As chapter president of the Metro NY Chapter of ASHSR, I am responsible for holding monthly meetings where area stagers can share ideas about the industry and work together to improve it.  As it happened, I had a conversation with a realtor prior to tonight's 'teleconference' in which we discussed a seller's reluctance to make necessary changes in order to improve their 'product' when it is placed on the market.   Since this topic was fresh in my mind, I wanted to discuss it with my peers.  While no solution was reached during our ‘meeting' this evening, we did determine that Stagers must continue to educate the general public and find ways to provide information that will enlighten and motivate sellers to stage prior to selling.

In light of what was discussed this evening, you can imagine my surprise when I later read my e-mail and found one from a client who was in the process of signing a lease for rental furniture for a very small bungalow that I was to stage on April 1st.  In this letter she informed the furniture rental rep and myself  that "after going over the final figures in the current market we will not be staging".  Quite honestly, I don't really understand what she meant by the 'final figures in the current market', but I believe that I might understand what is happening out there. 

I have a theory that many sellers are reluctant to make any changes to the house that would require an outlay of cash (maybe due to economic conditions) but are not opposed to selling the house for a lower price.  I think it might also  have something to do with the equity that has accrued over the years and the 'mindset' that the seller will still make a profit.  Of course Realtors and Home Stagers know that any investment made to present the house in a more favorable light will not only hasten the sale, but also help it to sell for more than it might fetch in its current state.

Although houses in California have been successfully staged and sold for almost three decades, here in the Northeast and other parts of the country, it remains a relatively new concept or, in some instances, the 'unknown'.  We're still trying to figure out how to introduce the service to everyone and teach sellers how effective staging is when trying to sell a house.  

I would be interested to hear what others think about this topic and what suggestions you might have as to how Home Stagers AND Realtors can educate and inform the public in a way that will motivate sellers to do what is necessary to present a better ‘product'.

3/20/08:  I just received this opinion from a colleague and I think it really sums it all up beautifully: 

"Here is my theory on it~ A seller does not recognize the price reduction because it is not "real" for them, they don't have any of the money yet so in their minds how can you lose what you don't have. Where as Writing a check or agreeing to a charge on your credit card becomes a "real" loss for them.

I had a scenario with my nephew's car where if we had a body shop fix a few dings and repaint we could have gotten more for it. We decided to sell as is, take the loss rather then put more money into it.

I'm not sure if people can admit or want to admit that it is not the "smart" choice. We all want to think that we are making wise financial choices.

I think it is that simple".

 
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15 Comments on Is A Price Reduction Preferable To Paying For Necessary Changes?

MAR
19
2008
367,936 Points 3 Featured Posts Outside Blog

Hi Val,

This is the never ending subject, it is like that here too.  People only want to stage for rock bottom pricing, but will take a huge price reduction and not think twice.  Do we have to go to each office and have face to face meetings and ask these questions, or explain why staging makes sense.  I don't know...maybe.

11:31pm • #1
MAR
20
2008
15 Featured Posts

Hi Cindy,

Great to hear from you!  I actually had a discussion with Phyllis (Pafumi of Restyled to Sell) this morning about the resistance we meet in this industry.  I have to tell you that Phyllis is CONSTANTLY working!  I believe the reason is because she offers 'true staging'...by that I mean that she works with what the client has.  She does have a 'team' who can do all the 'grunt' work (painting, tearing up carpeting, laying floors, etc), but if the seller cannot or will not do EVERYTHING that is necessary to create the best 'product', then she will work with 'what they've got' and do the best that she can AND THOSE HOUSES SELL - AND IN RECORD TIME!!!  I swear this is true! 

That, in a nutshell, is what Home Staging really should be.   Somewhere down the line, we have 'crossed the line' in order to create a 'showplace'....and what we are offering is more in line with Interior Design.  I think that we need to 'take back' our industry and EACH OF US 'make it work' (as Tim Gunn of "Project Runway" would say) so that ALL SELLERS are able to afford our service.

Maybe it's time that we all try to 'get on the same page'???

