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Satisfied Customers are a Business Strategy

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Education & Training with Ludwig & Associates

 

Satisfied Customers are a Business Strategy

“A satisfied customer is the best business strategy of all.”

Michael LeBoeuf, American Author, Former

University Management Professor

 

As I see it . . . . . . .

 

Satisfied customers are a business strategy

 

Creating satisfied customers is the result of an on purpose business strategy.

 

Satisfied customers just don’t happen . . . . The strategy is deeply rooted in your business philosophy of providing your customers with exceptional customer service.

 

The type of service that creates raving fans is about the way they have been treated. It also involves a consistence level of customer service that is received.

 

Customers love to feel important and know that their needs are being met . . . . and in their expectations bring exceed.

 

A business professional that builds their business model around exceeding the customer’s needs and expectations is building their business on bedrock. That business model will produce raving fans and happy and loyal customers that will support the business forward to higher levels of success.

 

Satisfied customers are a business strategy . . . . that will take root to creating long term successful business  relationships . . . . Repeat customers . . . .  and referral.

 

©2013 Lou Ludwig Motivational Power Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

 

 

 

 

 

Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

This is so obvious and yet too often we receive bad customer service!  I just don't get it!

Nov 30, 2013 07:45 AM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Hello Lou,

A satisfied customer is more than a goal - it is an element of survival and a necessity to growth...not to mention, the enormous satisfaction that one derives from a happy customer.

Nov 30, 2013 08:07 AM
1~Judi Barrett
Integrity Real Estate Services 116 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK

Lou, YES!  We should all have satisifed customers as part of our business strategy and a business strategy that we are good at!  

On a side note, when you comment on one of my blog posts, it does not show up on my home page and I cannot figure out why!  

Nov 30, 2013 08:29 AM
Ralph Gorgoglione
Metro Life Homes - Palm Springs, CA
California and Hawaii Real Estate (310) 497-9407
Lou, you are so right that satisfying customers doesn't just happen... Exceeding their expectations consistently is the best way to retain customers for life.
Nov 30, 2013 09:12 AM
Bette Gottwald
UNITED REAL ESTATE | Central PA - Mechanicsburg, PA
"Bet"on Central PA Real Estate!

Lou, you are 100% accurate in your statement "satisfied customers are the best business strategies." The success of any real estate professional is greatly affected by their customer service and satisfaction skills.

Nov 30, 2013 10:29 AM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

And it is a very simple strategy.  Just treat people like you want to be treated.

Nov 30, 2013 12:10 PM