Disaster Averted....Just Barely...Winter time Issues with Listings

By
Real Estate Broker/Owner with Heart Realty Group, Inc.. IL-471.002355

Living in the Auroraland area, or anywhere in the Midwest for that matter, its always a challenge when winter sets in.  Whether you are showing homes or you have homes listed sometimes the weather gets in the way.  Unshoveled walks and driveways where you can be up to your knees in snow, cold homes, dead lockboxes, frozen locks, etc.

The first issue I had with the listing I just got was the battery dying on my lockbox!  Luckily I tried it before a cleaning crew came in so was able to replace it before the scheduled showings the next day.  If you are familiar with Sentrilock boxes you know its never easy but add the barely 10 degree weather and some windchill and you get the picture.

Lockbox

Next surprise was yesterday, when I went over to let the carpet cleaning guy come in.  To my surprise the heat was OFF!  Not turned down, but OFF!   I was shocked and upset!  With the low temperatures over the weekend the pipes freezing could have been a major issue.  Luckily, I caught it in time and nothing happened besides the furnace running non-stop all day trying to warm the house back up!

Thermostat

I contacted the agents that showed the house to shed some light on what the temperature had been when they showed the home on Saturday and although they had varying views on how warm the place was but they both claimed the heat was still on.  So the mystery continues and despite contacting the owners to see if they had asked someone to lower the heat and they accidently turned it off no such instructions were given.

Now I am a bit paranoid that this may happen again, so I will check the home every couple of days to make sure the heat is still on.  I have posted on my MLS to please leave the thermostat alone, remove your shoes, and please wear booties provided! 

It all seems basic showing behaviour - leave the home as you found it, don't fiddle with the heat or air conditioning, don't get the carpets dirty and notify the listing agent if there seems like there is something amiss.  I know I appreciate it when someone calls me if there is an issue with my listing.   But when you add the additional elements of winter time showings being aware of what your clients are doing in the home is even more important.  After all this is not a reality TV show where you just open the door and let your clients roam at will, is it?

Posted by

Evelyn Santiago

Managing Broker - 630-251-0059

Heart Realty Group, Inc.

We are Passionate About Real Estate!

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heating in winter
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Evelyn Santiago, Managing Broker Heart Realty Group, Inc.

Passionate About Real Estate & Our Clients!
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