A couple of months ago, I did a home inspection for a very nice family. From the very beginning I knew there was something special and important about them. The way the kids were not exactly happy about this house.  To the way they dressed and the vehicles they drove compared to the house they wanted to move into, and move in quickly. All of these clues set off a bell in my head, a bell that was confirmed a few days later by the Realtor who thanked me for saving his clients. Apparently they got caught in this market and could no longer afford their current house. To avoid a foreclosure, they needed to find a new, less expensive home and sell their current house.

Anyways, when I drove up to the house I quickly noticed the brand new roof. I was like “cool, the seller fixed things up so this should not be too hard.” I was right about the roof, it was not even three months old, but I was wrong about the rest.

The house itself had a few minor areas that needed attention, but actually for the age of the house, it was in great condition. On a different inspection I did several months ago, I fell through the roof because a section of roof sheathing was missing, so I changed my pattern and now I go into the attic first to make sure it is actually there. Well in this house, there was gypsum board stapled on all the rafters, covering up the roof from the interior. This made me nervous, was something being covered up? When I checked the plumbing vents passing through the attic, I noticed there was sunlight coming through. OK this can’t be good.

Well I finished the attic, grabbed my ladder and climbed up to take a look. But before I got onto the roof, I took a peek under the shingles. The first thing I noticed, there was no starting row of shingles. The second thing I noticed was the sheathing crumbling when I touched it. I climbed down and checked in several more places around the house and found yet more rotten wood. I wrote this all up and strongly encouraged a professional roofer to inspect it.

The next day I got a call from the seller’s agent. I was informed the roof was inspected by a city inspector and he saw no problems. I scratched my head and asked if she had seen the photo’s I had taken and she said no. I told her I stand by my inspection. She prodded me some more asking me how I could say the entire roof was rotten. I quickly pointed out, I reported all visible wood showed signs of rot, I could not see the majority of the roof because if was covered up on both sides which is why I strongly encouraged a roofer to take a look. Well she wasn’t happy but she said she would talk to the buyer and try and get it done. Apparently it took her quite a bit to convince the seller to do this. He wanted to pass on these buyers and find new ones.

When the roofer got there he was completely floored. He kept asking what company did this horrible job. Not only was I correct in my report about the wood I could see, but the roofer removed the gypsum board and checked several spots on the roof. The shingles were nailed incorrectly, the flashing was all wrong and the roof consisted of mostly rotten wood. After many questions and much prodding, the seller admitted that he and his brother did the roofing job and had been lying about a professional company doing it.

When the prospective buyer found out, he quickly ended the deal. If he was lying about this, what else could he be lying about? One week later, the prospective buyer called me to inspect another house. Today he and his family are now in a house they can call home.

One thing I found very delightful, during the final walk through (The buyer asked me to be present and I gladly did) the seller’s agent from the house with the poor roof showed up and gave them a house warming gift (not sure what is was as it was wrapped) and apologized again for the previous house. That Realtor won lots of points with me that day. I never asked her what happened to that house either as it seemed a sore spot for her.

Since then I have received one referral from the buyer and done a few inspections for both the buyer’s agent and the original seller’s agent.

The worst part about this story, last week I did an inspection on a house with almost exactly the same conditions. I just hope it turns out as well, we shall see.

 

John E. Coker

Family Home Inspection LLC

www.familyhomeinspection.com

john@familyhomeinspection.com

(757) 202-3282

 

 
This post has been included in Virginia Information Virginia Beach City County, VA Information
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15 Comments on Why I enjoy being a Home Inspector!

MAR
18
2008
if you love your work you will be successful
10:47pm • #1

I personally believe that you as inspector provide the buyer, the seller and the realtor an important service to the transaction, (actually I should say the MOST important besides the title).  An inspection provides all parties in the transaction "peace of mind".  At least that's the way I see it.  Keep up the good work.

Wishing you nothing but the best...

Martin

10:58pm • #2
164,128 Points 3 Featured Posts Localism Sponsor Outside Blog Hit Router

You guys (inspectors) are such an important part of the buying process, and get little thanks. 

Thanks you for what you do...and for loving it!

11:18pm • #3
596,312 Points 63 Featured Posts Outside Blog
John, thanks for a testimony to you as a true professional.
11:20pm • #4

John, most home inspectors are worth their weight in gold. It sounds like you may be worth your weight in platinum! I would whole-heartedly recommend you to borrowers if you were here in Spokane! I'm sure that you will continue to get repeat business and referrals with the work ethic that you have.

 

 

11:49pm • #5
MAR
19
2008
Thank you for the kind words, maybe I'm wierd but I think if I do the job right, the money will follow.
9:14pm • #6
MAR
23
2008

John,

Keep up the good work.  Jack Canfield states in his new book, The Success Principle, that if you like your job well enough that you would do it for no fee if possible, then you are in the right job.

I truely enjoy doing this as much as it sounds like you do. 

I also follow the motto... Just do the right thing!

I try to set my price so I can do 1 a day and spend the time and effort each client needs to get a thorough inspection with me at my best.  This does mean I charge a bit more but I feel it's worth it.

I just hope that the value of our services start to be reflected in the amount we can charge without most callers trying to negotiate the price.

10:46am • #7
MAR
27
2008

 

John, I have been in construction for 18 years, and am a Masonry Contractor  wanting to get out of it, I am 45and a Grandmother. How did you get started being a home Inspector, and how much did it cost?

Reletta
7:09am • #8

Reletta

    First I would like to point you at a blog series I have started. You might be able to find some of your answers there. If you still have some more, please ask and I'll be  glad to help.

 

http://activerain.com/blogsview/345195/New-Home-Inspectors-1

http://activerain.com/blogsview/422115/New-Home-Inspectors-2

 

 

12:40pm • #9
AUG
01
2008

Great job John.  I've had similar experiences and I completely agree that if you take pride in your profession, enjoy it, and be consistent good things will come.  Did you or the agent ever follow up on that "city inspector"?  Or was that a lie all together?

1:09pm • #10
AUG
26
2008

Hey John,

I run into this type of thing several times every single week. Whenever I see anything "brand new" I cringe as it's usually a red flag to me. Including the million dollar mushroom mansions that are going up. My rule is, if it's been touched by a human, it's potential for problem. That includes the manufacturers. It is a rare but welcomed relief when I inspect new work that is done right.  When I started inspecting 24 years ago, you didn't see so many problems on new or rework, It was just older or poorly maintained homes that where a problem. But now everything has to be scrutinized. This is why the inspection industry has grown prolifically in recent years.

 

10:18pm • #11
SEP
10
2008

Great job John, I am a new Home Inspector and I too inspect the attic first before I get on the roof. I have learned from you and other inspectors. Great ending to a great inspection.

11:25pm • #12
SEP
18
2008

John--

I love hearing stories from other inspectors about finding things during an inspection and saving our customers potentially thousands of dollars in repairs. Makes you feel good about what we do! Remember the days when we were looked at as "deal killers"? I feel that I am helping a couple feel secure about the purchase of their dream home. 

11:18pm • #13
JAN
01

Great work, John!

2:29pm • #14
JAN
02

Thanks for the great responses folks and remember, Have a GREAT 2009!

12:57am • #15

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John Coker - Virginia Beach Home Inspector

Virginia Beach, VA

More about me…

Family Home Inspection LLC

Address: 1581-107 General Booth Blvd, Virginia Beach, VA, 23454

Office Phone: (757) 202-3282

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