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Is Virtual Staging Bait and Switch?

By
Home Stager with Elite Staging and Redesign, LLC

Is Virtual Staging Bait and Switch?

I’m not looking to stir up controversy, but wrote this post to open up a dialogue on how Realtors, buyers and NJ home stagers feel about virtual staging vs. hands on staging. This topic came up when a local Realtor and builder hired us to stage their 3 million dollar new construction luxury property. She explainedNJ Home Staging, Union Essex County NJ Home Staging, NJ Home stager, NJ home staging that the previous listing agent had used virtual staging on MLS and placed large virtually staged posters at the entrance of each room.

She went on to say that when buyers showed up they were disappointed and confused, leaving them with a negative first impression. Moreover, the home sat on the market for 12 months with no respectable offers.  

Now that she had the listing, she advised the builder to physically stage it, which he agreed, and hired Elite Staging and Redesign.

While on the walkthrough, I saw the large poster boards showing the virtually staged rooms. They looked good, but in my humble opinion did not translate to the NJ Home Staging, NJ Vacant Staging, NJ home Stager, Essex Union County NJ Home Stagingactual rooms.

We staged the house, took new MLS photos AND, THIS IS IMPORTANT, the agent reduced the price by $20,000 dollars. This makes it harder to distinguish whether the staging helped sell the home, or the price reduction……………or both? My guess is both, but that’s just my opinion.

My question is what do YOU think of virtual staging, have you used it and does it work in your area? My client said the builder conveyed that when buyers arrived at the home they felt mislead, expecting to see a furnished home.

If you haven’t seen virtual staging you can get a glimpse of the poster boards below in our “before” photos, which is where they were placed prior to us staging the home.

Living Room Before:

Living Room After:

Essex County NJ Home Staging, NJ Home Staging, NJ home stager, Morris Union County NJ Home staging, North Jersey Stager

Dining Room Before:

Dining Room After:

Master Bedroom Before:

Master Bedroom After:

Family Room Before:

Family Room After:

NJ home staging, NJ home stager, Essex Union County NJ Home staging, NJ Vacant home Staging

Kitchen before:

Kitchen After:

New Jersey Home Staging, NJ Vacant Home Staging, Essex Morry County Home staging, NJ HOME StAGING tipS

Master Bathroom Before:

Master Bathroom After:

NJ Home Staging, Union Morris County NJ Home Staging, NJ Home Stager, NJ Home Staging Tips

Please keep your comments respectful as this is not an attack on virtual staging, but a platform to voice your opinion and/or experience on virtual staging vs. actual staging.

If you'd like to view more of our work see our NJ Home Staging Portfolio or visit our NJ Home Staging Services and Pricing page to see how we can transform your home to market ready. No home is too big or too small and we work within all budgets! Call us today at 201-602-2562 - we are happy to answer your questions!

 

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Elite Staging and Redesign - Kristine Ginsberg - 201 602 2562

 

Home Staging Morris County - Staged to Sell, Designed to Live!

You have 90 seconds to make a great first impression once your home goes on the market. Consult a Morris County professional home stager serving Union, Essex, Sussex Counties for that competitive edge so your home stands out from the competition, selling faster and for top dollar!  

Elite Staging and Redesign offers home staging services to North Jersey homeowners, real estate agents, banks, builders, and investors in preparing homes to stand out in today’s real estate market. For a consultation on vacant staging, lived in homes or interior redesign projects call Elite Staging and Redesign at 201-602-2562.

Morris County Home Staging Website: Elite Staging and Redesign

Morris County Staging: Portfolio

Email: Kris@elitestagingandredesign.com

 

           

Comments(110)

Anonymous
JOhn Oman
I believe most buyers expect the house to look like the pictures when they go look a the home. I believe raises more questions than anything else.
Dec 23, 2013 03:02 AM
#92
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I think it would be a let down to the buyer.  If I was to use it I would put a disclosure out that this was virtual look.  Now I think it has real potential as a selling tool after the buyers views a place and does not like the look of it.

