Special offer

De-personalizing "DE-PERSONALIZATION"

By
Home Stager with Owner, The Refreshed Home White Plains NY

"What do you know about Staging?" is how I begin my Home Staging workshops.

After a moment of hesitation, someone will tentatively offer- 'de-personalize, de-clutter'.

My next question-"OK, why?"- elicits a few responses that start off strong, parroting some more buzz words, but trail off, ending as questions.

Popular media explains it's so a buyer can more easily see themselves in the space. Vanilla, un-offensive and palatable. Not un-true, but then why does the topic of Home Staging [still] incite such pushback, even rage? Written almost 2 years ago, I find the comments from a NYT article "Ruthless Came the Stager" to still be indicative of the misconceptions of many (mine is #50-ish, Marie from White Plains).

As so cleverly illustrated in Gary Larsens' infamous "Ginger" cartoon, we hear what we want to hear, what we deem important. Amateur Stagers know to say 'de-personalize', but don't get what sellers "hear": You think I'm a slob, that I have bad taste and my kids are ugly.

With millions of dollars of Staged (and sold!) properties behind me, The Refreshed Home knows the key to a successful Staging experience is to first address, then drill down past the icky, messy negative brain-stuff, and look at the logical, DE-PERSONALIZED rationale of de-personalizing your Westchester County property before you sell.

Understand first being immediately drawn to color and light is a prehistoric survival skill, we're just hard-wired that way. Also remember Buyers are inherently curious people, scared to death about missing the right house, or choosing the wrong one, and look for all the clues they can. Take it from this Westchester County Stager-if your space is too personal:

*They will get distracted. No matter if they love it or hate it, if they're engaged by your stuff, they're not seeing the space, period.

*They could use it against you. If you need to sell your 2 BR coop, why leave family pics of you and your 4 kids out for the world to see? Calendars with appointments, even books in your bookcase will tell your story to whoever comes to your house. Your copy of "Living with(fill in a serious health issue)" might have been purchased to help support a friend, but could lead them to believe you need to sell, leading them to throw you a lowball offer.

*Security. Sometimes even really nice Stagers need to play hardball. Parents, convinced their progeny possess super-talent, and resist removing their photos, or clearing off the fridge. Hunters who choose to showcase their prowess with firearms by keeping dead animals on the walls, even professional diplomas, certificates or uniforms tell a tale.

Bottom line, you never know who will be walking through your house. Do you really want strangers to know the name of your 7 year-old's soccer team? That you may have guns in the house? Or what information you might have professional access to?

Getting your Westchester County property ready for market is a uniquely personal process that goes way beyond the aesthetics....OR 'de-personalizing'. It's a business move, and you need a strategy; The Refreshed Home knows experience matters and kindness counts as much as results. No matter if your current listing is under-performing, or you're planning for next year: talk to me today about how we can get your house noticed, and SOLD!

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Our spaces affect us profoundly...and so many other parts in our life fall into place when our spaces and possessions serve us in the best way they can. But getting there is much more than a pursuit of pleasing aesthetics.

 

Decorating and Staging are different, but much of the skill sets overlap, and each creates unique solutions that considers the needs, goals, resources, expectations, hopes and dreams of each client.

Bettering Westchester, Putnam and lower Fairfield counties since 1981, The Refreshed Home works collaboratively, and brings a thoughtful approach to the creative process. Proud to make a difference, as well as make a living. Offering specialty services such as remote and buyer consults, listing photo/video styling, guided and accompanied shopping, and accessory rental. We get in, get out, and you get on with your life.  Talk to me TODAY about how we can better your space!

  

                    

 

Marie Graham ASP, IAHSP, IDS Your Stager With A Mission!

QUESTIONS? Don't hesitate!! 914.607.2895 

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Comments (14)

Bryan Beckstead, KOmKards, Care-Connect-Communicate, on auto pilot, 24/7.
Start MAXIMIZING the Internet.... Kommunicon.com - Priceville, ON
Become a KOmKard owner today,

Great post, if  anyone wants to REALLY sell their house, they want , need to have every advantage on their side , staging is one of the those no brainier advantages. 

Apr 13, 2014 02:39 AM
marti garaughty
garaughty.com - Montreal, QC
a highly caffeinated creative type...

garaughty, abstract art, graphic design, WordPress consultant

Apr 13, 2014 02:49 AM
zeta cross
Smart Green Realty - Philadelphia, PA
Getting Greener Makes Your home worth more!

