to stay. Instead hate the "weekend warrior" who does 2 deals a year and is clueless. Once as a listing agent, I literally had a buyer agent say something to me that lost his client $10,000. He said "Don't worry, I know they will go up, they really need to get this under contract this week." Maybe he was playing me, but I don't think so.

Will your agent (rebater or not):

  • Push you into buying. Or do they tell you the real-life downside risks with buying? (risks sub-blog)
  • Expose Shady Agent Tricks. 10% buyer agent bribes, MLS fudging, etc (shady sub- blog) or will they participate and accept those legal bribes (rebater or not)
  • Acquisition approach. Do they treat your purchase like an acquisition of a company? With research on all parties involved, (including once going to the courthouse to find the existing loan amount) or do they just run a CMA and tell you it is a great deal?
  • CRA Reports Run a CRA report (as seen earlier in blog) or do they not even know what it is or why it would be important?
  • Off Market and FSBOs. Look and find properties off the market. Lowering those darn Realtor fees can net you a better deal. But it takes 3 times the work for a Realtor.
  • Willing to lose deals. Will your Realtor be as aggressive as you want and lose deals left and right until you find a seller that needs to sell at your price? (Ask them the last time they LOST a deal because they tried to get a great price. I know one agent that bragged about wining 90% of her contracts during the bidding war days. Hoorraay! Her clients probably always overpaid! Losing a deal can DOUBLE an agents time with a client, but you get a better deal when you finally get one.)
  • Give you a rebate. Some will, some won't (we don't).
  • Get you the lowest negotiated price. This is what matters (along with service).

 

In the end, that "free money" rebate might end up costing you much more.

Or it might not.


Thanks for reading! Love to hear your comments!

- Written by Frank Borges LL0SA- Broker/Owner FranklyRealty.com
703-827-4OO6 Please report all typos, I don't like looking stupid. If you like this post, sign up for new blogs daily.
 

  • Did this blog help you out? Did it save you or your clients time or money? Or do you respect the viewpoint?
  • If you are up for it, I'm always honored to added to "My Favorite Links" or whatever on your website/blog. Either link to Blog.FranklyRealty.com or http://www.activerain.com/FranklyRealty, you all know how that helps Google rankings. Let me know that you added me, so I can thank you!

 

Diane Cipa
The Closing Specialists® - Ligonier, PA
Frank:  As long as it's on the HUD and the lender knows about it, no problem.  I agree, it's just marketing.  I run specials and give customers coupons.  We just show the credit on the front page of the HUD.
Feb 06, 2007 12:06 AM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents
Frank: I used to rebate back in those days when I was still learning the curve. Now, I dont do that anymore because I have gotten to become very proficient in what I do. That's how I justify it. I also dont want to work with buyers who are only-price conscious people (their sole determination of why they select their agent). I provide value in my business and that's how I choose to do my business. That's my business model. When my clients and my business model do not jive, then I'm sure I can help them find an agent who fits their needs.
Feb 06, 2007 01:30 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

We only rebate on new contruction purchases - and then, only the amount permitted by the builder of the amount that exceeds our commission per Buyer Broker Agreement.  We don't advertise this up front - we do it once the Buyer has selected the home they want.  This past Sunday there was a co-broke of 6% on a spec which the builder allowed 2% to be credited as a purchase price reduction for the benefit of the buyer.  That left 4% for us. 

We strongly disagree with builders trying to entice agents to get their buyers to buy homes based on the co-broke to the agent!

Feb 06, 2007 03:25 AM
Steve Mun
Keller Williams Silicon Valley - Santa Clara, CA
Silicon Valley Realtor

Hey Frank,

Loved this piece, very good reading.  Rebating is becoming a hot topic here in Silicon Valley.  I appreciated hearing from a rebater's point of view.  Can you share your CRA with us?  Interesting concept, would like to learn more about it.

Thanks for sharing.

Steve Mun, Silicon Valley Realtor
www.stevemun.com

 

 

Feb 06, 2007 07:22 AM
FRANK LL0SA Esq.- Northern Virginia Broker .:. FranklyRealty.com
Northern Virginia Homes - FRANKLY REAL ESTATE Inc - Arlington, VA

Hey there Steve,

First of all, I never recommend to my clients what they should pay for a place. I never answer the "what would you do if you were me." (actually I say, I'd take their wife and fly to Hawaii) I never say "this is a great market and things will go up". You can read my other blogs that address that approach.

