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My days of helping challenged buyers may be coming to an end.......

By
Real Estate Broker/Owner with Metro Life Homes RS-78439 / BRE #01708344

My days of helping challenged buyers may be coming to an end.......

Throughout my career, I've always had a soft spot for first time buyers or buyers who are seeking a home in a challenging market.

We all know what it's like to want to buy a home with little down payment in an upward market.  Cash and conventional buyers usually have the priority and FHA or buyers with 5% or less down payment tend to go to the bottom of the pile in a multiple offer environment.

That has never stopped me in the past.  I've always been turbo-charged with both the challenge and the empathy of trying to help people enter the homeowner's market when they don't have a boatload of money.

I think that probably stems from the fact that my family never really had a lot of money, and I feel it's only right to help those that want a fair shake at living the dream.

It's been almost 10 years for me now, and that may be coming to an end, or at minimum, a different outlook.

I've helped MANY buyers get their first home.  Some of them took 30 or 40 plus offers, dozens and dozens of home viewings, hundreds of hours of communication and even years of never giving up, but I did it.  And I'm very proud of those clients who are homeowners now because of the hard work.

But in recent years, it seems that there is not much appreciation for that hard work.  For example, I've taken on clients that most agents would not because it was going to be difficult to get them in.  And then what seems to happen is the communication all of a sudden stops.  And I've found that usually means a hidden agenda - i.e. - they've decided to romance the listing agent and play upon their greed to get an accepted offer, or a "friend of a friend" enters the picture and pursuades them to take a different, shady route, etc.

Most of these buyers do not have a clue as to the type of accomplished agent I am, my accolades, my ethics, my education and resources, and how fortunate they are to be working with someone like me.  I'm not saying that I'm the only agent on the planet with this mix.  There are many.  But we are the minority as the bulk of the real estate agent market are part-time and/or tend to end up wherever the wind blows.

So, with that being said, I think I can truly say that I've done my deed.  I've helped many challenged buyers become homeowners.  I've paid my dues.

At minimum, should I decide to use my resourcefulness, expertise and education to help any similar kind of buyers, it will have to be with a buyer-broker agreement.  Period.  If any buyers are uncomfortable with that, they'll have to go and find another agent that doesn't have enough respect for themselves to work under an open window of being taken advantage of.  The relationship, as in most, must be based on mutual respect.

This blog post serves many purposes.  For one, it's obvious that it is a venting channel for me.  I just needed to get this off of my chest.  But also, if you are a buyer out there that fits this profile, take heed.  Appreciate the time and effort of a good, qualified, resourceful, seasoned agent should you be fortunate enough to work with one.  They are the difference between becoming a successful homeowner and a statistic.  They are the difference between becoming a homeowner with positive energy for your family and ending up in a lawsuit because they fly by the seat of their pants.  They are the difference between meeting your financial goals, and ending up paying tens of thousands of dollars for things that a seasoned agent knows to watch out for.

So as the market continues to become more internet based with sites like RedFin, Zillow, Trulia, and hundreds of others joining the bandwagon who think technological automation is the key for buyers, I will be headed in another direction.  My value as a real estate professional goes leaps and bounds beyond just being someone to open the door for people.  The more the internet sites attempt to create what "seems" like empowerment for the buyer or seller, the more it seems to create a perspective of the real estate agent being more of a "disposable" commodity.  And for those who know the residential real estate market well, nothing could be further from the truth.  For example, I see more and more online capacity being created for people to track and monitor their health treatments.  You can see your history, you can view diagnosis, etc.  But does that mean that your physician is no longer necessary?  When your ill, do you trust the internet to treat you and heal you?  Or do you feel more comfortable having a qualified professional help find the solution for you?  I've been officially around enough to be able to call myself a practicioner.  I take pride in being able to look someone straight in the eye and tell them "you're in good hands".

I officially remove myself from any type of prostitution ring.  If you are a buyer or seller willing to delve into that prostitution ring of agents who will say or do anything to get a paycheck, then take heed in my statement, and know the meaning of the phrase "you get what you pay for".

