On Wednesday, I received a call from a woman moving to our area. I was with a client writing an offer and, of course, I let the call go to voice mail. After completing the offer and sending my client on his way, I returned the call. This time my call went to the woman's voice mail. My first thought was that she'd already connected with another agent. I left a message.
Yesterday, that woman returned my call to tell me that she had connected with another agent. She went on to say that this agent had a large team and 5 buyer's agents working for him. He seemed very knowledgeable about the area but he was not going to be the agent taking her around. One of his agents would be doing that. This team is currently working with 72 buyers. She asked how many buyers I am working with.
While I am working with several buyers right now, I'm not working with anything like 72. As a matter of fact, 15 is probably my max at one time. Especially, given Franklin's limited inventory.
We talked for a little while and had a very good conversation. It was my opportunity to prove my worth. Today this woman called me and decided to cancel the appointment with the other agent and use me instead. She said it came down to quantity versus quality. While the other agent seemed to be doing a larger quantity of work, she felt that the quality of work that I offered was more important to her.
I was so happy to finally hear these words from a buyer. She recognized that having the largest number of transactions doesn't necessarily make that agent the best one to work with.
Being an out-of-state buyer, she realizes she may not find a home while here and might be forced to writing an offer on a house sight unseen. She liked that I would be available to Skype showings or send videos of possible properties. She wasn't sure she'd get that kind of service from an agent working with so many buyers. This is a real concern for buyers in the Franklin area right now.
Properties are going under contract the first day on the market. Buyers working with agents who have a large volume of clients may not be able to take a buyer out to see a new listing before it goes under contract. I alert buyers the same day new homes come on the market. That way, they can clear their schedule to look at it right away. In this market, that can make all the difference in finding a home.
Only you can decide--do you want quantity or quality?
When you are ready to buy a Franklin TN home, choose the agent who will provide you with the quality you desire. Call Tammie White at (615) 495-0752.
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