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Broker Reciprocity Gives Me Permission to Display All Active Listings

By
Real Estate Broker/Owner with Franklin Homes Realty LLC

Broker Reciprocity Gives Agents Permission to Display All ListingsThis morning I received a phone call from a local real estate agent. Her client had contacted her about two of my condo listings and she was hoping to get in to see them. I was perplexed because I don't have any condo listings right now.

I quickly referred to our MLS to see that the condos in this development were already under contract. Our MLS requires they remain in active listings until all contingencies have been satisfied.

It appears this buyer has been using my website. When she contacted her agent, she told the agent I had three listings in that development. Maybe the agent was thinking they were three listings other than what appeared in the MLS. Whatever the case, the agent didn't realize the listings on my website aren't all mine. They are a feed directly from our MLS. This is referred to as Broker Reciprocity.

I was surprised that an agent of 11 years who has also been a broker for 8 of those years, didn't recognize that I could have listings on my site that aren't mine. I quickly looked up her website to see what she's doing. And lo and behold, she doesn't have a website.

Since this isn't the first time this has happened with an agent, I'd like to explain a simple thing called Broker Reciprocity. Broker Reciprocity means that brokerages (the companies who actually hold the listings) have given permission to other agents and brokerages to display their listings. This is how listings also appear on ZT&R. Broker reciprocity gives me permission to display all active listings.

In Tennessee, when a house is listed for sale, the real estate agent has the option to syndicate a home listing or not. The vast majority of agents will syndicate listings to get their clients the most on-line exposure as possible. That syndication provides me with the permission I need from these agents and their brokerages to have their listings on my website.

If you are an agent, you should be aware of this. It's kind of embarrassing when you call another agent to see a listing they don't actually have listed. It makes you appear incompetent. You should have already known that I didn't have any listings in that development by searching the MLS.

If you are a consumer, be aware that not all the listings on my site are mine. That doesn't mean I can't help you, I can. It's better to have your own representation than calling the listing agent anyway.

Broker reciprocity gives me permission to display all active listings.

Posted by
Tammie White, Managing Broker/Owner
CLHMS, CRS, GRI, SFR
Franklin Homes Realty LLC
Franklin, TN
(615) 495-0752 
GET REAL. GET LOCAL.
 
This posting with the content written here and photographs displayed are the intellectual property and opinions of Tammie White of Franklin Homes Realty LLC. Any party who uses this material without the written permission of Tammie White is subject to copyright infringement and possible lawsuit.

Comments(20)

Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

Tammie: That is odd that an agent would make that mistake. Maybe that agent was not part of the MLS especially if she didn't even have her own website? I've had buyers call me thinking I am the listing agent, that's almost a normal occurrence. 

Mar 05, 2014 07:39 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Tammie,

What a funny story.  When the IDX first came on the scene, we stepped to help the agent who found us our home in Napa to help her as her partner skipped town.  She needed us as broker/agent to help with issues, et.  We encouraged her to sign up for the IDX and reciprocate.  At that time one of the big boxes would not reciprocate turning their noses up, because they felt they could sell everything themselves.

We engineered a radio campaign talking about a listing and telling everyone, view every listing on our site...One of the sellers who listed with the big box walked in to the office, and wanted to speak to someone in charge.  He said to me "my lisiting is not on your site!", and we told him, his agency did not want to reciprocate...he went across the street canceled his listing and signed with us.  That was a long time ago!

Where has this agent been in the last 12 years?

A

Mar 05, 2014 08:03 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Tammie, And without that Broker Reciprocity I wouldn't have much reason to have our WP site.  Those listings are the draw for what buyers want, and making it easy for them to search them is our goal.

Mar 05, 2014 08:16 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Hella - This is the second time this has happened in the last month. No this agent is part of our MLS. I know her personally. I was shocked to see she doesn't have a website or didn't know how Broker Reciprocity worked.

Alexandra - I couldn't believe it. I was embarrassed for her that she didn't even bother to check the MLS before she called me. Instead, she just took her client's word for it and picked up the phone. I wonder if she confessed to her client that she didn't understand how Broker Reciprocity worked.