As in life in general, be appreciative.  Be thankful.  Live your life on a path of positive energy.  Be respectful of those people and the environment around you.  It will come back to you ten fold in the form of positive energy and peace.

Choose the route that through smoke and mirrors appears to be the magic bullet, and/or if it involves having to throw someone else under the bus, then take heed in the statement that I'll never forget hearing at a conference regarding that from the founder of Keller Williams, Gary Keller:  "You're gonna' get yours......"

Much Peace, Love, and Prosperity,

The Ralphster

Ralph Gorgoglione


Los Angeles Homes For Sale

Los Angeles Condos For Sale

Los Angeles Townhomes For Sale

 

Comments(57)

Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

#34 and #37 Doug & Michael are making good sense. A Real Estate agent is not a non-profit operation...is my two cents...good posting

Apr 13, 2014 11:08 PM
Jim Sinnott
Bedard Realty - North Attleboro, MA
Realtor, GRI Licensed in MA and RI

Working without a contract was the first lesson I learned in RE, I got screwed because I did not have one with one of my early buyers. Now, I have all buyers sign one, even if they are familiy!

Apr 13, 2014 11:17 PM
Jeffrey DiMuria 321.223.6253 Waves Realty
Waves Realty - Melbourne, FL
Florida Space Coast Homes

Ralph...the beauty of this business is...when you get good enough you get to choose who you work with. I choose to work with those who listen to me...no matter what the price range or type of buyer...simple.

Apr 14, 2014 12:30 AM
Ben Yost - 303-587-4297
First Time Home Buyer, Mortgage Rates, Pre-Approval - Denver, CO
FHA, VA, Conventional - Mortgage Loans in De

Sad but True! It's always the ones you do the most for that appreciate it the least!

Apr 14, 2014 01:06 AM
Jerry Newman
Brown Realty, 210-789-4216, - San Antonio, TX
Texas REALTOR, San Antonio Military Relocation

Ralph, Buyer Loyalty has always been an issue, even with a signed Buyer's Rep Agreement. I totally understand your frustration, and commend you on your decision to be more selective. I am beginning to do the same thing.

Apr 14, 2014 01:47 AM
Brad Lauritzen
Santiago Financial, Inc. - Riverside, CA
Manufactured & Mobile Home Lending

As a loan officer I've also enjoyed working with first time homebuyers because they are the most grafity for our efforts when the loan closes....but you definetly have a good point.

Apr 14, 2014 01:48 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Ralph there does come a time when it's time to hang up that other shingle - per so. I work with clients that are serious about buying or selling and also are loyal as I am to them. I see no need to work ridiculous hours for folks that aren't committed to me as their professional broker. And I can usually spot the time wasters or lurkers early on. I had one last week and I just knew it wasn't going anywhere. It didn't because I chose out.

Apr 14, 2014 02:53 AM
David Noce
Annapolis, MD
Professionalism and Dedication to my clients

Thanks for sharing this with us. That was extremely well written. Always keep your head up.

Apr 14, 2014 03:02 AM
Than Maynard
Coldwell Banker Heart of Oklahoma - Purcell, OK
Broker - Licensed to List & Sell - 405-990-8862

The "Me first" mentality has invaded every aspect of life. The part timers and shady agents have no problem horning in at the last second to steal a customer.

We just spent weeks with a customer, emailing, showing, etc etc. We did a repeat showing on a foreclosure property we have listed and they decided to write and offer. The buyer provided all the information and wanted it emailed for signatures. First thing the next morning we get an offer from this buyer through another agent. This agent has NEVER shown the property.

Apr 14, 2014 03:31 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

A truer post was never written . . . until now!  I totally agree with you Ralph, and understand the frustrations.  I, too, feel the pulse of the buyers and it's palpatible.  I appreciate and respect your professionalism.