Val

9:00am • #2
107,009 Points 1 Featured Post Outside Blog
Val, I would lvoe to offer what Phyllis does- that is  the kind of staging that I originally was interested in.  I feel that you are correct- we need to make it WORK- love that Tim Gunn!  Oftentimes, ,my company, is contacted by sellers that want the showplace.  They (sellers) dont want to have to do all the grunt work!  They think the buyer will want to do that and if the buyer doesnt then the seller will offer an allowance.  
9:33am • #3
3 Featured Posts

Hi Val...In my area, there is a high number of vacants for sale.  This is a totally different genre than occupieds. (As you know).  The outlay of money to stage these homes lies in another ballpark than what we can do with an owner's belongings. 

I agree with the comment you received at the end of your blog.....many people do not want to admit it is not a smart choice (reducing the sale price).  This thinking is no different than paying for everything on a credit card yet, not paying off the total balance each month.  It is people's mentality anymore....and too far off from reality...which is why the US is in the financial crisis today. 

We can help when people are willing to open their eyes....but until then, we can only keep trying to educate!  Regards-Kathleen G

9:34am • #4
1 Featured Post

Val,

In my experience, a price reduction to accommodate the fact that things have to be repaired or replaced will always cost more than making things right from the beginning. On the one hand it takes longer to find the right buyer who can see beyond the issues and who will accept the inconvenience of having work done before or during the move-in. On the other hand buyers will overestimate the cost of fixing things and also figure in the inconvenience factor.

Sandy

9:52am • #5
303,092 Points 8 Featured Posts Localism Sponsor Outside Blog Hit Router

Val

I would like to throw a little something different into the discussion on price, I have worked for a developer and in the general brokerage business at the same time, individual home sellers have no issue once closed there out. While developers face other issues, the most important is appraisals in a development. You must hold the price and offer to make improvements if required to complete the deal, because if you reduce the price you'll have a problem on the next sale when sales prices sets the next closed price.

12:02pm • #6
15 Featured Posts

Marci - I do believe that with the shift in how houses are marketed now, EVERY house needs some kind of 'staging'.  I know that Realtors make many of the same suggestions that we do as far as what the sellers can do themselves to make the house more 'presentable', but TRUE STAGING goes beyond that.  A STAGED HOUSE will make each and every room, as well as the view from curbside, show the house AT ITS BEST!  As professionals, we need to get the word out that it takes more effort to SELL than it did in the past.  Realtors who understand and agree with these principles are our biggest allies and source for clients.

Kathleen - As a Stager who 'specializes' in vacants, I am so attuned to what you are saying.  Rental furniture can be costly, but there are ways that we can help the client to keep those costs down too.  Perhaps suggesting that only the 'impact rooms' be staged, or using less furniture and creating vignettes, or using a combination of rental furniture and some 'shortcuts' (air mattresses for bedding, round decorator tables as end tables or night stands, round 'resin' table with long cloth and then renting really nice chairs to create a 'dining area', etc.).  If we hope to spread the word that Staging should and can be used by all, then we need to present the client with realistic prices that fit within their budget.

Sandy - What you said is so true and accounts for why houses can sit on the market for more than a year!

Steve - Thank you for giving us another thing to consider...what you say makes total sense.

Val

12:51pm • #7
240,122 Points 21 Featured Posts Outside Blog
In this market I've discovered that price adjustments are preferable... offering concessions assumes you have a buyer getting that far... the lower priced homes will get more eyeballs. When the market turns I tend to go the other route.
12:59pm • #8

Hi Val,

Thanks for the blog. I have been thinking about this a lot lately. It seems now, more than ever, that home sellers are taking massive price reductions rather than do anything to help market their home. I attend quite a few Realtor Marketing meetings and week after week they talk about price reductions sometimes as much as $100,000 - $200,000 on a property. Now, not all of them need staging - some are fabulous and still not selling - but for the vacants out there a $10,000 investment in staging (high end) and less of a price reduction might work too. I know I am preaching to the choir but I think we are all feeling a bit frustrated right now:)

Stephanie

1:46pm • #9

Hey Val

Thanks for bringing this topic up as it is an issue in today's market. After our conversation today I was thinking about some things and one thing I may blog about is this....Why did you become a home stager in the first place? I think that question will bring up some real soul searching in all of us. Is is just about making alot of money or is it really about helping people.

We will all need to discuss this. Staging can be very expensive and we need to ask ourselves this question as well. If we were selling our own homes and really did not know much about staging would we pay out the money that is required to stage?

