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I got the dreaded phone call

It was the buyers REA asking for the inspection report. I said no problem and then ask if she got my clients (hers too) permission to receive a copy. She said yes. I told her I would forward it to her the next day.

As I lie in bed I'm thinking why didn't the REA just ask our client to forward it to her. So I got up in the middle of the night and emailed my client asking if he gave permission to the REA. He did not respond so I called him. He was not a very happy camper with his REA and he never gave her permission.

The moral of the story is get confirmation from the source.

AllSpec Professional Property Inspections Inc is a home inspection company doing home inspection in Miami Dade county, Broward county, and Palm Beach county. I am a certified inspector by the highest and best in the profession my grandson. See picture below. His testing is second to none and he proctors all his tests and personally checks on my CEUs. If I get lax or out of hand he will suspend my certification. It is the most prestigious and limited home inspection organization on earth. He is currently researching a certified master board certification but he thinks some guy already register it. He is in contact with a major university to start a doctoral program in home inspection. http://www.allspec.us/

Posted by Mitchell Captain Home inspections in Broward, Dade, and Palm Beach on 03/25/2008 03:44 PM

Comments (14)

ethic, morals

Post is included in group: Ethics and the home inspector

14 Comments on I got the dreaded phone call

Yes, and have it in writing.

03/25/2008 03:47 PM

by Fox Cities Real Estate Hotline--- Bob Edwards- Appleton, WI (Coldwell Banker- The Real Estate Group)

And once again an agent makes the rest of us look bad! Good save, Mitchell!

03/25/2008 03:48 PM

by Terry Rush Cremia (Shore Realty of the Outer Banks)

Excellent advice. Never take the word of an REA, especially one with whom you have never done business with in the past.

03/25/2008 03:49 PM

by Lisa Lambert, Esq. (1031 Exchange Expert) (1031 Exchanges - Asset Preservation, Inc.)

Great Post. Confirmation from the source is great advice. And in writing is even better.

03/25/2008 03:53 PM

by Brian Luce (1st Patriot Realty)

Great Post. Confirmation from the source is great advice. And in writing is even better.

03/25/2008 03:53 PM

by Brian Luce (1st Patriot Realty)

Wow. you just can not believe anyone any more. How sad. I guess in writing will be the way to go. Word of mouth no longer can be trusted...

03/25/2008 04:39 PM

by Sharon Harris (AllQuest Real Estate)

That is great advice Mitchell. I have a statement that the buyer has to initial on my inspection agreement that gives me the okay to share the report. If it's not initialed it doesn't get distributed.

03/25/2008 07:08 PM

by Joseph Lang - Southern California Home Inspector (Pillar To Post Professional Home Inspection)

Expect a letter from your clients Lawyer any day.

03/25/2008 10:03 PM

by Bob Elliott (Chicago Property Inspection) (Elliott Home Inspection)

Ah yes they are a sneaky bunch aren't they?

That is an excellent idea Joe, I think I am going to add that to my agreement as well.

03/26/2008 09:50 AM

by Mike Chamberlain MC2 Home Inspections, Indianapolis (MC2 Home Inspections)

Hi, Mitchell - Our inspectors here have the buyers sign forms with all kinds of information... I've mentioned this before. One of those forms, with the buyer's signature, has space for the buyer to list who can receive the report. It gives you that answer in writing... food for thought.

03/27/2008 02:23 AM

by Debbie White (Southeast Alaska Real Estate)

Oh come guys we aren't sneaky, just trying to get information that isn't ours.

04/01/2008 07:55 AM

by Gene Allen Realtor Hampton Roads Real Estate (Resh Realty Group)

Fortunately here in Wisconsin, if you have an inspection and raise any issue you are required to give the report to the seller. If you don't raise an issue with the inspection the buyer is not required to give a copy to the seller.

04/01/2008 08:14 AM

by Mary Strang, Viroqua, WI Real Estate (RE/MAX Hill Country)

I email the report to my clients. If the RA's ask for a copy, I suggest that the client will email them a copy if they feel inclined.

04/02/2008 05:57 AM

by Bruce Pinel (S & B Services LLC)

I agree with Bruce.

once the report is paid for and given to the client it is theirs to do whatever, so put the burden on the RE

to ask them for it.

I have had the RE ask and I simply call the client and get their permission to pass it along.

follow ethics and standards and don't worry about small stuff!

04/03/2008 07:48 PM

by Carla Horne (Grand View Home Inspections, LLC.)

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