Terri in Los Angeles, Ca writes:
I am a first time homebuyer and Jennifer took me through the myriad
of steps, from finding the right home, to securing a mortgage. She
was instrumental in helping me find my condo. We spent almost a
year looking and she took the time to really understand what I was
looking for. She understood my concerns and was very patient with my
ever-changing needs. We explored various areas of town, different
styles and price points. When we walked into the condo that I
ultimately purchased, we both knew this was the right one. She took
me through the offer, the escrow and the closing. I will be forever
grateful for her expertise, support and her honesty.
I have already recommended her to others looking for a home and know
when the time comes to sell this one, she will be my first call.
Buky writes:
I recently purchased my first home in the U.S and therefore was not at all familiar with the home buying process here. I was very fortunate to have Jennifer as my Realtor. She made a usually complex transaction uncomplicated and stress free. Jennifer always went the extra mile and nothing was too much for her. She explained every last detail to me , whether it was going through contracts, discussing mortgages, current market factors and finding the right insurance etc., Jennifer seemed to know about everything. No matter what the question was, she was always well prepared and able to provide me with answers, solutions and alternatives when needed.
Despite my busy work schedule (which sometimes made it challenging to get hold of me) Jennifer was always very diligent and tenacious and would call and leave messages or email me until she was able to reach me. Jennifer always returned my calls promptly - we would often speak at least twice a day to get updates. This was great as I felt well informed and confident that I was in capable hands. She was also flexible enough to meet me on my way to various meetings in order for me to sign documents and would often fit her schedule around mine to make this happen.
I felt that Jennifer really took the time to understand my needs and listened attentively. She didn't show me anything that I actually disliked - all the homes closely matched the criteria I had communicated to her at the outset.
I have purchased homes outside of the US and never thought that the home buying experience could be such a painless one! This is wholly attributable to Jennifer and her professionalism and excellent customer service. She listened to my needs and found me a great place to live and ensured that the moving in process went with ease. No job is beneath Jennifer -she even changed my light bulbs and bought me a new lock for my mail box and supplied the tools to fix the lock! She still contacts me regularly to see how I am settling in to my new home.
I would highly recommend Jennifer not only is she a professional, knowledgeable and highly competent Realtor but she will always do more than she should to ensure that you not only find the right home, but that the process of finding a home, completing the purchase and moving in to your new home is as easy and stress free as possible.
Buky Famosa
Taniya & Joe write:
Jennifer Mann is a friendly, knowledgeable, patient and dedicated real estate agent. During our house hunt, Jennifer helped us explore numerous areas in the San Fernando Valley. She was always well prepared and able to discuss any neighborhood we wanted to explore. After a year long search, she helped us find a home that met all of our needs and wishes. She guided us through the entire process, always ready to offer help and advice. We always felt she had our best interests at heart and would happily work with her in the future.
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