So True Marie. Neutral and empty is the mantra. A cute kids' room can make a childless person feel bad--or just that they have to paint. Personalized rooms are a hurdle that buyers must get past. Young people don't want mom's or granny's house. Stuff makes rooms look smaller. Staging sells houses for more money. We see it every day! If you can't stage, get house very very clean with very minimal furniture.

Apr 13, 2014 02:53 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Marie- good to see you!  You are right on with this post.  We, and that includes agents, need to be able to explain why to our sellers, and not just go in and say to depersonalize.  

Apr 13, 2014 02:56 AM
Marie Graham
Owner, The Refreshed Home White Plains NY - White Plains, NY
Westchester County Interior Decorator, Home Stager

Thanks Bryan! It's only a no-brainer if it makes sense, and someone can put money in their pocket because of something you've said or done...otherwise you're just someone trying to sell someone something.

Marti! Chocolate Chip>my favorite! :)

Hi Zeta-you're right, sellers have to think like buyers!

KATHY! Thanks you, it's good to be seen! Have missed my pals (as well as the ability to complete a creative writing endevor!)

Apr 13, 2014 03:09 AM
Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Colorado Living!

Marie,  Very good advice.  I just had to talk a client into removing his trophy animal heads from the walls.  that was fun!

Apr 13, 2014 04:57 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Marie - great post. Sellers do need to imagine being the buyers and walking in for the first time. That's what I tell them all the time.....and if they take it on they begin to see what needs to happen and get excited about it as well.

Apr 13, 2014 06:24 AM
Marie Graham
Owner, The Refreshed Home White Plains NY - White Plains, NY
Westchester County Interior Decorator, Home Stager

Belinda! Sellers need to remember it's about the buyer and their dreams.

Anna-LOVE those ah-ha momentS!

Apr 13, 2014 12:17 PM
Bette Gottwald
UNITED REAL ESTATE | Central PA - Mechanicsburg, PA
"Bet"on Central PA Real Estate!

Very good post with several great pointers Marie.  All the clutter, in my opinion, is merely an advertisement about the Seller.  In a few instances, my older Sellers had lazy susans full of medications out in the open, and I was able to get it through their heads Buyers may think they are anxious to sell because of a serious illness.  Sometimes we need to be a little harsh with them.

Apr 13, 2014 12:21 PM
Kathy Sheehan
Bay Equity, LLC 770-634-4021 - Atlanta, GA
Senior Loan Officer

Marie, this is great information.  You always want the buyer to visualize their family in the home.

Apr 13, 2014 12:24 PM
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging Consultations that Sell Portland Homes"

Marie your post gives all the right reasons for sellers to depersonalize before listing their home.  Why give buyers an advantage in knowing more about you?  I've worked with quite a few doctors and although their medical degrees look great displayed in the study, why let buyers know what your profession is?  Or what your kids look like, or where they go to school?  No way!

Apr 13, 2014 01:22 PM
Julia Maher
Nestings: Connecticut Home Staging and Model Homes - Fairfield, CT
Connecticut Home Stager

Bingo!  These trigger words need to be changed ("depersonalization") - they can be inflammatory.  That said, a fave agent I work with frequently told me that one of our clients told her I went from being "tacky" (who, ME???) to her hero!  Why?  They followed (some of) my suggestions, and their house sold in five weeks - after previously being on the market twice.  This client pushed back on all of my suggestions. 

Apr 14, 2014 04:11 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

The depersonalizing needs to begin with the sellers.  They need to NOT take the suggestions, advice and counsel of the experienced home stager personally.  No one goes into a home to bash it. But I feel many people are so overly personal these days, just ready to lash out.  Depersonalizing begins with the person, IMHO.  You are only there to assist, and you are good at your job!

Apr 14, 2014 04:51 AM
Nick T Pappas
Assoc. Broker ABR, CRS, SFR, e-Pro, @Homes Realty Group, Broker/Providence Property Mgmnt, LLC Huntsville AL - Huntsville, AL
Madison & Huntsville Alabama Real Estate Resource

Marie, yes, the buzz words we know and some basics, but you are the person to listen to.  Sometimes there is no getting through to a "but, I still have to live here attitude".

May 27, 2014 08:38 AM