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Mistakes I made as a new agent

By
Services for Real Estate Pros with Marte Cliff Copywriting

As a new agent back in the 80's I made plenty of mistakes.

I thought I'd list the top four, in hopes of helping today's new agents avoid them:

Mistake # 1 - and this was a BIG one - not following up and staying in touch with customers and clients after their transactions closed.

Those files went into a drawer and the people were forgotten. What a waste!!

Mistake # 2 - Never asking for feedback - AKA Testimonials. While it's true that we didn't have the Internet and a place to post those testimonials, they could have gone into our listing presentations.

Mistake #3 - Thinking that prospecting meant sending only one letter. Those of us who bothered to write generally only wrote to absentee owners - and then we sent just one letter. Eventually I started writing again every few months, and once in a while followed up with a phone call.

Since no one else was doing even that much, those phone calls often resulted in a listing.

Mistake #4 - Sending really lame, awful prospecting letters. I knew only what I had learned in college - to always address people by their names, spelled correctly, and to never, ever, begin a letter with "I" or "We."

But I had no clue about how to immediately capture their interest and entice them to read the whole letter.

Many of my early letters began with "County records show that you are the owner of..." Ugh, awful... but at that point I didn't know any better. I didn't know how bad those letters were until later, when I started studying about marketing.

So now...

Now that the Internet has invaded real estate, new agents have even MORE opportunities to make mistakes.

So I'm hoping that you'll share some of your own early mistakes. Then I'll post a link to this blog post on my New agents' website.

Perhaps our combined experiences will help someone new avoid some of our early errors.

 

Comments(60)

Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Marte oh yes lots of mistakes were made by this one way back in the 80's. The business was so different back them and has evolved so much over the year. As we all have LOL!

Mar 04, 2014 01:50 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Anna - SO much was different.

My first broker wanted us to stay off the phone - especially if a client or prospect was in another town. Long distance charges were a big issue. If we needed to tell someone something we were to write a letter and put it in the mail.

Mar 04, 2014 02:12 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

Thinking markets don't change. That would be my first mistake, and not being able to adapt to the change. When the 1986 tax reform act hit, I thought my world as I had known it for 8 years was over.

Mar 04, 2014 02:57 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Elizabeth - change is the one constant in life, and we either adapt or fall behind.

People who are failing all too often say "Because that's the way we've always done it."

Mar 04, 2014 03:46 AM
Laura Andersen
Keller Williams Realty Partners ~ 678.462.1191 agentandersen@gmail.com - Woodstock, GA
A HomeSOLD Name (678)462-1191 Woodstock, Georgia

We have ALL been there!  That's why it's so important to remember to help out when you can with the newbies in the office. 

Mar 04, 2014 05:37 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Laura - Yes, but as you know - not all agents are willing to help the people they see as competitors!

Mar 04, 2014 05:47 AM
Jeff Jensen
The Federal Savings Bank/Lending in 50 states - Greenwich, CT

All those mistakes our easily made.  Our Shark Feeding program keeps agents on track with their business plans.  We offer it to referral partners at no cost.

Mar 04, 2014 06:58 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Jeff - "Shark Feeding" - that sounds interesting!

Mar 04, 2014 07:10 AM
Dena Stevens
Rocky Mountain Realty - Canon City, CO
Putting The Real Into Realtor Since 2004

Where were you 10 years ago when I needed you? Excellent article!

Mar 04, 2014 12:02 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Dena - Ten years ago I would have been no help. I had sold the agency, was still licensed there, and hating every minute of it. Here's a hint - if you sell out, don't stay!

Mar 04, 2014 12:15 PM
Pat McCormick
Long and Foster Manassas - Manassas, VA

Marte - It's so easy to lose focus and either forget clients or let time slip away.  Explicitly asking for feedback makes so much sense.  Thanks!

Mar 05, 2014 05:07 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Pat - It does, and so does staying in touch regularly.

Mar 05, 2014 07:24 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Marte, I have been guilty of all of these, and sometimes continue to make some of these mistakes.

Mar 15, 2014 02:10 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Bob - So who wants to be perfect all the time?

Mar 15, 2014 03:43 PM
Tracy Oliva
West USA Realty - Arizona - Fountain Hills, AZ
The Oliva Team Arizona Agents

Good Afternoon:   This is some great Info,  keep up the good work and good luck with your business,  E

Mar 16, 2014 11:30 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Thanks Ed & Tracy - The best of success to you as well.

Mar 16, 2014 12:52 PM
Anna Hatridge
R Gilliam Real Estate LLC - Farmington, MO
Missouri Realtor with R Gilliam Real Estate LLC

#2 has been a struggle for me personally, so that is the one I am focused on this year.  Thank you for the reminder.

Apr 02, 2016 10:35 PM
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

Marte Cliff As I read down your list, it was not difficult for me to remember making these errors. Even now, I diligently focus on avoiding them.

Apr 03, 2016 12:15 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Anna Hatridge You found an oldie! I agree that asking for testimonials is difficult, but back when I was an agent I did find an easier way. Strangely enough, my last week's newsletter was all about feedback, and how to get testimonials without asking for them up front. You can read it here: http://ymlp.com/zyDmzK

Apr 03, 2016 01:35 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Sandy Padula and Norm Padula, JD, GRI Those things are pretty basic, but my first brokers either didn't know them or didn't bother to teach them. 

Apr 03, 2016 01:38 AM