Dec 23, 2013 05:26 AM
Bette Gottwald
UNITED REAL ESTATE | Central PA - Mechanicsburg, PA
"Bet"on Central PA Real Estate!

Kristine, Obviously, professional staging is best, but I don't really see a problem with virtual staging if that is all the Seller can afford.  We need to do everything we can to get a home sold for the Seller.

Dec 23, 2013 12:22 PM
Kristine Ginsberg
Elite Staging and Redesign, LLC - Short Hills, NJ
NJ Home Stager

John - that would avoid the confusion.

Mitch - both have their place.

Sally - Thanks Sally and that's how the Realtor I work with feels - after all these are 3 million dollar homes.

Mona - fung shei is something I don't know about but would love to learn this year!

Kimo - not sure which strategy you're speaking of?

Joan - that was a lot of the feedback prior to us staging it.

Jimmy -yes, truth in advertising is so important.

Laura - thanks and I agree!

Beverly - and that was the case.

Carla -it's true, 90% of people can't picture a home staged.

Dorte - that's true as I've seen many floor plans that only make sense when I see the house.

Ralph - good point!

Devin - to your point, many times we've been hired by the buyer to help them design their new home.

Sharon - I agree and when buyers show up and the rooms are half the size due to a wide angle or fish-eye, they are often disappointed!

Big Scorpio - as I understood it, it was not disclosed on the MLS and buyers where disappointed.

Aaron - staging is to show buyers how their furniture could work in the space while highlighting its architectural features. If nothing else they will see exactly how to best set up the rooms.

Dagny - thanks, you are always so kind!

Thanks Rob and Merry Christmas to you too!

Rob - fortunately for me that's how this Realtor who I work with on every listing feels! She give me a lot of work so I'm very grateful!

Susan - I agree. This is a very large home which can be even more confusing on how to arrange furniture and art. The buyers took photos for future reference.

Andrea - fortunately most Realtors feel the same way which keeps me in business!

Dec 24, 2013 01:47 AM
Kristine Ginsberg
Elite Staging and Redesign, LLC - Short Hills, NJ
NJ Home Stager

Bruce - this was an issue with the paint colors - not the same as the house itself.

Mike - considering the carry costs on a house this size with all the landscaping, the staging was a fraction of it sitting on the market for a year before we staged it.

Joan - agreed, the photos look good, but when buyers show up there is a degree of disappointment.

Manny - I feel the same way, full disclosure. However, I still think actual staging helps buyers connect with the home.

Jill - so good to see you too, and yes, professionally, this has been a very good year!

Dec 24, 2013 01:59 AM
Margaret Gehr
Chicagoland Home Staging LLC - Naperville, IL

Kristine - I doubt in the price range of this house that a $20K price reduction did that much to change the perception of the home to potential buyers. 

I'm also not a fan of virtual home staging, with the exception of the work of Michelle Molinari - not because Michelle is the end all and be all of virtual home staging (though she actually may be) but because she uses virtual staging as the baby step to getting the seller to understand how much actual staging will do to help sell the home. It's part of her selling the value of staging. 

Dec 26, 2013 10:10 AM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

I can see it as an "assist" to visualization of space but real can never be replaced by virtual anything!

Dec 29, 2013 09:04 PM
Susan Neal
RE/MAX Gold, Fair Oaks - Fair Oaks, CA
Fair Oaks CA & Sacramento Area Real Estate Broker

I think if you are going to use virtual staging to market a house by showing what could be done in the vacant rooms, you shoud show both the empty room and the staging ideas in mls. I have seen some virtual staging where walls were "painted" and floors refinished, giving a really false impression of the home without explaining fully that the actual hoe didn't look like that!

Dec 30, 2013 11:49 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

I like Roger's answer! I would have to agree, it was the $20,000 price reduction that got the place sold! I would not use Virtual Home Staging photos in MLS in my opinion, it's "Misrepresentation."