So when I help them buy, I treat the transaction like an acquisition of a company. My goal is NOT to bury the other side, but  to find the lowest number that they might take. Part of knowing what they might take is knowing more about them and who might be influencing them. Unlike my approach of telling people what to do, many agents DO instruct their clients what to do. So one way to try to predict what the seller is thinking is to try and better understand their agent, hence the CRA. Comparative Realtor Analysis

One way to better understand the agent, is to know about their recent sales. Both on the Listing side AND on the buying side

Not sure if you can do this elsewhere, but in Virginia you can find the agent's ID and do a search for all their current and past listings.

Look at it this way. If you are a lawyer, wouldn't you try to learn about the lawyer on the other side, and or the judge? Does the judge tend to be liberal or conservative, do they tend to understand details or they prefer a higher level approach.  

Well the same can apply to Real Estate. Does the listing agent tend to overprice and keep homes with a ton of DOMM? Do 70% of their listings withdraw after 100 days (their desperation for closing the deal might rub off on the client). Do they sell quickly? Do they get full price? What % below list do they tend to get when there are 5 DOMM, or when there are 60. After a price drop, do they drop further, and if so, by how much.

Of course some jack-ass Realtor will post "But that doesn't mean you know what the seller will do." Correct! But it can't hurt. The more information the better. I maybe give is a 25% weight mised in with other analysis's (is that a word).

I do see patterns that evolve. I've told clients "The reason why this home seems like a better deal than others is this Realtor prices to sell and sells for 99% of list and within 2 week, we might not want to wait on this one."  When it sells in one week, I seem like a fortune teller. Or "This Realtor says "act fast" in all of his listings, but he has never sold anything in under 60 days, so we might wait and let the listing season in order to get a lower price"

Also you would treat a Rookie agent differently then somebody in the business 20 Years. I would. I could go on and on how this works.

So not only look at their past listings, since you know they are advising their client "well $50k price drops are normal, I just did one last week for 3 condos," but look at their sales on the buy side. If they just aggressively got $50k under list, you know that your $50k lower offer might have a better chance being considered, since HE JUST DID THAT LAST WEEK.

I once offered $50k under list on a place and the agent seemed annoyed. I then said "But Sally, you just closed on a house as the buyer agent last week that was $50k under." She was speechless.

So I hope that helps, maybe I'll post a blog just on the CRA. Again, this isn't the end all of valuing a home, but just one of the several things that I do that aren't normal. I can't post ALL my tricks on here. The other side might be reading it.

Frank Borges LL0SA- Virginia Broker/ Owner FranklyRealty.com

Blog.FranklyRealty.com Featured in BusinessWeek, CNBC, WSJ etc.

                      

 

Feb 06, 2007 07:58 AM
Jon Washburn
Seattle, WA
Great post! Please be careful about anti-trust conversations in the comments. 
Feb 07, 2007 03:40 PM
Anonymous
Anonymous

 

  Amateurs says rebate has to be on HUD-1.  RESPA does not care about rebates to principals (buyers).  

 

 

Sep 05, 2007 01:23 PM
#7
FRANK LL0SA Esq.- Northern Virginia Broker .:. FranklyRealty.com
Northern Virginia Homes - FRANKLY REAL ESTATE Inc - Arlington, VA
Hey, an update on Rebates. Redfin found a great new trick to allow rebates to be allowed OFF the HUD1 and without consent of the lender. They even have a letter from IRS regarding the taxes.
Dec 01, 2007 12:39 PM
Diane Cipa
The Closing Specialists® - Ligonier, PA
Give!  Where's the info?  ;)
Dec 02, 2007 02:47 AM
Anonymous
Anonymous

Frank,

We tried to spell that out on your blogs before. Through all of my research, I have yet to see that there is a HUD-1 requirement.

 Good Luck!

Jan 01, 2008 09:37 AM
#10
Brian Lee Burke
Kenna Real Estate - Lone Tree, CO
Broker & Advising Expert-Kenna Luxury Real Estate
In a recent commission update class here in Colorado, a Real Estate Lawyer specifically said that the rebate would have to be on the HUD.
Jan 05, 2008 08:41 AM