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Resolving Lockbox Issues for Sacramento Real Estate Agents

By
Real Estate Agent with Elizabeth Anne Weintraub, Broker DRE #00697006

Working more with sellers in Sacramento these days than buyers means I use my lockbox display key more for setting up lockboxes than opening the lockbox to retrieve keys. It still doesn't reduce the anxiety of what would happen if my gizmo doesn't work. In part, I can resolve that issue by opening the bottom key tray and releasing the lock bar prior to driving over to my seller's home.

A few days ago while setting up a file for signature and noting the number of the lockbox in my records for uploading to MLS, I decided that to be better prepared, I could open the box in advance. I picked up my handy display key, entered my code, pointed it at the infrared on the lockbox. Bzzzt. I hate that sound. It means it isn't working. What the? I tried it again. Bzzzt. Well, it's a good thing this happened in the comfort of my own home office instead of at the seller's dining room table. Oh, wait, hahahahaha, it's only 5 AM. Of course, the lockbox is time sensitive and won't open until 9 AM. Duh.

Read more in my personal blog today about Why This Sacramento Agent Carries a Display Key, instead of using an eKey with her cellphone.

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Elizabeth Weintraub is co-partner of Weintraub & Wallace Team of Top Producing Realtors, an author, home buying expert at The Balance, a Land Park resident, and a veteran real estate agent who specializes in older, classic homes in Land Park, Curtis Park, Midtown, Carmichael and East Sacramento, as well as tract homes in Elk Grove, Natomas, Roseville and Lincoln. Call Elizabeth Weintraub at 916.233.6759. Put our combined 80 years of real estate experience to work for you. Broker-Associate at RE/MAX Gold. DRE License # 00697006.

Photo: Unless otherwise noted in this blog, the photo is copyrighted by Big Stock Photo and used with permission.The views expressed herein are Weintraub's personal views and do not reflect the views of RE/MAX Gold. Disclaimer: If this post contains a listing, information is deemed reliable as of the date it was written. After that date, the listing may be sold, listed by another brokerage, canceled, pending or taken temporarily off the market, and the price could change without notice; it could blow up, explode or vanish. To find out the present status of any listing, please go to elizabethweintraub.com.

Comments(9)

Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Love your post, Elizabeth.  I have an app on my cell phone to regulate the temperature in the classroom.  On these cold, frigid mornings I bump up the temp at 5:00 am so it is warm when I arrive at 8:30 am.

Have a good day.

Jan 28, 2014 10:55 PM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

We can change the time settings in our keysafes, but I never think to check it.

Jan 28, 2014 10:55 PM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

Hi Mary: I hear there is an app that can program your TV to record as well but I've never had the opportunity to try it because I've never been anywhere where I had to slap my forehead and realize I did not set my TV to record a show I wanted to watch.

Hi Lottie: The time settings confuse me so I don't mess with them because I don't know whether daylight savings comes into play.

Jan 29, 2014 08:05 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Elizabeth, a few agents in Denver have gone to electronic lockboxes, but are still having trouble with entry.   90% of the city still uses combo lockboxes, they rarely fail.

Jan 29, 2014 10:18 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

You are a wise woman, Elizabeth.  I don't like relying on my phone for much more than calls, email, texts, storing contact info and taking an occasional picture.  It's a good thing.  Today the thing went haywire and started randomly opening apps and calling every third person on my recent call list.  It was acting possessed.

Jan 29, 2014 11:18 AM
James Dray
Fathom Realty - Bentonville, AR

I have all of mine programmed to open 24/7.  It's simple to accomplish and works well

Jan 29, 2014 06:52 PM
Conrad Allen
Re/Max Professional Associates - Webster, MA
Webster, Ma, Realtor

Getting hosed only works in wet T shirt contests Elizabeth.  Smart to plan ahead.

Jan 29, 2014 08:43 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Electronic lock boxes are a wonderful thing.  As long as they are working!

Jan 29, 2014 09:30 PM
Melanie Ross
Coldwell Banker Solano Pacific - Benicia, CA
Benicia CA & Vallejo CA Real Estate, 707-319-2828

Elizabeth, I am with you...I refuse to use my phone to open the lockboxes.  altho I do sweat if mine has not been on the charger, but it take very little to get it charged.  I keep a charger in my car, at home and at the office. 

Jan 30, 2014 09:53 AM