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Improve their Lives

By
Real Estate Agent with Wayne M Martin

Do you ask enough questions to diagnose a customer's problem? Or are you too busy trying to show them properties that you think may fit their needs? If a doctor was writing a prescription before a full examination and asking about your problem would you be worrie

Think it over: "Every customer nas a story. They are on a mission to improve their lives!" You must diagnose before you prescribe! Enjoy your day!

Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good morning, Wayne.... listen first and talk later.... most agents try to be in control 100% of the time and they eliminate the "listening phase" of working with a client...

Oct 29, 2013 08:24 PM
Conrad Allen
Re/Max Professional Associates - Webster, MA
Webster, Ma, Realtor

Hi Wayne.  Separating wants from needs is key to successful real estate sales.

Oct 29, 2013 08:35 PM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

Great analogy Wayne, listening to all of their needs and wants is key.

Oct 29, 2013 08:38 PM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Surprisingly, a recent study determined that agents do 81% of the talking when only 20% would do. It's a time saver to talk less! Enjoy your day!

Oct 29, 2013 08:54 PM
Roy Kelley
Retired - Gaithersburg, MD

Prescribing a better quality of life is the goal of most residential transactions.

Oct 29, 2013 09:17 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

This is the way we should all work.  Unfortunately, with the Internet, for many buyers it's difficult to get them to talk about their needs, they just want to look at the pretty pictures.

Oct 29, 2013 10:04 PM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Hello Wayne,

Wonderful analogy - listen first, answer second is always a winning prescription!

Oct 29, 2013 10:35 PM
Rob Thomas
Prestige Homes of The Tri Cities, Inc. CALL....423-341-6954 - Bristol, TN
Bristol TN-VA & Tri Cities Agent, ABR, GRI, e-Pro

Wayne ...Thanks! Have a great day in Gator Land!!

GO VOLS!

Oct 29, 2013 10:47 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Wayne, you are so right. Focus on that client, like it is the only one you will ever have, focus on what is best for them means a good chance of success with any transaction.

Oct 29, 2013 11:51 PM
Clint Mckie
Desert Sun Home, commercial Inspections - Carlsbad, NM
Desert Sun Home, Comm. Inspection 1-575-706-5586

Hi Wayne.

As a Realtor, you have to ask all these questions to the buyer to get a sense on what they actually need in a home.

As a home inspector I ask them a lot of questions about the home and they ask me a lot. Communication is key when inspecting and selling homes.

Have a good day in Fort Myers my friend.

Best, Clint mcKie

Oct 30, 2013 12:54 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Ask the right questions and listen for the answers will get us a lot farther than what we think we already know.

Oct 30, 2013 01:05 PM
James Dray
Fathom Realty - Bentonville, AR

Morning Wayne as always good information.  I would like to think we all do that but sometimes I wonder.

Oct 30, 2013 08:40 PM