Training new agents is SO MUCH FUN at times. No... I'm not being sarcastic. Okay. Yes I am. But only a little bit.
Really. It is fun for the most part and it definitely is rewarding to see the joy in their faces when they succeed. That part is priceless.
Sometimes getting there is expensive.
One of my newbies called me the other day and was all stressed out about how tired he was, how he just didn't have time for this or that, and that he was getting burned out. He was just too busy!
I listened for a few minutes and empathized. Poor guy was working around the clock.
He had one new listing and said that he had buyers coming out the wazoo.
Awesome!
Or so you would think.
He hadn't sold a lot yet, and he didn't have but one under contract. How is he showing all of these buyers homes with very minimal results?
I started asking questions.
What I came to find out is that he was showing homes to anybody that wanted to see them. He wasn't prequalifying them (like I taught him), he wasn't being efficient in finding out what the buyers wanted and needed in a home (like I taught him), and he was showing homes that were up to two hours away (like I taught him not to do).
He felt that people were getting upset with him when he asked about prequalification. He wasn't taking the reigns when it came to getting dialed in on wants and needs and was just showing buyers long list of homes that didn't fit. He was having a hard "passing up business" with these buyers looking at homes two counties away.
"While I appreciate your work ethic and dedication. You just aren't listening, and you aren't being efficient. A hamster in a wheel is busy. That doesn't mean he's going anywhere" were my exact words.
It's time to regroup and get my newbie agent a little more aggressive and a little more dialed in.
If you're a new agent reading this, prequalify your people. Most of the time it's a quick phone call. Be clear on what your buyers wants and needs are before you head out. Refer those long distance buyers to somebody that knows the area well.
My two cents for the day.
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