The client said, "I hope he isn't inspecting our home. We don't want to fix anything."

By
Home Inspector with IHI Home Inspections 404-788-2581

    

 

 

 

Has anyone paid you a compliment that made you pause for moment?

 

 

 

  The Atlanta home inspection team is known for it's attention to detail and thorough reporting system. We take pride in our services and present our findings completely. So, when our office was following-up with an agent with whom we had not conducted business with before, we were confronted with a compliment we weren't sure how to accept.

 

The agent exclaimed that her clients were thrilled with the thorough process, the easily understood report and the ability to negotiate based upon the findings. She went on to state that her clients were so happy they also proclaimed, "I hope he isn't inspecting our home. We don't want to fix anything."

I know this is a compliment, and even a bit humorous, but I had to pause for a moment and consider what the client meant. I realized they were completely satisfied and happy that I found what needed to be found prior to purchasing a new home.  I also realize that as a seller they probably do not want to have to put money into a home they are leaving. Perhaps I just needed to hear a compliment, because the longer I thought about it, the more it made my day!

Stick Figure Smiling Face

 

 

 

Visit our website at http://www.ihihomeinspections.com to book your Atlanta home inspection today!

 

http://www.youtube.com/user/ihihomeinspections?feature=guide .

 

 

 

To read our maintenance tips visit http://www.ahomeinspectoratlantaga.com, and

 

to book an inspection online visit our website http://www.ihihomeinspections.com .

 

We look forward to working with clients and agents during the real estate process. Experience the IHI Difference. 404-788-2581
- See more at: http://activerain.com/blogsview/4209168/a-health-and-wellness-check-up-for-your-home#sthash.0Is3G9LY.dpuf

 

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Rainmaker
192,500
Atlanta's Home Inspector, David Lelak IHI Home Inspections
IHI Home Inspections 404-788-2581 - Canton, GA
Experience the IHI Difference

Jan -

At first it was "alarming" but afterward it was reassuring. I have accepted it as a compliment.

Nov 08, 2013 12:46 AM #35
Rainmaker
1,257,721
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Area Real Estate

Good when you're a buyer & bad as a seller? How about professionalism & thoroughness on every job you do. I'd consider it a 1/2 compliment.

Nov 08, 2013 12:47 AM #36
Rainmaker
352,107
Travis "the SOLD man" Parker; Associate Broker
Team Linda Simmons, Enterprise, AL 36330 - Enterprise, AL
email: Travis@theSOLDman.me / cell: 334-494-7846

Yeah, a funny way to get a compliment, but seems like a well deserved one!

Nov 08, 2013 01:02 AM #37
Rainmaker
239,490
Jay O'Brien
RE/MAX Revolution - Kansas City, MO
Kansas City : Social Media Guy

Inspectors get a rough rap sometime, so good to hear the kind words. It's your job to expose the story of the house, not point fingers at what to repair. Cheers!

Nov 08, 2013 01:09 AM #38
Rainer
28,109
Matt Keough, New Castle County, DE
Patterson-Schwartz Real Estate - Wilmington, DE
Matt Keough Agent New Castle County Delaware

When an inspector comes in and begins to address "today's standards", when they have noting to due with the present condition (IE: GFI outlets throughout the kitchen, which is minor), that causes a great deal of confusion when meeting with the clients to write up an Addendum.

Please just stick to the facts, do not make comments about the quality of material, what they would use to handle this or that, etc...  Keep your opinions to yourself.

We are always taught to stick to the facts!

Nov 08, 2013 01:10 AM #39
Rainmaker
284,591
M.C. Dwyer
Century 21 Showcase REALTORs - Felton, CA
Santa Cruz Mountains Property Specialist

David, I'd take that as a compliment.     If you did get hired to inspect their home, you could always explain that repairs are negotiable.   At least in California, we have an "as-is" sale contract.

Nov 08, 2013 01:18 AM #40
Rainmaker
1,143,096
David Shamansky
US Mortgages - David Shamansky - Highlands Ranch, CO
Creative, Aggressive & 560 FICO - OK, Colorado Mtg

Heck yeah thats a compliment!

Now go do her home and then be the bearer of bad news (lol)

Just kidding

have a good wkd

Nov 08, 2013 03:22 AM #41
Rainmaker
596,662
Jim Hale
ACTIONAGENTS.NET - Eugene, OR
Eugene Oregon's Best Home Search Website

As a broker, I would never want to suggest (as was done at least once above) that I liked less "picky" inspectors or that I thought inspectors who were "more picky" might be going out of business.

