My House didn't Close, No One told me Why, Now they want and extension

Connie, I think I could guess the lender if you gave me three guesses!  I am so sorry your dad had to go through this, and it is absolutely unacceptable that the bank did not make the effort to explain what was going on! 

I represented a buyer and we had a similar situation. I couldn't tell the listing agent the specific details because it was confidential information and our contract states as long as the buyer is making diligent effort to close that we were to remain under contract. This went on for 6 weeks. I felt awful but I could not betray my confidence. Let's just say we were ALL happy when it finally closed!

Sorry this happened to you!

Communication is our biggest downfall.  Agents that communicate better with their clients will win more clients! 

Connie, I recently had a lender delay closing 4 times. Three weeks later we finally closed. Sorry to hear about this. Hope it gets resolved.

So sorry your dad had to go through all of this Connie :( It amazes me how "professionals" in the people business can be so inconsiderate!

Lack of communication is a common theme when you hear folks complaining about so-called professionals in our industry.  Even if you have no news, but especially if it's bad news, LET THE CLIENT KNOW.

Where was the communication? Last week we missed a closing...The selling agent, the sellers, and selling attorney was there...Our buyer, and our buyer's attorney were not. Something was lost in communication between the two attorneys!

That is unconscionable Connie.  I would be all over that agent.

What does the contract say???

You were right to activate the listing. 

Just because it is an estate and that the realtor is a close family friend, doesn't mean that you can keep the seller in the dark.  There are things that NEED and require explanation.  This is one of them, very frustrating.  But we do learn what we don't want to do in our own business when these little lessons come up!  Thank you for sharing.

Sounds like a smart move Connie. There are so many shady lenders out there today. They tell you everything is in order, they just need a little more time.....blah, blah, blah. Then in the end, whammo: Can't close the deal.

Sounds like poor communication in a nutshell to me. Regardless of all the other nuances you outline, it's best and most professional to pick up the phone, and explain. And, if you can't explain, you tell the customer that, and then start digging for answers.  Hopefully, your Realtor had kept a finger on the pulse of the transaction, and should be able to ask the right questions.

Good for you.

Oh Connie, not again. What is with those lenders and agents up there? I sure hope you get a straight answer and it all works out well with a closing as planned.

Connie - yes, I communicated almost every day. I felt awful keeping the seller waiting, yet our contract stated we had to keep going. 

So true Connie. Communication is critical in times like that. So many things can happen with additional conditions from the underwriter, even between loan docs and funding. Truly a roller coaster.