I recently committed to a year of an Internet service that was supposed to make it easier for me to make money.
However, I think that it is highly unlikely that I will get any return on my investment. Try as I might, I cannot get the service to work.
Several calls to tech support have only added to my apprehension. According to customer support, the site is being upgraded, and a lot of features are not working as they should.
What?
You took my money, and THEN decide to tell me I won’t be able to use the site.
Was I offered a refund?
No.
Was I offered an extension on my subscription?
No.
Was I offered an apology?
Well, yes, they said that they were sorry that my “customer experience did not live up to my expectations.”
No it did not.
I expected it to work.
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