Some agents recommend/call one inspector when they represent a buyer and a different one when they represent a seller - a very dangerous approach to real estate life.

If you can't recommend the same inspector to both sides, you need a new line of work.

Nov 08, 2013 04:16 AM #42
Rainer
256,769
Jimmy Faulkner
Florida. Homes Realty & Mortgage - Wantagh, NY
The Best Of St. Augustine

Great compliment for any inspector. When someone wants to use you like that you know it has a very good menaning. It was not an oft handed compliment but truly meant.

Nov 08, 2013 05:32 AM #43
Rainer
411,614
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

Interesting comment but I don't see it as a compliment.

Nov 08, 2013 05:59 AM #44
Rainmaker
1,427,402
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

A lot of times it is not even about negotiating repairs, but just knowing what you are getting into.

Nov 08, 2013 06:42 AM #45
Rainmaker
1,288,901
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
your real estate writer

Good for you! This reminds me of a post I read a few days ago. The agent was disappointed and dilillusioned because his mentor had told him that you choose different inspectors depending upon whether you represent the buyer or the seller. 

NOT a good way to build a reputation as a trustworthy Realtor. 

Nov 08, 2013 06:44 AM #46
Rainmaker
764,927
Bob Miller
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team
Unfortunately David, that's what we see in all our negotiations buyer perspective, and seller perspective.
Nov 08, 2013 08:05 AM #47
Rainmaker
330,581
Marnie Matarese
DWELL REAL ESTATE - Sarasota, FL
Showing you the best of Sarasota!

You have one of those businesses where one half of the equation loves you and the other fears you.  We have several inspection companies here in Sarasota who do a thorough but non-scary job and then a couple who are such nit-pickers that they can kill any deal.  So, the buyers love them and the sellers don't.

Nov 08, 2013 08:11 PM #48
Rainmaker
910,950
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

That was an excellent compliment!  Once had a listing where the buyers used the inspector who inspected the house they were selling because they felt they were getting completely hosed on repairs, LOL, so they wanted to do the same.  Left handed compliment, but a compliment just the same.

Nov 08, 2013 09:31 PM #49
Rainer
226,293
Jill Winchel
Royal Shell Real Estate - Koffman & Associates - Cape Coral, FL
We make it easy. You make it home.

I believe they were giving you a compliment. Of course, as you suggest in your comments, inspectors do need to note what they see. Doesn't mean every single item HAS to be addressed on the inspection contingency removal, like some buyers want to do, but the safety issues should at least be addressed.

Nov 09, 2013 12:32 AM #50
Rainmaker
522,365
Mike McCann - Nebraska Farm Land Broker
Mike McCann - Broker, Farmland Broker-Auctioneer Serving Rural Nebraska - Kearney, NE
Farm Land For Sale 308-627-3700 or 800-241-3940
An inspector's job is to do a thorough and fair job of inspecting a property. If the buyer is happy with the results then awesome. That means the inspection won't kill their dreams. And everybody wins!! Congrats on a great blog!
Nov 09, 2013 02:46 AM #51
Rainmaker
481,262
Elva Branson-Lee
Solid Source Realty GA - Atlanta, GA
CDPE - Atlanta Real Estate & Short Sale Agent

David, a back-handed compliment is still a compliment....I think. Just know that you are probably NOT going to double-side this one.   LOL

Nov 09, 2013 10:11 AM #52
Rainmaker
192,500
Atlanta's Home Inspector, David Lelak IHI Home Inspections
IHI Home Inspections 404-788-2581 - Canton, GA
Experience the IHI Difference

Elva, You are right. So Far anyway.

Mike,  You are right. a thorough and fair assesment is what I do regardless if I am hired by the buyer or the seller or for a maintenance inspection. 

Jill, You are right, too. I find it, it goes in the report. What happens next is up to the clients and agents to figure out. However, if it it is safey concern that does need a high level of attention.

Susan,  I have actually inspected a home and then been contacted by the owner of that home to inspect his or her new home. So, I do sometimes get to to work for past clients who feel that I did a great job inspecting their home whn they were sellers, so they know I would provide the same level of service to them on the buying side. AND Vice Versa.

Nov 13, 2013 02:26 AM #53
Rainmaker
273,123
Wayne B. Pruner
Oregon First - Tigard, OR
Tigard Oregon Homes for Sale, Realtor, GRI

As a Buyer, you want the best inspector on the planet. As the Seller, you want one that is hung-over!

Dec 03, 2013 11:41 PM #54
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Rainmaker
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Atlanta's Home Inspector, David Lelak IHI Home Inspections

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