Did you ever notice that if you go to see a doctor, he or she starts talking in acronyms or "medicalspeak", using words that you have never used in your everyday language? Do you get lost soon after, "tell me about your symptoms"?
Well, the same thing can often happen to your real estate clients when you start throwing words around like "concessions", "pre-approval", "contingencies"....!
Pay attention to your clients, because if they start to get that glazed over look, they may not TELL YOU that they don't understand, but you could lose an opportunity to not only educate, but keep them as a client for more than just one transaction!
I find myself still learning the real estate vernacular and adding to it almost daily. It feels wonderful to be a guide, not only through the house hunting maze, but through the copious amounts of verbiage that could stop a moose in his tracks.
The next time you're casually throwing out real estate terms, loan language or other words that are so familiar to us, then, step back, listen to yourself and think about what it would be like to hear all of these "new" words for the first time. It will give you some perspective and allow you to see the whole experience through a new client's eyes.
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