I was just curious what kind of rate of return Real Estate agents expect from their marketing efforts? The reason I ask, I provide Internet leads to real estate agents for what I think is a reasonable rate. I consider it reasonable because I know how much money a real estate agent can make from a closed deal, and I know how many deals a real estate agent can close from my leads, if the real estate agent properly works the leads.

So for example, if I am charging $300 per month for 60 leads per month, and 1 of those leads results in a closing, and the average commission from a closing is say $6000, then that agent is getting a 2000% rate of return... In my personal opinion I think that is a heck of a rate of return...

On the very low end, in a years time, an agent needs to close 1 small deal, resulting in under $4,000 in commission to pay for the years worth of leads. That would be a 0% rate of return.  However, they are not losing any money either. I would think out of 720 leads in a years time, if properly followed up on, ANY real estate agent should get at least 1 deal closed from the leads IF they are working the leads properly.

I know it takes a while to turn the leads into sales, and I think that is probably the biggest challenge with Internet leads. However, once that pipeline is filled, then there is no reason (in my opinion) why an agent shouldn't be closing 2-4 deals per month from those 60 Internet leads, if they are properly followed up on.... There are some agents in my office that are closing 5+ and even 8+ per month from the Internet Leads, yet there are some other agents that can barely close 1 deal from the leads. My best guess as to why there is such a difference between those agents is not the quality of the lead (of course that is always their argument), but the system that the agent has in place for following up with the lead.

The agents that are closing 5+ and 8+ deals per month from the Internet Leads seem to be the agents that have a solid system in place for Internet Lead Followup. They each have different systems, but they have a system. One uses a pre-made system called Home Buyer Scouting Report in conjunction with a telemarketing company called liveoperators for immediate lead follow-up by the telemarketing company, then a continuous campaign through the Home Buyer Scouting Report to keep in touch with the lead until they are ready to be a serious buyer.

The other agent does it the old fashioned way, they call them up, set up an appointment for them to meet at the office, then set them up on an automated home search provided by the MLS. 

Anyway, I was just curios what real estate agents expect out of their marketing efforts (and dollars) for that marketing to be worth it to them. Any input would be greatly appreciated....

 

 

8 Comments on Expected Rate of Return on Marketing Efforts

for the starving ones, like me...pretty close to zero dollars in market if we could. I know it's tough without costs, but prospecting seems to be the #1 way to have a no cost marketing.

03/25/2008 02:02 PM by Johnny Huang, MBA Realtor (Keller Williams Realty East Bay)


I honestly dont believe in purchasing real estate leads. If you can get leads on your site then their is no reason I cant pump that same $3600 into my own site and gain valuable leads of people wanting to be in that area and taking the time to fill out my form and possibly being a more bona fide lead and not just contact information. Everyone is out there to make a dime and honestly lead generation is just that. While if you close a deal the money you shelled out over time makes sense, but where is the cost per item of work that is being done to cultivate those leads? Im sure that alone if I am trying to take 720 leads and make a few of them stick, Im sure I worked some hours which cost me more then just $300. Of course that is just my opinion

03/25/2008 02:03 PM by Orlando & Lake Mary Real Estate Expert, Heather Joubran (RE/MAX Central Realty)


I have used Homes.com lead generation and ZIP is what came from that. I was very disappointed and spent $150 for 2 months of nothing. I do not receive leads from my company now and the market is slow as well as we all are having to watch our pennies.  I work a lot for my clients and hope that the service I give is enough for a referral, that is my lead generation at this point.

If I had 60 leads a month I would find that hard to believe that many people are serious in the process. But that is just from the experience that I have had. I have been with a company that had lead generations and the ones that I received we renters, did not qualify or did not really want to buy.

03/25/2008 02:10 PM by Jodi Davis (The Realty Marketplace)


I agree with you in part Heather, if you have a website, and know what you are doing, then you could take that same money and generate the same or even more leads than you are getting with a service like mine... however, not all agents know what they are doing, and not all agents really have the time, or want to take the time to learn how to do it... Many agents would rather take that time to close the leads they do get instead of using that time to generate the lead in the first place....plus, there are A LOT of scams out there, that will promise to do great things to your website, but not many of them come through... most of the agents in my office come up to me asking me about these various services that different companies are offering, and I have yet to see one legitmate one...

So if you truely know what you are doing, then you don't need to hire someone like myself...however, if you don't know what you are doing... I think you will end up spending a lot more money trying to figure it out yourself, then eventually give up on it... again that is just my opinion...

03/25/2008 02:17 PM by Christopher Lotte (eRealtySuccess)


You are right Jodi, out of those 60 leads, not all of those 60 leads are serious buyers... you get a lot of bogus info, just looking, nosey neighbors etc... however, once you filter through the bad ones, there are definitely some good ones that do need the assistance of a real estate agent like yourself to find a home... the key is powering through the bad ones and finding the good ones...

Plus, there are what I call "Second Chance Leads" that initially registered with bogus information just to get through, but they use your IDX to do their home search anonymously for several months... then out of the blue you get a call, email, or property inquiry from someone who you have no idea who it is, and that is because they registered a long time ago, with bogus info, but now they are ready to buy...

03/25/2008 02:22 PM by Christopher Lotte (eRealtySuccess)


I agree you have to put your money some where, I dont do my website myself and wouldnt want to spend my time doing that either, but rather pump the money into a top notch web company and one that does SEO, but everyone has a price point and yours maybe a more valid one for some and not for others. I honestly think anything that charge $300 a month up front isnt producing top notch leads, but a bag full of information. It's kind of a churn and burn. You made your money up front. The companies that take the money on the back end in my opinion generally give actual leads and not information because they arent making anything unless they can be closed.

03/25/2008 02:22 PM by Orlando & Lake Mary Real Estate Expert, Heather Joubran (RE/MAX Central Realty)


Top Notch SEO is rarely cheap =)

I am assuming you are referring to the leads that you pay a referral fee for... I thought about going that route, because I would definately make a lot more money that way.. 20% of $6000 is $1200, not $300! However, there is a lot more work on my end to track leads and if they closed... so I figured it was a win / win for everybody... the agent gets the leads for cheaper, and I don't have to do as much work tracking the lead progress....

Of course I think we got a little off topic here... I am more interested in what kind of rate of return an agent is expecting from their marketing dollars, not the great debate, buy leads or generate them yourself...

03/25/2008 02:31 PM by Christopher Lotte (eRealtySuccess)


It depends how the leads are generated too. And how many people get a crack at them.

I'm a realtor that made 180k last year using leads I gererated myself, in much the same way that the leads for sale from lending tree and the like are generated, only slightly tweaked. I have a team with 3 buyer agents whom I supply as well.  (I hired one because I got so many in an area I wasn't working...)These are good leads that I've relied on for 5 years and built my business on.  My best buyer agent just did 100k in his first 6 months.

Currently I book one appointment for every 5 new leads that come in.  1 in 10 close.  My buyer agents do roughly the same, though closer to 1 in 20. 

These are good solid leads and if anyone is interested in buying my out-of-market leads I'm happy to chat with them about it.  I can also generate leads in your area on a per-lead basis.  I'll even supply the script I use to book appointments and pre-qualify. I'm not a company specializing in lead generation, just a Realtor like yourselves looking to diversify my income.

I'll even throw in some free coaching if you're interested.  email me if you want more information.  Comments welcome!

08/11/2008 05:28 PM by D'Arcy Harris (The Harris Real Estate Group- Sutton Westcoast Realty)


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Real Estate - Other: Christopher Lotte (eRealtySuccess)
Christopher Lotte
Columbus, OH
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