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A hamster in a wheel is busy. That doesn't mean he's going anywhere.

By
Real Estate Broker/Owner with Christiansen Group Realty (260)704-0843


Training new agents is SO MUCH FUN at times.  No...  I'm not being sarcastic.  Okay. Yes I am.  But only a little bit.

Really.  It is fun for the most part and it definitely is rewarding to see the joy in their faces when they succeed.  That part is priceless.  

Sometimes getting there is expensive.

One of my newbies called me the other day and was all stressed out about how tired he was, how he just didn't have time for this or that, and that he was getting burned out.  He was just too busy!

I listened for a few minutes and empathized. Poor guy was working around the clock.

He had one new listing and said that he had buyers coming out the wazoo.  

Awesome!

Or so you would think.  

He hadn't sold a lot yet, and he didn't have but one under contract.  How is he showing all of these buyers homes with very minimal results?

I started asking questions.  

What I came to find out is that he was showing homes to anybody that wanted to see them.  He wasn't prequalifying them (like I taught him), he wasn't being efficient in finding out what the buyers wanted and needed in a home (like I taught him), and he was showing homes that were up to two hours away (like I taught him not to do).

He felt that people were getting upset with him when he asked about prequalification. He wasn't taking the reigns when it came to getting dialed in on wants and needs and was just showing buyers long list of homes that didn't fit.  He was having a hard "passing up business" with these buyers looking at homes two counties away.  

"While I appreciate your work ethic and dedication.  You just aren't listening, and you aren't being efficient.  A hamster in a wheel is busy.  That doesn't mean he's going anywhere" were my exact words.    

It's time to regroup and get my newbie agent a little more aggressive and a little more dialed in.  

If you're a new agent reading this, prequalify your people.  Most of the time it's a quick phone call.  Be clear on what your buyers wants and needs are before you head out.  Refer those long distance buyers to somebody that knows the area well.  

My two cents for the day.  

Posted by

 

 

   

Fort Wayne Realtors Jared and Amanda Christiansen with Century 21 Bradley

Amanda Christiansen is an award winning Realtor with Christiansen Group Realty.

 

Jared Christiansen is a business partner and in charge of marketing and taking care of things behind the scene.

 

Enough about us...

 

Tell us what you want your real estate experience to be, and we will do it YOUR way.

 

Buying a home in Fort Wayne? Tell us your wants and needs. Let us know how you envision your family living.  Tell us what's important to YOU, and we'll find the community and home that fits.  

 

Selling your home in Fort Wayne?  Our job is to make you the most money possible in the shortest amount of time. We offer our sellers professional staging, professional photography, and more internet marketing than most. 

 

We are committed to giving you everything we have to offer.  We are both full time agents and will work around your schedule.  Do nights and weekends work better for you?  NO PROBLEM. We are here to help YOU at YOUR convenience.

 

Amanda can be reached at 260-704-0843, and Jared can be reached at 260-704-0842, or you can email us at JaredChristiansen@gmail.com, or Amanda427@gmail.com.

 

 

Comments(55)

Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

It's tough for new agents to figure out exactly what kind of person is a client. They are so afraid of losing business that they don't spend time to define the business. Not all business that crosses an agent's path is real business. Learning to recognize the business means rejecting non-business.

Jan 03, 2014 11:26 PM
Juli Vosmik
Dominion Fine Properties - Scottsdale, AZ
Scottsdale/Cave Creek, AZ real estate 480-710-0739

I couldn't have said it any better.  However, it looks like this newby agent learned a valuable lesson and, because you re-directed him, he should do fine.  Sounds like he really wants to succeed and that's 90% of the "battle."  

Jan 03, 2014 11:49 PM
Dan Dee McGinnis The Pumpkin Man
HomeSmart - Phoenix, AZ
The Pumpkin Man

Very interesting post, I enjoy watching new people GROW in Toastmasters real estate is all together different

Jan 03, 2014 11:53 PM
Tracy Oliva
West USA Realty - Arizona - Fountain Hills, AZ
The Oliva Team Arizona Agents

Good Morning,  Sometimes we have to learn this for ourselves,  Keep up the good work and good luck in 2014,  E

Jan 04, 2014 12:10 AM
Warren Schutt
Warren Schutt Real Estate - Danbury, CT
Helping People with Their Moves for over 40 Years

Your post doesn't apply only to new agents. Sometimes old agents who have perfected their patterns, don't evalutate where they are going. And they just keep running in the wheel the same way they have always have. Yes, new agents need to learn how to be efficient. But, old agents need to review their practices and be ready to learn new ways to be more efficient. Leave the wheel for hamsters!