Phyllis Pafumi 

9:37pm • #10
199,126 Points 1 Featured Post Outside Blog

using less furniture and creating vignettes - I am a vignette resistor - I think they just look stupid. A chair and a lamp and a stool does not make a bedroom. I would rather have an empty room then.

I had a $1500  full staging bid (gave them a really good deal) and instead they have reduced the price twice - now down $9000.00 - do they get it - not many here do but we educate and work and hope to get noticed by the rest.

10:39pm • #11
MAR
23
2008

Hello Val,

I have been involved with a developer that said he was sold on staging... No need for a sales pitch just give him a quote o staging 6 rooms of a Spec Home and he'd get back to me... Well quality furniture for a Half Million Dollar home does not come cheap. My quote was for less than it would cost to market it for 6 months..

The New England Housing market is rocky at best... Staging will only improve the situation. We really need a national campaign of some kind... Blitz tv and radio.. Something....

 But where we don't have that kind of clout.... We just need to meet and great ever Realtor and Builder to get the message across...

Staging works.... Give it a Try!!!!!

 

Have a great week....Kathy Ct Realty Staging

7:01pm • #12
MAY
16
2008
135,515 Points 15 Featured Posts Outside Blog

We miss you -  Come back!!!!  There might be cookies in it for you.  :)

9:07pm • #13
JUL
04
2008

July 4, 2008


Dear Val,

As celebration of our nation's independence begins around the country, I just wanted to wish you Happy 4th of the July and all the best.

So enjoy time with family and friends this weekend and as always, remember those men and women serving our great country to protect our freedom!

"Tommy" Decebal Adamescu

 Long Island Building Consultant

 HomeSpectorInc.com

12:37am • #14

Hi, Val:

Quite an interesting discussion!  Like Phyllis, I like to 'work with what owners have'...and that goes to her suggestion that we think about why we got into this.  I like the problem-solving nature of working with a finite budget and resources and an existing style to tweak, change, improve and successfully market to a broad audience.  i LOVE it when clients find that working with me can be fun and that i'm not making judgements about their choices.  i really like exploring all the options with sellers and coming up with the best way to use the budget to achieve the biggest impact.

kathy holbrook is so right....she uses the word i used months ago...'national blitz'....it's going to take something major, maybe not national...maybe we in the northeast just need something regional...but we MUST organize!  can we use some of the dues that we're paying to all or one of our various organizations to come up with a campaign?  if we can't all agree on which organization, can we simply pool our own individual resources? 

seems like LOTS of us don't have enough paying work to keep us busy, so why don't we get together and spend some of our down time devising a blitz campaign?   do we buy radio time or newspaper home section space to reach sellers?  do we come up with one great brochure and blanket every single real estate office?  do we offer an incentive to realtors who participate in a campaign timed to coincide with some of these other facets of a campaign?

i can't believe i'm going back to this concept since it got me so much flack last time i dipped my toe in these waters....BUT, bear with me.....i'll digress, but i think you'll get the point...

have you seen American Gangster?  if not, beware...quite violent and lots of words and activity we don't want in our living rooms...however, I'm a sucker for Denzel.  great acting and i always like to look for the lessons to be learned in true stories.  So this is the story of...I think it's Frank Carter,  who basically turned the heroin industry in NYC on its ear in the 70's...taking all the trade away from the Mafia, based in Queens, i think, and estabishing THE market in Harlem...maybe the Bronx.  (Details!?  Google 'American Gangster' if you need to have the details right!) 

HOW DID HE DO IT?  recognizing that he had a product that had people needed (ok, addiction is strong for what our goal is, but we do want realtors and sellers to Need us), he found a way to offer much stronger heroin and, though his costs to get it were high, he offered it for less, and BRANDED it as his.  result:  greatly increased demand, in general, and specifically, for his product.

lesson to be learned here for our industry?  i'd say so...but i don't dare get any more specific than that for now.  Time for Staging Gangstas? 

kathy

 

 

 

 

 

8:32am • #15

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Val Allocco, HSE; ASHSR - Home Stager for Manhattan, Brooklyn & Long Island

Northport, NY

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Staged 2 Sell New York & Long Island

Address: P.O. Box 234, Northport, NY, 11768

Office Phone: (516) 982-2671

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Staged 2 Sell NY Home Staging



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