Bliz - I am with you 100%. There really wouldn't be a reason for a website if we didn't have the ability to show listings.

Mar 05, 2014 09:38 AM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

I don't understand how she could not have known.  I would think she probably is not internet savvy either.

Mar 05, 2014 10:40 AM
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566

That is a subject that needs explanation and you did this explanation very well.

Mar 05, 2014 11:51 AM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Yikes, I have the same question as Ron and Alexandria, where has this agent been for the past 12 years?

Mar 05, 2014 12:25 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Tammie. This is so bizarre. Hard to believe this "experienced" person was so far off. Oh well?

Mar 05, 2014 08:10 PM
Rob Lang
At Home Kansas - Shawnee, KS
Local Expert in NE Central Kansas Real Estate Home

Hi Tammie,

Great blog!  Here in Kansas, Broker reciprocity gives agents permission to display all "Active" listings.  We are not allowed to display expired, SOLD, withdrawn, etc. listings.  Maybe that is what you meant but if in TN you are able to display "all" listings, that is very interesting.

Thanks again!

Rob

Mar 05, 2014 10:18 PM
Shannon Milligan, Richmond VA Real Estate Agent/Associate Broker
RVA Home Team - Richmond, VA
RVA Home Team - Winning with Integrity.

Interesting that the agent didn't know that! In our MLS we have to change the status from Active to Pending and then Sold. And we only have so many days to do it before we can be fined.

Mar 05, 2014 11:41 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Evelyn - I'm amazed at what agents don't know these days.

Cheryl - I've written on this subject before.

Rebecca - Ya got me.

Sheila - Agreed.

Rob - I only meant active listings; sold, expireds and withdrawns don't appear on our sites.

Shannon - That's how our system works as well but sales contingent upon inspection, financing or sale of home stay in active listings until all the contingencies have been satisfied. Then the listing agent moves them into pending. When that happens, those listings are no longer visible in the MLS or our websites.

Mar 05, 2014 11:59 PM
Randy Shamburger
Movement Mortgage - Greenville, SC
FHA, VA, USDA and Conventional Mortgage Expert

Excellent post, thanks for sharing.

Have a Big day,

Randy

Mar 06, 2014 01:01 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Tammie,  We hear of this happening a lot. Not usually with other agents/brokers but with consumers.  I get calls from consumers asking about my listings. Many consumers want to connect with the listing agent ... for many reasons that will not serve them.

Mar 06, 2014 03:51 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Randy - Thanks for stopping by.

Kathleen - I regularly get calls from buyers. I expect that but I've gotten two calls in the last month from buyer's agents thinking the listing on my site was mine. One agent even went so far as saying that she Googled the actual home address and my site was the one that popped up. She assumed it was my listing. She was a little embarrassed that she hadn't gone directly to the MLS.

Mar 06, 2014 04:23 AM
Jeff Fritzson: Frisco Real Estate Pro
Jeff Fritzson Real Estate, Ebby Halliday Realtors - Frisco, TX
Your Success is My Focus!

HI Tammie - well having people think you have more listings than you do is not a bad thing but agents should certainly know better. As you said earlier I am also amazed at what some agents don't know.

Mar 06, 2014 04:39 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Jeff - It's all those listings that get my phone to ring.

Mar 06, 2014 07:15 AM
Sheila Newton Team Anderson & Greenville SC
Berkshire Hathaway HomeServices - C. Dan Joyner - Anderson, SC
Selling the Upstate since 1989

How on earth can you be an agent now days and NOT have a website? OMG!

Mar 06, 2014 12:29 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Sheila - I was shocked. It explains why she didn't understand how Broker Reciprocity works.

Mar 06, 2014 12:55 PM
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

Hi Tammie-what part didn't she understand? Hello! Can you imagine what else she doesn't know about and she is someones broker!

Mar 07, 2014 08:33 PM
Jeff Fisher
PureWest Real Estate - Whitefish, MT
PUREWEST REAL ESTATE/Christies

Great post and way to represent those listings that perhaps another agent had no clue about. Go get those clients and sell houses!

Mar 07, 2014 09:48 PM