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WHAT IS MOST IMPORTANT WHEN YOU MANAGE A TEAM?

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Education & Training with Performance Development Strategies

How do you know if you are an effective manager or team leader?  If you have a team that is performing well, achieving goals, and doing so when you are not there then you are an effective team leader.

I hear people say all the time, "He is a good manager because he gets down and does everything that needs to be done."  Or some say, "He is the hardest worker." While those are good habits they are not the most important. 

If you own a small business and want to grow you need a team.  The team could be employees who are paid a salary or independent contractors.  Regardless, you are responsible for the performance of your team. You have a team because you can not do everything yourself and you want to grow your business and increase sales. That means that you must delegate with confidence. Your team is the extension of your brand.

If you have ever taken a management course you learned about the five functions of management.  Here is a refresher. 

Planning involves establishing and planning the goals of your team. You establish the goals of your business and your brand. You establish the vision, values and align goals and objectives. All of these must be communicated to everyone.

When you Organize you put the processes in place so that you and your team can serve your customers. You develop an internal infrastructure which includes standardized policies and procedures that makes business operation run smoothly.

Staffing involves selecting the right people for your team or your business. It does not matter whether they are paid employees or agents because everyone carries your brand.  Skills and ability are important, however, you must be certain that you select a person that shares your organization’s values and culture. Unfortunately, I know a few brokers that love to talk about the size of their team.  They fail to recognize quality and values.

Motivating your team is arguably the most important function of management since management involves getting results with others. Since you are ultimately responsible you will only be successful if your team succeeds. Engaged teams have engaged leaders. Your job as a manager or leader is to inspire and motivate your team toward the successful achievement of goals.

Finally, a manager measures and evaluates what goes on and the results produced. Measurement, evaluation, and feedback are continuous processes. You need to take corrective actions when things go off course. That might involve changing processes and procedures, readjusting goals and timetables or working with your team to resolve performance and motivation issues.  Retraining some on your team or having more feedback meetings might be necessaryh.

 

Great Leadership

 There are really different sets of skills needed when managing a team.  A Manager does not become competent by knowing all the individual jobs of the team. If you are new at this put a plan together which utilizes the above five functions of management.  Read a similar post on this topic on our website.

 

Learn how we help managers get results with their team.   Free consultation.

 

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PDStrategies.net

Armonk, NY
Port Saint Lucie, FL

(914) 953-4458
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Grant Schneider,
CBC, SPHR, SHRM-SCP*

*Certified Business Coach,
Senior Professional in Human Resources

President, Founder
& Leadership Coach

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Comments (13)

Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Grant, great post for those desiring a team.   It is important to manage, not always do everything.

Apr 21, 2014 12:08 AM
Women of Westchester Working Together
Women of Westchester Working Together - West Harrison, NY
Women helping Women get ahead

Yes, Grant, I agree...the torture test is when you are away/on vacation, and if things can run without you, that is a good sign.  Planning, delegating and motivating are super important.  And, I'm sure most of us can improve in those areas.  - Debbie

Apr 21, 2014 12:39 AM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

The only time there is an "I" in "TEAM" is when you see it written:

Apr 21, 2014 02:06 AM
Hillary Sheperd
Servpro of Scarsdale / Mount Vernon - Scarsdale, NY
Co-Owner ~ Servpro of Scarsdale / Mount Vernon, NY

Grant...love this and it's so good to have your list and goals because i'm hiring a new team member and they jump on board in early May.

Apr 21, 2014 03:26 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Joan - I think many of us have a "loose" team of people so hopefully we remember to engage them.

Debbie - that vacation is the test.  I you come back happy you passed the test.

Roger - I love that sign.  I have know a few that fill that catagory.

Hillary - hope you get a good person.

Apr 21, 2014 05:49 AM
Marshall Enterprises
Marshall Enterprises - Saint Michael, MN
Antiques, Lawn Care, and Trashouts

Your posts are so inspiring.  We work as a team and can implement some of the principles, too.  Thanks, Grant!

Apr 21, 2014 08:02 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Marshall - thanks so much for reading my blogs.  Much success with your team.

Apr 21, 2014 08:46 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Grant, you're words are so wise. It all boils down to responsibility and accountability, mixed in with truth and honesty. A team requires a tower of strength and everyone has to pull their own weight, don't they.

You really know what you're talking about!

Thanks for your wisdom.

Apr 21, 2014 11:58 AM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Grant. Great post and very important list that should be followed by each and every business.

Apr 21, 2014 08:14 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Patricia - I like you tower of strength analogy.  The leader is responsible by developing accountability.

Joe - Yes, Once a owner lets go of the details he or she can grow.

Apr 21, 2014 09:23 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Managing is not for everyone and to do it right you have to expect accountability. It is workif you want to do it right.

Apr 23, 2014 11:38 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Thank you for the post. Good information and inspiration for managers.

Apr 23, 2014 11:45 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Debbie - that is true not everyone is comfortable holding people accountable.

Gita - thanks glad you found it inspiring.

Apr 24, 2014 03:41 AM