However, I can see the benefit of using Virtual Home Staging in a subtle an honest way to give buyers ideas that they may not have thought of before through a private consultation if they were undecided and couldn't visualize the rooms with furniture. I think a buyer would appreciate that more than being blind sighted by an empty room.

I'm not a stager; however, several years ago I listed a beautiful luxury home with a stunning floor plan. Everything was great except the seller's black and white large marble tiled floors was something buyers objected to. Not one buyer wanted to tear them out, but they couldn't see themselves living there with that entry.

Finally, I went through a stack of old magazines and found almost the identical floors in a different house that was very similar and had minor difference in the magazine that the owner's house didn't have. I cut out the photographs and put them inside a glass frame with a caption, "Can you See this Entry as Yours?"

The house got an offer right after I did that.  

Feb 04, 2014 12:46 PM
Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in Southern RI and beyond

Kris, I have never used virtual staging because people in my area would not get it...they need to see it in person...don't see it as a way to go...$20k reduction on a $3mill is nothing...it was the staging that sold the house and the right buyer!

Feb 12, 2014 09:48 PM
Anonymous
Sam Axe
I love when people say "I never tried it because it would never work for me".... Really? Then how the hell do you know? You're not a marketer if you say that. You would know to try everything you can and test. If there is one thing A/B testing will ever teach it is that you can be very wrong with what works and what doesn't. ...And the "area" that you are in really isn't much different then the rest of the world, regardless of how unique you think your are. And regarding "misrepresentation"...it's b.s. I've worked with a handful of Virtually Staged properties and only received praise from buyers. It's the same as photographing a home that was furnished and then putting it on the market once the owners move out (and take their furniture with them). Except in the case of Virtual Staging it usually looks better an less cluttered. So here's a challenge.... Go try something new today instead of sitting on the sidelines commentating on how "it will never work for me".
Feb 14, 2014 06:19 AM
#102
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566

The before and after photos you've displayed are a stunning difference.

Mar 02, 2014 06:58 PM
Wendy Tomm
Beyond the Walls - East St Paul, MB
CCSP, RESA-PRO, BBB - Wpg Realtors

I have never used virtual staging. For me it does nothing to make the room feel inticing and the feeling you want the potential home purchasers to feel.

Anyone can put up a poster. Part of what makes staging so successful is the actual inventory that professional stagers provide that buyers fall in love with. They can touch, feel and see how the spaces work for their lifestyles.

Great photos and lovely postpost

May 04, 2014 06:19 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I miss you posting.... 

Oct 03, 2014 10:33 AM
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Glad to see you blogging Kristine!  You have been missed!

Oct 15, 2014 01:03 AM
Anita Clark
Coldwell Banker Access Realty ~ 478.960.8055 - Warner Robins, GA
Realtor - Homes for Sale in Warner Robins GA

Kristine: No is no substitute for the real thing in staging! I have not seen or heard of anyone in my area using virtual staging. 

Jan 28, 2015 08:28 AM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Fantastic job! I love seeing photos of imaginative staging. Thank you for sharing these tasteful pictures.

Aug 24, 2015 04:57 PM
Women of Westchester Working Together
Women of Westchester Working Together - West Harrison, NY
Women helping Women get ahead

It was so good talking to you yesterday.  I hope to see you back here soon, even if it's just once a month.

Mar 30, 2016 09:29 PM
Women of Westchester Working Together
Women of Westchester Working Together - West Harrison, NY
Women helping Women get ahead

I just realized you're not yet a free membership, so here are some extra points.

Mar 30, 2016 09:30 PM
Tim Maitski
Atlanta Communities Real Estate Brokerage - Atlanta, GA
Truth, Excellence and a Good Deal

For all the agents who are against virtual staging and say that it is a "shock" to see that the home doesn't have furniture like the pictures, do you take new MLS pictures when a seller moves out during a listing?

Mar 14, 2017 06:51 AM