Jan 04, 2014 12:29 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I remember exactly when I made that transition from showing houses to people who "wanted" to buy a house to only showing houses to people who "can" buy a house.  You never go back.

Jan 04, 2014 02:11 AM
Jennifer Green
Keller Williams Realty Phoenix - Gilbert, AZ

Thanks for training newbies.  You are right.  I have spent time with those who weren't qualified.  What a waste of time and energy! 

Jan 04, 2014 04:14 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Jared:  There is "busy work" and then there is busy.  I have a couple of lenders that I see doing much the same thing.  Lots of preparation and busy work, but not alot to show for it ... 

Listening is truly a under-appreciated skill ...

Congrats on yet another great post and Feature!

Gene

Jan 04, 2014 07:33 AM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Good advice Jared, you can't be everywhere or be everything to all people.  Especially the people who aren't buying anytime soon!

Jan 04, 2014 08:27 AM
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566

I am at Agency Paperwork, Loan PreApproval Letter and Buyer Agreement to start. 

Jan 04, 2014 09:20 AM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)

Jared - Excellent points here. I have trained dozens of agents here in Austin, and it really is fun WHEN THEY LISTEN.  :)

Jan 04, 2014 10:55 AM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Jared, Amanda - some agents need BASIC training or shadow someone before they start working with real clients. Actually, why some? It should be ALL agents!

Jan 04, 2014 12:06 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

'If you're a new agent reading this, prequalify your people.' If you are an agent, old or new, pre qualify!

Your young agent is lucky to have you!Cute analogy.

Jan 04, 2014 12:18 PM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

Hey, Jared and Amanda!  I included this post in today's Last Week's Favorite's post!  Oh, and Happy New Year!

Jan 05, 2014 12:17 AM
David Shamansky
US Mortgages - David Shamansky - Highlands Ranch, CO
Creative, Aggressive & 560 FICO - OK, Colorado Mtg

WOW - I hope he listened to you he is going to drive hhimself right out of the business with that as his work model

Jan 05, 2014 11:25 AM
Greg Nino
RE/MAX Compass - Houston, TX
Houston, Texas

Hey Jared,

Yes... the infamous pop tart Realtor! We've all been there. Sometimes experience can't be taught. He'll have to spin his wheels on his own to heed what you're teaching him. I used to do the same thing. Anywone that called was "a buyer." Good luck with the team, bud!

Jan 05, 2014 11:44 AM
John Jonas
ReplaceMyself - Virtual Assistants - Highland, UT
John Jonas

From your article, I can't help but notice your training methods. I think it's great how it all started with you listening, and end up asking questions before making an actual conclusion. It's very easy to get frustrated, especially when anybody under your you isn't performing as good as they are expected to, or when they simply are not listening! Best of luck to your new agent!

Jan 05, 2014 01:47 PM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

Great post and analogY. We cannot get too caught up in the busy work. It just isn't the most productive use of our time. Sounds like a little re-training is in order. Good luck to him and you!

Jan 08, 2014 12:36 PM
Christi Hacker
Realty ONE Group Sterling - Omaha, NE
Your Omaha Area Real Estate Specialist

I am happy to have learned this lesson early on. Today my mentor referred to these types as pop-up agents - they pop right up when needed. I believe that pre-qualifying clients reinforces professionalism and builds rapport.

Feb 21, 2014 12:42 PM
Kela Caspillo
Kauai Dreams Realty - Kapaa, HI
Kela Caspillo

Very important to pre-qualify if your a busy person/Realtor! Although when I was a newbie Realtor I did show some properties to clients who I wasnt sure if they were qualified. I did it for the practice and to feel comfortable showing property. 

Feb 21, 2014 04:46 PM