Apr 14, 2014 04:46 AM
Jason Potrzeba
Home Loan Investment Bank - Warwick, RI
Senior Account Executive

You didn't mention Karma. It sounds like you have nothing to worry about and buyers should feel fortunate to work with you.

Apr 14, 2014 06:15 AM
Robert Vegas Bob Swetz
Las Vegas, NV

 WOW Ralph ... Great post, congrats on the feature and also featured to the group:

EXPRESS WITH WORDS AT ACTIVERAIN

VB 

Apr 14, 2014 06:20 AM
Bryan Kerrigan
Redfin - Silver Spring, MD
TRUST + COMMITMENT + SERVICE

Dear Ralphster,

Good for you buddy!  While I'm realtively new in this business, I would not work with any buyer unless they sign a Buer Broker Agreement and it has not seemed to be an issue at all to have them do so.

Apr 14, 2014 06:38 AM
Lanre-"THE REAL ESTATE FARMER" Folayan
Samson Properties - Bowie, MD
I don't make promises.I deliver results.SOLD HOMES

Yeah I agree with you 100%. I've had many bad past experiences too now that I am no longer wasting my time with people showing them 100+ houses. If you can't find the house you want after looking at max 10 houses,then you are not ready to buy a house. My time and money is not to be wasted on people who don't know what they want.

Apr 14, 2014 08:47 AM
John Spangler
San Dimas, CA

Nailed it.

 

Apr 14, 2014 11:39 AM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

My early years in real estate seem to have been devoted to the proverbial "first time buyer."  And, then I migrated on to the move-up buyers, and more upscale home selling.  It definitely seemed easier to represent those who had gone through the homebuying experience before.  And many of the well qualified upper end buyers, were much easier to close than the struggling search for every penny first buyers. BUT, still, there is so much joy received from seeing the faces of those younger first time buyers when they are able to obtain their first homes.

Apr 14, 2014 11:52 AM
Erin Bates
CMG Financial and Expansion Marketing Services - Aurora, CO

I admire your willingness to put it all out there. Doesn't it seem like there is not much loyalty anymore? You go out of your way to help someone, someone that others may turn down, and then they just disappear. It baffles my mind. You owe it to yourself to attract and work with clients who will appreciate you - whether they are in need of some extra hand holding or not, you deserve to be seen for what and who you are! Godspeed. 

Apr 14, 2014 01:17 PM
Rob Spinosa
US Bank - Larkspur, CA
Mortgage Loan Originator, Marin County
  • Some will wear a custom fitted suit.
  • Some will do their best to find a nice suit off the rack.
  • Some will wear an ill-fitting suit and not know it.
  • Some will never get out of their pajamas.

There is a market for each.  Good for you for refining yours, Ralph.

Apr 14, 2014 02:05 PM
Roseanne Campagna
John L. Scott RE Maple Valley, WA - Maple Valley, WA
Kent/DesMoines/Blk Diamond/Renton/Maple Valley, WA

Yes, yes, yes, the sideways look after the initial contact can usually mean a hidden agenda, or a previous negative experience with someone else. I am getting better at recognizing this and do a little more info gathering. Always present a buyer agency agreement.

Apr 20, 2014 06:17 AM
Dana Hollish Hill
Hollish Hill Group, JPAR Stellar Living - Bethesda, MD
REALTOR * Broker * Coach

First of all, thank you for sharing this blog. Although you call it venting, it is the kind of honesty that few feel comfortable sharing online and I'm proud that I'm part of a group that you felt comfortable opening up to about this very pervasive problem that we are all experiencing. 

I think the buyer brokerage agreement is a great tool, and should be mandatory in every state. Not sure why it's not. 

After being burned, it's hard to remember that there are a lot of people out there who do and will respect the work you do and it's important for us as agents to develop our skills in determining who they are from the first meeting. It's a challenge, but when you find a challenged buyer who needs and respoects your assistance, it is very rewarding to see them move into a great home. 

May 23, 2014 12:44 AM